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The overall reputation of the company appears to be significantly tarnished by customer experiences, with numerous reports of unreliable product delivery and poor quality. Many customers express frustration over inadequate customer service, citing difficulties in obtaining refunds, unresponsive sellers, and complicated dispute processes. While some customers initially found value in the low prices, the overwhelming sentiment is one of disappointment, particularly regarding product discrepancies and shipping issues. Trust in the platform is low, as many users recommend avoiding it altogether in favor of more reputable alternatives.
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I love Dhgate because when i have a problem, the dhgate resoution center are very good, I love dhgate because on this website are a lot of gadget, or High-tech
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I received a knife full of scratches and cracks between the liners.
I deleted partially scratches with abrasive paste but the cracks remain.
It was simply a better quality control to make a good product.
Other 4 folding knives purchased on dhgate were perfect.
I was scared about ordering online. But overall am so happy. The product came faster than expected. As the seller described and at a very good price
Dos disputas recientes me atendieron muy bien, seguire comprando en dhgate.
The shoes took two months to actually get to me then when I finally got the shoes the color was off I mean a all around bad shoes seller is no good don't recommend no one to buy from this seller
Good products great service and aftercare will continue to use
All the way from China to Norway you have given the best service, good information and fast delivery. The clouds are of good quality. I will deferentially use you again:-)
I like the seeds, I have plant it and just start grow.
Love it
A brilliant money saving site if your prepared to really search and compare. And check everything very closely, as one sellers sizes are different to the next. You do need to be patient.
Awesome products best prices good glass thank you guys so much i will definitely come back
Easy payment. Quick delivery. The price of the items is about 1/3 of what they cost here in the local store. Delivery within 3 weeks.
I've now bought 5 different items from DHgate, it has been a great experience and the products so far have been top notch, love how easy it is to shop and communicate with the sellers, will shop again.
I have good experience, good communication, the tracking is very clear. Money is released when we received the goods
I am satisfied with DHgate service. I have bought few items from DHgate and they never fail to deliver. Continue you service. Goo nod job.
Dhgate is a powerful website to offer more items to buy at great price.
I Have Been Buying From This Site For Awhile Now And So Far It Has Always Been Good Customer Service And Great Suppliers That I Have Found. Keep Up The Good Customer Support And Quality Service. Thank You!
I find it easy to order. When I have any disputes or problems, DH Gate customer service is there to help
I had the worst experience with them because they take your credit card number so you have a prepaid credit card take your order say they shipped it out turn around and cancel it three days later and you do not get your money back so it is a scam
Answer: Yes. Even when they send you the wrong product, dhgate finds for the seller, not the buy. Stuff sent isn't what is advertised. So many unhappy customers, that's why I posted my review. Will never buy from them again. Ever
Answer: RUN DO NOT ORDER FROM THIS COMPANY. TOOK MY MONEY. NEVER RECEIVED MY ITEM! --------------------------------------------
Answer: Only if you don't care if you ever receive it. Only if you don't care if you ever get your money back if it's not "as described" or the wrong size, color, fabric, etc.
Answer: If you like scams then this is the site for you
Answer: Not reliable. They have a horrible track record, for every one good review there's atleast ten or eleven of bad ones. Trust that the odds are against you in having a good experience and buy elsewhere, I promise you will regret doing business with them.
Answer: I got 64 x 256gb flash drives. They were all bad. Boycott DHgates, Aliexpress, Alibaba and Amazonprom. They are all Chinese and they are all bad news. Don't believe me? Read more reviews.
Answer: One word. Hell no... well that was 2 words but hell no.
Answer: Do not trust DHGate. It is a scam organization. They sent me the wrong merchandise. I had to send them "proof", and then I would have had to pay for the return postage. At that point I called it quits, and will never deal with these guys again.
Answer: These people belong in jail!
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Hi Dean
Thank you for your feedback. Let us know if you have questions or concerns about your orders here on our website.
We appreciate your trust in DHgate.com, and we will do our best to give you the utmost service you deserve. If you have any other question, please do not hesitate to contact us through the following link: http://www.dhgate.com/contact/contactUs.do?from=nav_menu&ntalker=1 or send an email to [email protected].
Regards,
Sil
Customer Service Center
DHgate.com