eBayReviews 3,492

This is why I really dislike ebay: Literally no support as a seller and they fee you three separate times when selling. 1st when you post the item, 2nd when it sells, and 3rd when PayPal charges you after transferring the money. (PayPal is owned by ebay) - They know they have the largest amount of viewers looking to buy items, and that they're the largest online auctioning website. So they can get away with being tyrants, and feeing the crap out of hard working sales people. - Also their policies are terrible! Heres an example of their return policy; Lets just say you sell an item for $500 that you've bought for $350. You've just instantly lost $50 off that from the "10% roughly" selling fee, and have also lost "lets just say $10" for the insertion fee. Then to add on top of that they'll take about 3% off the $500 for PayPal fees, thus making you lose a total of $75 (so even if there wasn't a customer return you'd only make $75 profit). Where I'm getting at with this is that if a customer decides to return that item for some reason, ebay will automatically give them a FULL refund of $500 out of YOUR pocket. Thus making you lose $75 for no reason what so ever besides having that item listed and getting it back. - In my opinion both ebay and Paypal should also give the seller their money back for all three fee's they've charged them. But why would they care when they already have your money in their pockets and there's nothing you can do about it because you've already agreed to the terms and conditions? Hmm...

Selling on Ebay is pretty easy to do. Buying is somewhat risky. I own a webstore, and ebay can be helpful to promote your website by leaving a link to your 'Terms' page on your website on a listing. I recommend if you can't find a specialist for what you seek, use Ebay.

I have bought 6 things on Ebay the past 2 months and 4 of them tried to scam me---Not good odds.

Non-genuine Ebay.in Service.!

I Ordered "Replacement Front Glass Digitizer Touch Screen for Lava Iris 501 - Black"**************) on 08-Feb-15. But I received Front Glass for Nokia Lumia@ 998. Now I need the product what I have ordered or refund my cash. I having bills & all details with me. My Order Details

Courier name: BLUE DART
Airway Bill Details: *******4650
My Contact Number: *******494 Record no: *******
Paisa pay ID *******8150
ITEM NO: **************

This is issue going on last 2 months. I'm pushing to one corner to another corner by ebay & seller. I dont know how to react for this issue. They're cheating me by telling lies. Can I file a case in consumer court.? I have all bills & their mail responses with me now

Was an occasional buyer and seller on eBay for years, with 100% positive rating both ways. Will be canceling my account now because site no longer maintains customer service in any capacity (!) ("Customers" - what's that? Who needs it?) Not even some fake overseas call center, text line, chat... nothing. Site is full of lies about "contact" options and "satisfaction guarantees", but when tried, these links all go to useless Q&A pages while dishonest sellers defraud buyers, take the money and run. And there is no recourse against it. I lost way too much money to two dishonest sellers in a row and without any way to get a hold of eBay. My heartfelt advice is to STAY AWAY.

It always seems like you're at the mercy of whoever inspects your bag... and the inspectors are TERRIBLE. And their reasons for rejecting you are even worse.

They rejected a Club Monaco top because it wasn't in their list of "accepted brands". Here's the proof: http://cl.ly/image/1p1i2C*******h

It seems like whoever is working that day just made up reasons to not accept items, because anybody would know that Club Monaco is a very renouned brand. As far as I know, they cannot return your bag to you unless you pay a pricy fee so I really urge you to make sure you send them items you are willing to part with. If you want to sell good stuff, list them on your own at tradesy, poshmark, or shop-hers.

Good luck. Happy selling!

I have seen nothing but terrible reviews from people who sell their things to this company. I was just looking to shop. I purchased five items. I had to contact the company three times before my package arrived because they rely on USPS. My box seemed stuck in postal limbo. Customer service only said it is PROBABLY not lost and were very dismissive about my concerns.
After an unusually long waiting period and being made to feel like an idiot by their customer service, the box finally arrived. Two of my five items were wonderful. The rest of them were utter crap. One was even missing a button. Very worn-out looking pieces of clothing.
I foolishly thought that the negative reviews from people selling to this company meant that they had very high standards. I couldn't have been more wrong.
Do not buy anything from this company. There are much better places to get things online.

I was a seller & buyer on eBay for years until one day a seller had produced an image of a product that I needed, but the description was wrong, so I never proceeded with the sale. Like any shop cart right? If you don't process payment, you don't get charged. Not on ebay! They try to force you to purchase the product, meanwhile charging your card every month a small amount, for Lord only knows why. So you can have the account for years, not sell or buy anything, and they charge you. They also refuse to credit your account when you have proof of trying to cancel the account months ago... I would highly discourage ANYONE from this place. They use people that barely speak English, and essentially have made up their own rules that are not in the best interest of buyers. Run away from setting up an account. There are other places to get good deals on the net that don't pull unethical moves on you, trust me.

I'm a college student and the first time I bought a used textbook from half.com it was not similar to how it was described so I had to return it, but half.com doesn't really have a customer service so after contacting ebay's customer service I finally realized it's better if I contact the seller. Long story short I ended up paying for the return shipping because the used book was not AT ALL how the seller described it and it's been more than a year that I'm still contacting half.com for this and they don't even respond.
So as a broke college student I just want to give you an advice, just buy it from amazon.com because their customer service is worth it

I won an iPhone 6 for a great price only to find out that it had been stolen. I contacted the number that came up when i tried to activate it and it was the number of the original owner. We filed police reports and I tried to get the ok from ebay to get the rightful owner his phone but what was weird was that eBay requested that I return the phone to the seller, who I think stole the phone. Customer service initially told me to just file a dispute with the seller instead of contacting the police, which I thought was odd. It could have just been the customer service agent I spoke to as they later informed me to file a police report.
I'm supposed to get my money back soon which I am happy about. I wish that ebay would have worked more with law enforcement to get the original owner his phone.

