eBayReviews 3,492

I bought an expensive commercial fryer that the seller posted "new" but scratch and den. I paid 300.00 for freight shipping, when it arrived, I had to hire 2 guys to move it inside my store and unwrapped it.
It turned out the item was used, I asked Ebay what is my right to return it to the seller. Ebay said I have to put that fryer back to it original wrap on a pallet as I received and ship back to the seller as a returned item.
If I choose to ship the fryer back to the seller, I will lose: 300.00 ( shipping to my place) 100.00 ( hired 2 guys) to unwrapped it, another 100.00 to hire them to put it back to its original package, and another 300.00 for shipping to return to the seller.
Ebay said they could only get the money I paid for the fryer, they are not responsible for the above 800.00 and the seller will not reimburse me for those expenses either.
I write this review for your information, the seller on Ebay could sell you anything and you will be a victim, my story tells it all!

I have bought some items on ebay, and noticed the buyer has all the protection on this site. I sold one item on this site, and I was told I will receive my money 30 days after the delivery date. EBay wants their money from the sale immediately and I still have not received the money from my sale. Your better off selling your items to a pawn shop. It would be safer for the seller at that point. I personally am going to put my stuff back in the closet, this way I still have my items and didn'the lose something to a thief! Good luck

We filed for dispute for 4 fake soaps that were sold to us 3 wks ago. Seller pinkbellaworld refused return for refund. Ebay adjudicator ruled in seller's favour denying us returning the remaining 3 soaps (for refund) that we never touched. Technicality upon which they based their ruling: IF YOU USE 1 OF THE LOT, YOU CANNOT RETURN THE REST EVEN IF THEY ARE COUNTERFEIT BEAUTY ITEMS, and even IF THEY ARE INDIVIDUALLY WRAPPED, SELF-CONTAINED AND SEPARATELY BOXED as our soaps were. (ours was NOT a case equivalent to one half used fake perfume or shampoo or a1970 bottled french wine that was half consumed/used and then discovered to be fake and the buyer asked for a refund for what's left in the bottle) Basically, the ruling sent a message to this as well as to other sellers: you can continue and are welcome to sell fake beauty items with no penalty whatsoever. Even AFTER we reported the said listing to ebay, the fake soaps ************** are still being up for sale by the same seller pinkbellaworld. We found a few threads on community page that many buyers were denied counterfeit claims in various cases. The 40 minute telephone conversation with ebay consisted mostly of the appeal rep's (Nathan) monologue repeating himself and at times interrupting our input: Case closed, I will hear no more of anything you have to add or say. Furthermore our feedback was removed when we pointed out that the soaps were fake, just because the dispute was ruled in seller's favour.

I sent this company a full bag of barely used, in style clothing and shoes. Some of the items still had tags on them. They mailed me a check for $15.00 which took over two weeks to process. I was told only 5 of my items were appropriate. When browsing their site, I noticed a large portion of my clothing items were for sale on their website even though I never got paid for them and was told they were unsalvageable. Please be aware of this site. It is truly a scam. Tradesy is a useful sight that offers a similar way to sell clothes which is legitimate.

I recently checked up on the customers that did not pay for the items I had listed. I only checked the ones that I opened a case on. After looking I found out there was no mention of unpaid items. I once talked with an ebay representative and they told me if a customer didn't pay it would be noted on their account. I isn't right that once we wait the 2 business days the customer has to pay and the 4 business days they have to respond to a case that is opened for non-payment could wind up being almost 2 weeks that our inventory is tied up and not selling since weekends and holidays don't count. WAKE UP EBAY! Without sellers there is no buyers. Also, the fact that there is no complaint department with ebay online is cowardly.

Always a great place to look to compare prices if you know exactly what you're looking for. Always check the sellers feedback first though as there are some unfair/dishonest people out there.
Overall though, the site is easy to use and if you do have problems, eBay are quick to help and resolve.

Another FrontlinePlus for Cats fraud. Shipped what looks like genuine FrontlinePlus for Cats outer box, but when opened it was an obvious fake. Lot number on the inner 3 pack did not match the outer box (dead giveaway). Also the package says its for the USA, but it is not USA Frontline, for these reasons: FrontlinePlus internal 3-pack in the US has fl. Oz. And not ml. The inner package is dated, US packages are not dated. Also the inner 3-pack has orange stripes on it, US packages do not. Avoid buying from this seller!

The *only* good thing about this seller was that they sent me a return postage envelope and they refunded my money after I returned it.

I know that sounds harsh, but it's true. Awhile back I posted a review telling of how they stoled money from me, they recognized this and then refused and ignored my efforts to
Ask them to correct their actions.

Now I have noticed how they favor some sellers and disservice others by a consistent practice of placing certain sellers at the top of a page, while others remain either at the bottom, or in a lower position almost like a afterthought. This practice I have seen without exception in many product catorgories over the last 15 months. They have grown so big and without any real competition that they are resorting to criminal actions for more selfish profits for themselves, against the very customers who are responsible for their past success. A Class Action attorney should take a good look at this abusive corrupt company.

There is no question that money can be saved using eBay. I bought a fair number of replacement belts for one of my knife sharpeners and saved a significant % in so doing. I've ordered too many from one source that only allows 4 or 5 boxes of belts every 10 days. However, anything other than brand new and I would go elsewhere to purchase such as Amazon.com. They truly back up all of their sales. I've had some bad luck buying refurbished or damaged goods from Amazon but they have always come through on their gaurantee's. I did make 1 purchase through eBay where the seller's account was compromised and eBay reimbursed me.