eBayReviews 3,492

Dont bother using ebay if you haven't set up already. After 6 years of using ebay my account has been changed. I am no longer allowed to sell on ebay. I asked why and their reply was The concerns over your 'previous sale' are not the only reason of this restriction. ' Disgusting. They wont give me a reason

I have been referring people to their site and gaining store credit and they recently flagged my account for something and took about $400 worth of credit from my account. I have tried to contact customer service but have not had my question resolved. I know they take away credit if you have more than one account but I only have one account so my question still remains unanswered. When I tried contacting customer service through live chat the girl "Rachel" was very unhelpful and exited the chat on me.

A month ago or before I would have disputed the negative reviews ob buying from LT. I made numerous purchases, all of which I was happy with. Although, based on the negative feedback I've read regarding selling I never sent them anything to sell. I do VERY well with my local consignment shop. Recently I bought a Kate Spade dress, labeled "silk" for $140 from Liketwice. Rec'd the dress in record time like all my previous purchases but it was not silk and looked cheaply made, very unlike a Kate Spade, a brand I am familiar with. Looked like a lousy knock-off and it did not fit. Immediately returned it, following their return instructions to the letter, using their return label. Confirmed the process with an email. Mind you, the return pkg. Is small. The same day I used the same carrier to send a lg. Pkg. to relatives in France. The pkg. To France has long since been rec'd but LT still claims they have not rec'd the $140 dress. Do NOT risk buying anything from them that you might want to return & get refunded for. It will be conveniently lost in transit with no recourse. They are not a BBB approved business so there's no recourse there. I will have to take it up with Paypal, Bank of America or Amex, whoever I used to pay. LT is standing by their claim that they have not rec'd my return. If it was a $14 item, I'm sure they'd have it by now. But $140 dress - MIA.

I have been selling on Ebay for several years now. When I First started out, buyers tried their best to take advantage of me as a new comer. When I showed them better than tell them, I was not that dumb, things changed. I had worked hard to be an honest seller and it seemed no matter what I did, it wasn't good enough. I endured enormous stress to start. After selling for over a year I have sold approx. 6,000 maybe, and of that amount have lost well over $5000. I have given away most of my items, due to outrageous fees, shipping cost, and so forth. I wonder why I am still selling on Ebay.com. Well the truth is, so far Ebay.com is one of the top sites for sellers to unload their products, but many people are fed up, including local businesses who I have spoken to recently who said they are about to close their accounts because Ebay.com is out for themselves, gives the sellers who earn their money for them crap, no respect, no rights, and the buyers can walk all over the sellers as they choose. I give Ebay.com one star recently because they are making improvements it seems, I just wonder who is going to benefit from those improvements. Hum.

Received 2 vulcan rdas from ebay that were junk. Could not remove bottom part to access wicks. JUNK. Was told to contact seller but seller has no address or phone. Called customer service and after an hour plus my time on the web i was told that the phone number cant be made public DAH? Than how do you contact seller if they do not return email complaint.is this a store or a RIPOFF? I have heard ebay is trying to compete with amazon, go luck with that. Should have read this site before going to ebay.

Ebay has ways of taking advantage of people by collecting extra fees. Their latest scan was to offer 2 free listings per item by checking a box on the listing. After a few months they announced they were going to start charging for the relistings. Even though I was assured the items would not be relisted the were and I was charged about $200. It has taken 8 phone calls and I am still not sure my money has been refunded. Then I had to spend about 8 hours going in and changing each listing individually to get the relistings removed.

Either their people do not know the answers or intentionally lie, because they tell you different things and never follow through. If they can't help you they just hang up.

