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DHgate Reviews Summary
The overall reputation of the company appears to be significantly tarnished by customer experiences, with numerous reports of unreliable product delivery and poor quality. Many customers express frustration over inadequate customer service, citing difficulties in obtaining refunds, unresponsive sellers, and complicated dispute processes. While some customers initially found value in the low prices, the overwhelming sentiment is one of disappointment, particularly regarding product discrepancies and shipping issues. Trust in the platform is low, as many users recommend avoiding it altogether in favor of more reputable alternatives.
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Was very satisfied with shipping and prompt delivery. Loving the glass bubbler but broke the stem. Is there a glue that will bond the pieces together? Right now I am using an adapter that fits in the stem opening so it is usable.
The Sneak A Vape Click N Vape Mini Herbal Vaporizer Smoking Pipe was not what I expected and had a lot of problems trying to fill the chamber. Took it to a cigar store and fellow said it was leaking and that's why it would hold a flame for a short period. Other than that I am very pleased with site and cooperation. Will order from them again as I was looking into the grav labs glass blunt vaporizer in the near future.
A lovely phablet compared to the price i paid for it. The whole process was pretty easy and straight forward. Kind of like walking into a shop and walking out with want you paid for.
Ordered few things and all was without any problems
I am member on Dhgate since years... i have bought alot items from there... all was really amazing,,, i suggest online buyers, once you should try it...
I have very good experience with DHgate, a few times there where problems, but support from DHgate has helped me and solution was made.
Love it:-)
Large selection and low prices, a support sociable, easy search. I buy and will buy again!
Very good communication with the DHgate Customer Service Team and help in solving the case if the seller's fraud or failure to deliver a parcel by a courier / transport company...
I've ordered a number of things on DHgate and so far it's been a great experience. The sellers on there are very quick to respond to inquiries and resolving any kinds of issues. It's a great source for my online business.
I am very happy with my purchases with DHgate. Good communication with the sellers and it is easy to track your package!
I am a D4 member on Dhgate. The customer service is always helpful and friendly. The products i order are always exactly as described and arrive in a timely fashion.
I've bought several things from DHgate over the years and have had mostly great experiences! It's fun to find different and interesting purchases for much less than one would pay at a department store or other on-line distributors.
Where can you find quality like this (titanium & carbon fiber) for the $ I spent here? They even covered the shipping! Anytime I had questions in the past they respond ASAP. That's more than I can say for a lot of sites these days...
I'm impressed by the excellent service provided by DHgate. Keep it high.
Asked for help on Live Chat and my issue was resolved in minutes! What a wonderful company!
When my daughter was a senior in high school, I found this website and we took a chance and custom ordered her prom dress. I received the dress in under two weeks and the price was amazing along with the quality of gown we received. My daughter is now getting married and the dress that she was suppose to get didn't come. We were short on time and funds, so we searched on this site once again. We found the perfect gown, measured her and ordered. The seller was in communication with me during the entire process to make sure we measured my daughter correctly and going back and forth with questions. I received the dress in about three weeks time and it's absolutely perfect. No changes need to be made, the beadwork is spectacular, and we paid under 1/4 of what bridal shops ask. I couldn't be more happy and my daughter is beside herself with joy. She will feel like a million dollars on her special day. We took a chance two times on this site, and each time our expectations have been surpassed.
There are a lot of seller who take responsibility of there products but there are some seller who ripe you off.
Still waiting for my last order from seller ganfangcai from DHGate.com. Item was shipped 26 days ago.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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Hi Kenneth,
We tracked your order and according to the tracking site it is still in transit. Here is the link for the tracking result: http://www.17track.net/en/track?nums=RT344118531HK&fc=0
The shipping information will change once the package arrives in your country.The estimated delivery date set was on September 3 however, since this is just estimated the delivery can happen later this date, you have an option to file a dispute for your protection.We suggest that you contact your seller and ask for the exact delivery date of this parcel RT344118531HK as the shipper.
Here's how you can contact the seller:
1) Click "My DHgate " on the upper right corner of the page.
2) Click "My Orders at the left side of the page.
3) Find the order number.
4) Click the link Message Seller at the top of the order details
We appreciate your trust in DHgate.com, and we will do our best to give you the utmost service you deserve. If you have any other question, please do not hesitate to contact us through the following link: http://www.dhgate.com/contact/contactUs.do?from=nav_menu&ntalker=1 or send an email to [email protected].
Regards,
Sil
Customer Service Center
DHgate.com