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The overall reputation of the company appears to be significantly tarnished by customer experiences, with numerous reports of unreliable product delivery and poor quality. Many customers express frustration over inadequate customer service, citing difficulties in obtaining refunds, unresponsive sellers, and complicated dispute processes. While some customers initially found value in the low prices, the overwhelming sentiment is one of disappointment, particularly regarding product discrepancies and shipping issues. Trust in the platform is low, as many users recommend avoiding it altogether in favor of more reputable alternatives.
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I have purchased items from many sites in china the overall difference with DHGate is not only the huge range of products and sellers to choose from.
But the fact that they are there with you every step of the way with customer support, holding funds until orders are delivered and accepted by the customer, offering guarentees ect gives you the confidence to buy knowing you will get what you ordered or it free.
Сделал 7 заказов на этом сайте. Все заказы были доставлены быстро и очень быстро. Самые положительные отзывы об этом интернет-магазине!
Excellent variety of items, I love how you can contact thr seller and ask anything you want to know, the 24 hours customer service really helps a lot if you're new, so far I'm enjoying this app and couldn't wait to get another order!
I've made several orders from DHGate and it has been 90% enjoyable. One vendor HWFashion has twice given me trouble. Either by sending things that don't match advertisement or not sending at all. I currently have 1 order outstanding with HWFashion and they won't return my messages. Other vendors however have been great. Most even deliver ahead of schedule.
I've been using the site for a few months and it's been Great So Far. Better deals than anywhere else!
If you have a little money or just want save money the better placer for this is Dhgate. I recommend.
On two orders I received wrong sizes I would like to return them. I ordered the Minnie Mouse cycling set size small in tops size medium in the shorts I received the wrong size in the shorts. Fairy cycling set I ordered a size small in the top and medium in the shorts I received a size medium in the top which was wrong. I would like to return these items and receive the correct sizes
I'm very satisfed by the communication with saler, quality of product and also very good functionningof system DHgate
Easy to shop online good contact from dhgate for each purchase, good information on when the purchase is underway
A great place to shop and feel comfortable while doing it. Dhgate has got your back so you can feel safe and sound while shopping. Coupons are great too.
I will never order from this site again. I ordered a jersey that had burn marks on it. When I kept emailing the seller, he kept giving me the wrap around. I emailed dhgate about it, they said to do a after sale debate. Problem is it wouldnt let me do it. I use this site regularly. I wont be using it anymore. I would give zero stars if I could.
REALLY GREAT DHGATE I ALWAYS BUY ON DHGATE BECAUSE MY PAYMENTS ARE ALWAYS PROTECTED MY TRANSACTIONS ARE SAFE AND I VE ALWAYS RECEIVED ORDERS WITH FIRST QUALITY GOODS ITEMS TOO GOOD AND OF HIGH SUPERIOR QUALITY***** I LL RATE DH GATE AS THE BEST INTERNATIONAL ECOMMERCE WEBSITE
Good experience with good quality but some sellers do not reply or the item arrived later than expected
DHgate is THE place to buy your next guitar. The Quality is excellent, the Service is excellent and the price is reasonable! You can't go wrong!
Awesome service, quality, transit, and prices. Even when things don't seem to turn out the way you want them DHGate and the vendors figure out a way to make you happy. Customer for life...
I like it when buy product in DHgate but have some seller buy not good product, when i open dispute or refund and return. I have to 4-5 days... i don't like have to wait
Bought a few items on the site and everything has been perfect.
I had to return 4 items and it costed me more in shipping then I got a refund on. Very dis hearting
They let people sell products with other venders name on it then it's not what it says it is you have to pay the return shipping. Can get any one on the phone. Not good coustmor service.
Answer: Yes. Even when they send you the wrong product, dhgate finds for the seller, not the buy. Stuff sent isn't what is advertised. So many unhappy customers, that's why I posted my review. Will never buy from them again. Ever
Answer: RUN DO NOT ORDER FROM THIS COMPANY. TOOK MY MONEY. NEVER RECEIVED MY ITEM! --------------------------------------------
Answer: Only if you don't care if you ever receive it. Only if you don't care if you ever get your money back if it's not "as described" or the wrong size, color, fabric, etc.
Answer: If you like scams then this is the site for you
Answer: Not reliable. They have a horrible track record, for every one good review there's atleast ten or eleven of bad ones. Trust that the odds are against you in having a good experience and buy elsewhere, I promise you will regret doing business with them.
Answer: I got 64 x 256gb flash drives. They were all bad. Boycott DHgates, Aliexpress, Alibaba and Amazonprom. They are all Chinese and they are all bad news. Don't believe me? Read more reviews.
Answer: One word. Hell no... well that was 2 words but hell no.
Answer: Do not trust DHGate. It is a scam organization. They sent me the wrong merchandise. I had to send them "proof", and then I would have had to pay for the return postage. At that point I called it quits, and will never deal with these guys again.
Answer: These people belong in jail!
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