This is the second time ebay and paypal has cheated me this it cost me over $120.00 in November of this year 2014 I had 4 items that the post office broke items I gave the buyers there money back just I should one item was a watch the lady said it was not as described and rbay step in and gave back her money without any one notifying I call ebay and ask why they did that I told that all she had done was not puss in they stem and if they would say out of it I could have handle it. And it was not there job to give back money it was mine so they held my money and then turn around and took money out of my back account. Because iam on ssa I did not have the money in my back so they over drew my account to the turn of $60.00 I still have $70.00 in my paypal account that say's pending because they don't have reason for broken in shipping for the buyers to chose from, the only choice the buyer has is to say not as describe. I call paypall and they said it was ebay that was holding it I ask how long was they going to hold it first they said 21 days then they said until the 6 items was delivered then they said 3 days it's now been a week and still no money. Ebay cheats and lies beware they can get money out of your bank even if you have it set up so no one can

I've only ordered a few times on eBay but I haven't had any issues. The products that I received were as described and I had no complaints against the sellers.

I've also sold on eBay and similarly have gotten lucky. Each time an auction ended, I received money for the transaction (one time had to wait a week and had almost given up, but they did end up paying).

I got a call from this collection agency about an eBay account that I never had. Turns out that the eBay account was with the company I work for (now), was set up by a previous employee who, after his termination from the company, changed the name on the account from HIS name to mine.

I spent 2+ hours on the phone with eBay and they refused to take my name off the account even though the change was not authorized by me. They suggested I file an identity theft report with the police (which I will do) but I will also be filing a credit fraud complaint against eBay for permitting the "owner" of the account to simply change his name to mine without contacting me to verify that I had authorized the change.

WARNING TO eBAY CUSTOMERS: Beware of deadbeats putting your name on their account (reading prior posts, this is not the first time this has happened. If this is all it takes to skip out on a debt, eBay needs to change their security procedures.

Great site to find deals on items, easy to use, and very fast delivery.

Great site! Please be smart in who you buy from. Do not buy expensive items from someone who has only sold a couple of items. Check reviews as well.

Just okay. Honestly, I love the site, pretty much everything available at great prices and it's fun to bid but the customer service is horrible at ebay. I also stay away from Paypal (that's a whole other story) and they only let you pay through Paypal. Amazon is preferred!

The eBay Experience is the worst ever. No customer service. Plan on being on hold and passed around to rude people who have no manners or abilities to help customers. (for at least 2 hours). Unable to give refunds to buyers who change their minds on their purchase because eBay will bull whip their sellers and not allow returns with-out freezing their accounts. EBay is the worst online selling format ever. And from what I have heard from others. People are moving to other selling sites and selling elswhere. Good riddens to an eoutdated company who has been so beat up over the years they have lost any concept of how to reasonably deal with their buyers or sellers. If I could give no stars I would. My friends complain they can't find what they need on eBay because so many sellers have had their accounts restricted for no good reason that the buyers are heading to Google to do searches to find what they need on other sites. EBay continues to shoot them selves in the foot until they no longer exist or barely exist and are way down on the net totem pole. Don't buy stock in eBay, worst rudest company on the planet. Buy and sell elsewhere.
Update 3-1-16
Hurray! Since I banned myself from selling on eBay. I started selling on Etsy and Tradesy. I am grossing $23,000 on Etsy per month and grossing $2-$3000 a month on Tradesy and growing. I knew it could be done by eliminating eBay. I am sure I am not the only one opting for friendlier and less abusive selling companies... happy happy happy.

I got $30 worth of in store credit for referrals and they took $10 back because I referred my little sister. They said only 1 account per household, if I would've known I wouldn't have downloaded the app and went through the hassle of getting my sister signed up! I asked for the $10 back cause I didn't know and they said they didn't reissue credits. They didn't apologize for anything! I said that's ridiculous and the person on chat didn't even respond! Worst customer service ever!

Ebay's money back guarantee is a total con. I was sent a wrong item which was damaged, returned it to the seller and didn't get a refund. Asked ebay to step in and after many phone calls (probably totalling over 6 hours) they didn't honour their pledge. I for one will never buy anything other than auction items ever again