DHgateReviews 6,945

Bought flower stands for our wedding. They took 10 weeks to arrive, instead of the 3-4 advertised. The stands were dented, bent, and scratched beyond repair. They were also mustard colored instead of gold. After 3 weeks of arguing through 28 broken-English messages, 35 photos, and 3 videos we got half our money back. Stay far away. This site is a scam

There is serious false advertisement with their listings. Customer service gives you the run around when you want to receive a refund. They had me take photos, videos and send emails. They do this because they want you to miss the refund time frame. You are left with an unwanted purchase and they can care less because they are based in China.

I ordered a gallon through DHgate and got a confirmation number for my order after it was placed. I never received my order. Getting in touch with them was impossible and very stressful. I have never had an experience like this online with any purchase. I think this site should be investigated and at the very least people should be aware they will not get their merchandise.

Order NO: ******* BUNCH OF SCAMMERS! TOLD ME TO RETURN FAULTY PRODUCT, I HADTO PAY FOR SHIPPING, NOW NOT REIMBURSED, LIARS CHEATERS AND TIME WASTING SCAMMERS!

I spent over $100 on seeds and now they coming out. Those are weed and not flowers that a pay for.
And now I can't get my money back.

Tried communicating thru their chat, their responses had nothing to do with my questions and read like a 7year old wrote them. They don't provide a secure payment method as well.

I ordered a custom made outfit for an upcoming wedding. When I received the outfit the top and jacket were 5 inches too small! I opened a dispute and they told me to ship it back. When I checked into the shipping, it would have cost me over $50 just to ship it back! The shipping should have been paid by them! It was THEIR MISTAKE! NEVER BUY FROM THIS COMPANY!

Bought a backpack for $66. Seller did not ship, i requested a refund, seller provide invalid tracking number. I opened a dispute, seller provide tracking number. After 2 months a received parcel, Suspicious parcel because weight less than on once. I opened little package and there was a blue paper inside only. Total scammed, stay away from sellers who have little reviews and transactions.

Received my 10pcs earphones but 3 did not working! Bad quality, and the customer service is not good at all. Really not recommend!

I bought some pet toys on there, well, maybe I chose the wrong supplier, the quality is not so good... Delivery is quick, price is affordable. But there are many suppliers, need some time to find a good one. This site is OK, maybe will try again.

The item i ordered was not complete and when i claimed for the missing parts a long mailing started and DH did not do anything to help me.
Ebay and Wish have never done something like this so STAY AWAY FROM DH for ever, i will.

I know the temptation of cheap name brand merchandise is a lot but trust me, it's not worth it. These people took me money and mailed my product to the wrong state! Getting customer service is impossible and now I am out of my money and no product! If you want to be scammed then send them your money but don't say you weren't warned!

Did not get merchandise. Part of the oder came, the cheap part, but the expensive item went to wrong address, dealing with company was a nightmare. Just dont buy from them

They have stolen hundreds of images from my eBay shop and selling them as their own. Crooks. They have no permission to use the designs that I have purchased.

SCAM! Do not waste your time. Sent to wrong state via DHL. Seller is not responsive. On-line dispute system just takes you in circles and wont open a claim for you and won't refund your money. Never received my money back. Complete FRAUD!