Hey just a word of warning be careful of buying on eBay let me say some seller's have good reps there and stand behind what they sell,, but eBay has been flood with bad sellers they list stuff as new and when you get it its used, they have got smart on the shipping charges and over charge you on the shipping and the it cost you more to ship stuff back than its worth to them, the buyer protection is a joke, just don't take my word for it look at the new ebay Rules & policies just look at the sellers feedback before buying and make sure its a high number and its 97 or greater just a warning to all

Ebay it's siding with seller's specially if they reap many thousand of dollar per month (these are the backbone of ebay) If you are a regular customer that buy from time to time you would get impaled. If you filled a complain with one big shots of eBay mostly you would lose, remember ebay would lose their fees if decide in your favor.

I ran across Twice the other day. I tend to stick to a few core brands (like Banana Republic/BR Outlet), and I was incredibly pleased to find an amazing variety even within a single brand! My items shipped quickly and got to my door within a couple of business days.

I was thrilled with everything that arrived (all clean and exactly as advertised), except that one item was partially heat-sealed into part of the plastic packaging. I snapped a few photos of it and sent a polite email to their help desk seeing if they could help out. Even though I emailed AFTER regular business hours, an incredibly helpful servicemember (Rachel) contacted me in less than 30 minutes. She apologized, refunded the item, linked me to a helpful page for getting rid of the plastic, and then credited my account with $10 to try Twice again!

I will DEFINITELY be back. Customer service is a huge deal (especially with online companies), and I couldn't be happier with theirs!

I love Ebay. The only reason I give it 4 instead of 5 stars is because you have to know what to watch out for - you can run into a bad apple once in awhile but Ebay has a pretty solid system if you know how to use it to protect yourself. Here are a few valuable tips.

As a buyer - check seller 'feedback', (top right hand corner next to the seller name, number next the stars). This is how many people have purchased items from them. You are usually safe if they have lots of feedback. But read the negative reviews if you are buying jewelry, expensive items. Only a few people are diligent enough to discover 'fakes' or "knock-offs'. Also check their seller history and past seller ID's. Sometimes it takes awhile for sellers to get caught selling fakes, etc. so they just change their seller name and start a whole NEW account until they get discovered again then start new again until caught again. But Ebay is usually pretty good about keeping history so unless they change banking info, etc. you will find them under 'seller history'.

You can usually get better deals if you buy from an individual rather than a full time seller so if little feedback, just make sure to stay on top of 'buyer protection' deadlines and policies so if you get burned, you can get your money back from Ebay.

Just because it's a local seller, don't be fooled. Sometimes they buy the fakes from the Chinese or international sellers and resell them under the guise of being local. Check the sellers buying history or feedback as a buyer. You can usually see where they buy from if you investigate their feedback carefully.

Read each sellers policy. Some won't pay for return shipping if they sell you a bad item so then make sure to open up a case with Ebay through the resolution center rather than just working with the seller because if it's fake or 'not as described', Ebay will make them pay for the shipping. I usually open a case if I'm returning to make sure they don't say "I never got it" if I send it back. With an open case, Ebay monitors the tracking number so they can't do that and monitor it and have control over the sellers banking and Ebay returns your money, not the seller.

If bidding, make sure to put your real top dollar price in at the end if the item is super low priced. Sometimes sellers have someone bid on it at the last minute if it is too low or a buyer is waiting on the sidelines to outbid you and you could miss out if you really want it.

Shipping is usually faster than promised. Always add insurance on valuables because sellers can say they sent it, send an empty box, etc. and you can open a case but it can be 'your word against theirs' if the seller has a tracking number. Established sellers won't usually do this but you never know if it's really valuable because one bad feedback won't hurt their score much.

You can get great deals on Ebay but if it's too good to be true, remember, you are dealing with the public.

I will never use eBay again, I needed their help against a fraud and they did not give a "thing" all the advertise with buyer protection is lies!

"SELLER SENT ME BROKEN ITEM.
EBAY SAYS RETURN THE ITEM.
I DO RETURN AND OF COURSE PAY EXTRA TO RETURN ITEM.
I PROVIDE THE TRACKING DETAILS TO EBAY.
ITEM IS STILL ON TRANSIT AND EBAY CLOSES THE CASE SAYING I DIDNT PROVIDE TRACING DETAILS.

I GOT RIPPED OFF MY HARD EARNED MONEY.
RESOLUTION CENTER IS A JOKE!
CUSTOMER PROTECTION IS AN ILLUSION.

$#*! OFF EBAY!
NEVER AGAIN! "

Item #: **************
Sale price: GBP 68.00
Sale date: Feb-05-15
Case #: *******545
Case opened: 05-Mar-15 01:20:43 GMT
Case closed: 21-Mar-15 01:53:53 GMT

Really extremely poor service i have bought 64gb pendrive and i have received only 4gb pendrive the seller is virala.in fake people and fake world of online shopping is ebay.in. Really i am tired to tell to the customer service and they responding that your order is not working and without any confirmation they closed my complaint application without resolving if you want to buy standard product you can go with other online shopping website but don't buy it from ebay the sellers are fake and other service representative of customer service are really poor they will not cordinate with you not service they are provide that we want. Unsatisfied with all the time that i have listen from my friends also. I have order first time order and i have received exactly diffrent item.