eBayReviews 3,492

Bought my wedding dress on ebay from ebay seller couturemissbridal. I waited the length of the shipping period, my dress did not come. I waited 2 more days giving them the benefit of the doubt, no dress. I send several emails, no answer. I finally hunted down the business online to and got their phone number. Their answer? Sorry, we sold that dress to someone else... That was going to be my wedding dress. Worst ebay experience.

EBay stole my money!
I am livid I had placed an order for some Georgetown 11 Jordans. I place this order on April 15th I was told the package will take 5 to 10 business days my package supposably was delivered but once I got home from a hard days of work it was not there I contacted eBay they told me they would open a claim they did so and because their site shows it had been delivered I was denied my refund. I had only one mix up where somebody had stolen the previous package of mine that I had ordered from eBay after that they told me the post office would no longer be handling my deliveries I even had a post office lady show up to my house and say we will no longer be handling your deliveries and after that I had ordered two items off of ebay 1 pair of shoes and hair dye no problem before sign for and delivered after wasting my hundred and eighty dollars for a pair of shoes that I didn't receive I am out my money and I am out my shoes eBay customer service was rude I contact the seller rude as well I feel f***** over no one is helping me no one is even listening to what I have to say so I'm sitting here both items I don't bring my cash and shoes itself.

In one of their marketing video they mention that all their items are in great condition only - that's a lie, I have ordered from them several times - most time I found stains or defects on a few of the items. My last order was two Coach purses and a jean. Although the jean were fine it was too large, the coach bags on the other hand had exterior and interior stains. I sent all three back and only recieved refund for two. Real unethical that they try to rip people off this way.

Ordered a reverse camera it arrived but was faulty, contacted enjoy24 and said they would replace it after 6 months and aprox 10 to 15 emails nothing, I paid 18 dollars for it and they offered 4 dollars back because they could not afford any more, they finally offered full refund if I sent item back as I did, it's been 2 months and now they say they did not receive it. L advise every body not to deal with them they are very untrustworthy and deceiving. The company sells on ebay as enjoy24hours
Mal

DO NOT TRUST ANYTHING YOU BUY ON EBAY OR TRUST EBAY TO HELP WITH YOUR RESOLUTION! I bought a brought a product from ebay. The seller claimed it was new. When I got the product I found that it had been a used product. It then took me another almost three weeks to get a return label for ebay would email the seller and then I was not able to respond for three business days. Upon finally getting the return label apparently they only give you five days to mail it back. Unfortunately by the time the return label showed up I was on a trip and upon my return I mailed it back. They now have the product back and are refusing to refund my money because I didn't ship it back to them within five days! DO NOT TRUST THEM!"

Oh my gosh, it's exactly what every person (who has sent items in is saying) i wish i had read this site before, i sent in DVF, J. Crew, marc jacobs and other brands - i must have sent a retail value of over 1,000 - some items new with tags - about 30% were rejected and then i received 111.00, i was floored, i didn't request my items back as i don't know where or what process they go thru. I should have donated or sold via ebay. This is a sleazy operation - as a seller it should be avoided, it is below a last resort. I actually feel violated - robbed.

So far I have sent 3 boxes of clothes/shoes/bags. I was doing a big clean out so sent them one after the other. Got the first "offer" and it was complete bullsh! T. They didn't accept any of the items. They said that they were unaccepted (all were on the accepted list) two items had staining (both were new with tags and went from bag to box) and another item had wear (also NWT). Out of over 50 items not one has been accepted and all reasons are bogus. This site is now off my list for selling and purchasing. There are a lot of other sites like this one so... I will try another and suggest you do as well.

Ebay cheats people out of money by saying thing are free to relist then when you relist they charge you for relisting. They also recomend that you do this or that so your item will sell better they charge for that and numerous other things they say are free they charge anyway. When you call them about it they say we don't do that give me an example of what you are talking about, so you give them the example and they still DOUBLE TALK and lie about it. They were a good place to buy and sell when they first starter the website but now they have gotten so greet you can not make any money on Ebay because they charge for thing they say are FREE

Ebay customer service is the worst ever!
It's been 3 whole months that a hold and restriction were supposed to be removed out of my account and up to this day they still have not removed it. They took my money 3 full months ago and my due balance to them is reported $0.00 and yet they refused to remove the hold. They keep tossing me from one department to the next, they keep telling me within 24 hours, within 3 days and nothing was done. Yesterday i spent over 2 hours on the phone with them and they said in 24 hours; well it's been over 28 hours and my privileges are still restricted. Ebay DOES NOT care about us, they will take your money in 2 seconds but will take months to do their end of the bargain. I will never recommend ebay to someone again and i will continue to speak about my total dissatisfaction with ebay. You all are a bunch of crooks.

I recently bought a few items on ebay. I shopped around and ultimately bought a beautiful Kate Spade dress. Payment and shipping was perfect. No bumps in the road.

I contacted a seller with a question more than a week ago, TWICE and they never responded. I thought perhaps for some reason they may not be getting my question so I contacted eBay with the concern and they said they would not send them an email notifying them of this. I realize an emergency might have kept them away but still, a notification of some type must be possible and if not eBay should make one easily incorporated as an auto response to question in such a case. So what if half the sellers on eBay decided to put their items on there then just sit back and ignore potential buyers, is that good business practice? Rather a turn off to me and I went elsewhere