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The company, primarily operating as an online marketplace, faces significant challenges in customer satisfaction and service reliability. While some users appreciate the variety of products available, a prevalent sentiment highlights frustrations with fraudulent sellers, inadequate buyer protection, and a lack of effective customer support. Many customers report difficulties in obtaining refunds and dealing with negative feedback, indicating a biased resolution process favoring buyers. Additionally, ongoing technical issues with the platform further exacerbate user dissatisfaction. Overall, the company's reputation suffers due to these recurring complaints, suggesting a need for improved seller protection and customer service responsiveness.
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I have bought a bunch of guitars off eBay. NEVER again! Everything is 25% too high! You get it and the description is close? At best! It's like buying stuff from yard sale, sight unseen. You are SO much better off going to a store and making sure it's what you want no S&H maybe even on sale! Never again!
Awesome experience very good communication and trusted company
Do not use the eBay shipping calculator when listing an item. It will only charge the buyer a base rate and eBay will expect you to cover the difference. I lost $11.00 dollars today and wasted 45 minutes on the phone with their customer service rep who just kept telling me it was up to me to find a cheaper rate and that they would not cover the difference. I will be using a different service to sell items from now on. One of the worst customer service experiences I have had in a very long time.
Very Pleased with my laptop and Blinq, 5 stars for all, will deal with again.
Thanks!
From skin products, fashion, men tools, kitchen supplies, garden, kids and so on you can find anything for everyone on eBay.com. I can be here for hours on my free time searching on so many great products and be able to spend a lot or not much. Been a eBay member for years now and still love it. =)
They dnt deserve any stars, company is ridic and scams. Bought a item that I had to pay at least 400$ for that I never received and they won't refund me because the so called seller said he was going to file it and never did. EBay said you hav 30 days to file and they cannot help me. DO NOT BUY threw EBAY!
It's really very disappointing... I dnt like this ebay... I orderderd one top on April 2016 and till now I didn't get... when I called eBay coustomer care for refuned my amount that said u will get your money back but till now I didn't get my money back... very much disappointing for me... it's only loss of mine. Either I get my top nor money... what to do? Please I want my money back
Pls dont buy in this site because i buy one mobile its not a new one its old one mobile they are given i tried to replace but i can not replace i called customer case for ebay in call waiting for 1.30 minutes in call waiting and online chat also waste just they chating only 1 minutes its really waste buying for ebay
I can usually find what I want on ebay but price is higher then in others stores. Quality is usually good. I do not like paypal also. It is difficult to get money back if something happened.
Hey Guyz Never Shop from eBay, it is selling fake & duplicate products which offers cheap quality.
Recently I bought a 32 GB Memory Card from eBay India I paid online on 16 April because there was no Cash On Delivery available, it was showing expected delivery till 21 April & Last date (Maximum Time) 27 April 2016, On 17 April I got a confirmation message about shipping of product by DTDC courier, when I didn't get product till 23 I tried to contact these people they people again assured me that you will get till 27 april anyhow, I drop mails and kept regular touch with on FB page at https://goo.gl/IAA6YU always they people said we are checking your issue more than 7 days when I didn't get any solution & last date was also passed I contacted them again but they bloody people have just learned a line sorry for inconvenience we are working on your issue, like these kind bull$#*! excuses they have given and finally product came on 3 May 2016 (6 days after the last date), I thought leave it at least I got my product perhaps they might have some confusion or something mess, but as I was already reached on the heights of irritation & frustration from these people, as I opened the packet I found it is looking like Fake product & when I tried to using it, the product was also not working, showing a message need to format this device but system was unable to format this drive, they people have so worst services that you'll need to hold their calls for 30 minutes & after that your call will be disconnected automatically. I have decided to teach them a lesson. I have used other online portals as well like Amazon India, Flipkart, Snapdeal and many more but believe me eBay India is the worst company I have ever found, no support, no customer services, I suggest you all my friends that never shop from eBay, these people are doing fraud with us. To teach them a lesson pla do share this.
What the hell is wrong with ebay people everytime i call customer care number its says your wait time is 30 mins all our representatives are busy and $#*!. How much busy u ppl are? Ambani you are or narendra modi?
I don't lyk ebay, they are cheaters, I have order a manicure kit and after I ordered they suspend my eBay account and when even they don't have a reason for suspension of my account and after that when my manicure kit was delivered to me, I received that product damaged, I complaint against it, then eBay given me coupon code and when I try to purchase to purchase with this coupon on may 8,2016 that show me invalid coupon, even that coupon is valid up to 1 August, 2016
Ebay allowed counterfeit merchandise to be sold on their web site. I purchased a (supposedly) Odyssey Chipper on Ebay. I paid $149.99. When the golf club arrived it had a price tag on it that said $39.99. I then looked for the serial number that is on all legitimate golf clubs and was astonished to find that it was not there. I contacted the vendor who said no returns would be accepted. I then contacted Ebay and got NO response. I had used Paypal and a credit card so I put in a claim with both. I sent the pictures of the bill of sale and pictures of the $39.99 price tag on the club. It took 4 months but I I got my money back. This guy is still allowed to sell on Ebay. His name is FENIX. Stay away from this thief. I have also filed claims with the United States Post Office and the Callaway Golf Company that took over Odyssey. I also filed claims with the Internet Fraud Division of the Consumer Protection Agency. Stay as far away from EBAY AND FENIX as you can. Buyer Beware!
