eBayReviews 3,492

I bought a used Apple MacBook from a seller on Ebay and paid nearly $500. The seller described the item as working fine and no problems except a few cosmetic blemishes. The seller name was TekReplay. Once this item was received and given as a Christmas gift it was turned on and used for the first time. Immediately it was noticed that the laptop is saying to service battery. Apparently the battery has never had a replacement since it was new in 2011. I contacted seller who said return it if you aren't happy with it that we don't send out replacement parts or partial refunds. The laptop had a 1 year warranty on it. They should have to replace anything that goes wrong with it. Called EBay and got the runaround. We need to give the seller time to make it right until January 3rd then you can call us back (doesn't speak a bit of English) and we will try to make it right. Seriously why do I have to go through this when the MacBook has a 1 yr warranty? In the meantime my kid has a laptop that doesn't hold a charge.

No telephone
No email
No online chat
No responsibility for refund
No measure to blacklist "bad buyer"
Reference to Time only... in spite of ebay's error.
I am the Seller Many time eBay refund to buyer without hearing my protest.
Very low standard start up.

I have bought a lot of things on eBay. It is a great place to shop. Got a very wide variety and has great sales and deals. The only problem I have with eBay is that the postage can sometimes be very expensive sometimes even more expensive than the product. But none the less I love shopping with eBay.

My name is dushyant i bought a product from ebay, payment is done by my credit card 7 days has been passed i did not recieve my order till now, pathethic service. Nobody pick the call. I tried several times ebay customer care person gave me the number of his delivery company name-DTDC*******5032). I tried 30 times they never pick my call... again i tried to contact ebay they provide me the area manager number Mr. Shalender*******803)... i tried 10 times but he did not recieved it and disconnecting again and again then he switch off his phone... wow great people you hire... please shut down your company if you are not able to satisfy your customer. You guys are seriously like aq thief... shame on you...

I joined e-bay years ago and have spent thousands on the site buying form Co's that advertise on e-bay as well as private sellers and its so easy to make a purchase and if for some reason a seller don't send an items e-bay has a buyer protection plan that is free and e-bay will reimburse you 100% if the seller fails to send the item you purchase. I have only had to use it once and I have made hundreds of purchases on the site and will continue to use them as they have everything you can imagine on there, just type it in and its there

I cancelled an order immediately after it was placed and was sent numerous emails assuring me that my order was indeed cancelled. I was told that I wouldn't be charged and that the matter needed no more input on my behalf. 2 days later my checking account was charged and for a week I was given the run around by both eBay and paypal. Today I spoke with a supervisor at eBay and was assured that things were taken care of. I have been told that it will be another 5 days to receive the refund for a charge that should have been stopped before it was even posted. I honestly feel as though I am being deceived and told what I want to hear only to get me off the phone. A company that has been in business for as long as eBay has should operate with a little more concerned for their customers. EBay is only in business for the sales and cares nothing for the buyers. I was never offered an explanation for what happened or offered any compensation for fees that occurred through my bank.

Bought a listed A1185 2009 MacBook refurbished guaranteed to work. The product was estimated to arrive on Nov 30th. Didn't receive it till Dec 3rd and it was broken and it was an A1181/2007. Contacted the seller and no contact for days, so I initiated the return through eBay and received no shipping label till December 6th. It was a present for my daughters Christmas and it will be too late to get another one. My feedback which reflected the wrong item and late shipment was removed by eBay. Warning do not buy from haceliquidations(109

I finally sent the seller a message, after sending message after message that read

New message to: haceliquidations I included a picture of the email I received showing just a packing slip. You are a terrible seller because you take too long to respond!

This is what they wrote back

Haceliquidations

You know what Elizabeth, I actually spent the last hour working out a away to get your daughter the xmas gift you wanted for her because I have a daughter as well and I would want to disappoint her. That being said, the problem is that as a buyer, you are impatient and very rude. You left a negative feedback that is completely false, you keep insulting and using abusive language. At this point I feel like as the owner of this company, I can no longer subject my employees to you or your offensive messages. I will be escalating this case with eBay. On a personal note, I hope your daughter has someone that could be a positive role model in her life.

I recently purchased something from eBay and after the scheduled month long delivery, I waited a few more days, finally tried to contact them to see what was going on... I went thru several navigation issues with the password and kept getting booted out of the site. I trusted in a big name like eBay only to be disappointed in their service, so it's highly unlikely that I would take a chance with eBay again,... and I would never recommend them to anyone!

Bought a used turntable listed as good condition. The seller wanted pickup only and cash. I paid via Paypal.
Got the t. T. home. Tonearm falls at 7" point on records, speed off, pitch selector defective, on turn off tonearm goes to record, shellhead missing attachement screw
Filed with ebay for refund. They automatically beleive the seller & say it wasn't defective. Tried taking off platter to check system but it won't come off. Seller must have screwed up t. T.-was missing hold down screws
Beware of ebay refund policy.