As with just about anything, there are pros and cons to eBay. Pros: you can find just about anything you are looking for... And usually at a decent price. Cons: these items all come from third party sellers so you are relying on them to ship it out promptly and resolve any issues. Usually I have no problems at all, it all runs smoothly. However, I am now waiting on a seller to contact me back about a wrong item I received.
I have bought and sold hundreds of items on eBay and my bad experiences could be counted on one hand. Overall eBay does a great job of monitoring fairness and legality. I have had a couple of unfavorable experiences with buyers who fraudulently returned items that were adequately described and I experienced some loss. However I have also been on the other side of the spectrum where I was sold a bootleg item and eBay stood by me and I was compensated. I love eBay and would highly recommend for great deals and a great selling experience!
EBay is DEFINITELY NOT worth me giving them 1 star! Wondering why Sitejabber doesn't have 0 Star for a company as bad as this!
I can't believe this stupid axx hoxx company is still in business after so many negative reviews, so many disappointed and angry buyers and sellers. Customer "service" (i can't believe they even deserve the word "service") was beyond rude, ridiculous, intellectually dishonest, unethical, unhelpful and I think illegal. And i can't believe the entire "customer service" team is a scam that can get used to say something completely false and make shxt up even though you have the hard solid evidence of record (for example, they accuse you of not paying them the reimbursement even though your Paypal account has the clear transaction details). They charge you and close your account without giving you any legitimate reasons and notifications and guys working there are beyond rude and unethical.
As both a buyer and seller of such badly run company, I promise this is the last time. I am done with eBay, and they won't get any business from any of my tens of thousands of direct and indirect family and friends. I promise. I will spread my word and let millions of people know this is the biggest scam in today's internet space.
It is my and our responsibility to let such irresponsible company out of business as soon as possible. Don't wanna anyone else to suffer what I suffered (tens of hours wasted talking to the most incapable employees in this worst ever company on the earth).
Ebay has only gone from strength to strength, since it started around 95/96 I think.
I enjoy browsing, buying and selling on ebay.
No other site compares and its so user friendly.
:D
Site is well designed and intuitive. If there is a problem between buyer and seller, Ebay steps in will resolve the issue in a timely fashion.
Saved so much money over the years because of this site
I have been selling on eBay for 15 years. Up until last week I believed that eBay had some kind of "seller protection" in place in the event I had a serious problem with a buyer. Two weeks ago I sold a camera to a buyer. This past Monday the buyer requested a refund because he claimed the camera didn't work properly. I received the camera back and found that the buyer had broken the film winding crank and caused internal damage to the camera. I notified eBay of the problem and was prepared to send photos of the damage if necessary. Within an hour of sending my complaint to eBay, they sent me a "final determination" e-mal. They deducted $175.00 from my PayPal account and gave the buyer a full refund.! I immediately cancelled all my auctions and will probably never sell on eBay again.
Answer: I would never buy a used car without seeing it in person and having it checked out.
Answer: Ebay is a den of thieves. Even Ebay is evasive on complaints to answers. When looking for items, be sure to be fully informed to what you are shopping and use all that knowledge to cypher the listing, even then have found those that list items to be evasive on answers. Avoid ebay if possible!
Answer: For their own purposes and to protect dishonest sellers. I was once an avid EBay shopper, but now avoid EBay. Buyer protection no longer exists. You buy at your own risk.
Answer: Ebay sells nothing. You are dealing with private sellers. Some are good, some are not. The best way to determine this is to check the feedback. I personally never buy from anyone who has a feedback lower than 90%. 96% is considered bad, by Ebay. Take that with a grain of salt. Ebay management is nuts.
Answer: If you haven't already learned the hard way that Ebay is just pure bullshit when it comes to the sellers rights. When someone wants to send it back for any reason other than it doesn't work as described, you will be footing the bill. Not only will you lose the money you paid to ship it to them, Ebay will offer to provide a return label for them at your expense. Yep, that's right. They will bill you the price of the label if you don't provide it. Either way, you are paying for it to get back to you. It's get better. You can't leave negative feedback for the buyer either. It's not an option NO MATTER
Answer: Not to me! It's my main shopping tool! I look for good deals and free shipping!
Answer: Yes. You are right. All what people told you are correct. Don't trust ebay and the seller on ebay. Amazon much better than them. But anyway the best way to buy electronics from the local stores or official stores.
Answer: This depends on the seller of the item - carefully check their feedback and trust you intuition if you have doubts try another seller you feel safer with...
Answer: Hi Tom, As for reviews, you don't get them. It's called feedback. When you buy an item, the seller will probably leave feedback after you leave feedback for them. I hope that answers your question. Nancy
Answer: Depends on the seller. I wouldn't buy anything off ebay because there a crappy company.
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