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The overall reputation of the company appears to be significantly tarnished by customer experiences, with numerous reports of unreliable product delivery and poor quality. Many customers express frustration over inadequate customer service, citing difficulties in obtaining refunds, unresponsive sellers, and complicated dispute processes. While some customers initially found value in the low prices, the overwhelming sentiment is one of disappointment, particularly regarding product discrepancies and shipping issues. Trust in the platform is low, as many users recommend avoiding it altogether in favor of more reputable alternatives.
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I have ordered multiple times from Dhgate. The service is fast and secure. Only once have I had a discrepancy with an order, and it was resolved immediately.
Got exactly what i ordered in perfect condition. Saved literally $300 for same item at a shop. Can't beat it. Thanks.
The representative was fast to awnser, had good english and was nice, altought couldn“t help me directly he showed me what to do to resolve my issue,
I have had a pretty good experience shopping with dhgate. Nothing is perfect, some sellers are scammers, but most are true professional sellers. Keep up the good work dhgate.
I've had so far good experience with DHGate. The sellers are usually very responsive, although some communication barriers but it's not too bad. I will continue to use them and recommend it. Cheers!
Very happy with the whole purchase and the shipment came earlier then expected
DHgate should be note more: What products, VIETNAMESE Customs forbid to import into VIETNAM to buyer know.
Purpose: Buyers buy products but VN Custom don't hold them.
Note: every time Customs pay back product then DHGATE have to record and note that product for next buyer know.
The shoes were clashing. I sent pics and showed him what I meant. He only told me I can return them but I would've been responsible for the shipping, so just told him I would donate them. I wouldn't recommend that seller to anyone.
So far I've been very happy with DHgate.com they are fair helpful and follow thru with the purchase after sale customer service.
Regards
I just love it, is so easy, and secure to buy with this app
Dhgate seller miracleshappen is a great seller. Always quick to answer questions and packs shipments well. Dhgate makes it easy to connect highly rated sellers with buyers and provides a safe environment to do business.
I'm a first time shopper with dh gate and was a little nervous. But the tracking, communication, and payment security was great so I made my second purchase today...
I have been purchasing items from DH Gate for 4 years now, I have never had any problems with receiving my orders, they are slower due to out of country post, but more sellers are getting USA warehouses so shipping is much faster. I have found items here that are really unique and an affordable price!
Excellent experience with Dhgate, it was easy to find the items. They have many store that give you a lot of options. 5 stars dhgate.
I've dealt with many different sellers and use this site regularly. I've had positive experiences with each one and they always communicate with me when needed. Products are always as described.
Customer service was excellent and the hair is beautiful!
Best place for online shopping, secure, and fast delivery. I recommend DHgate
I've placed 3 orders so far the 1st and 3rd orders I have received and received very fast the 2nd order, however I still have not received seems to be taking a good while to get. Otherwise site is awesome. Will order again.
Answer: Yes. Even when they send you the wrong product, dhgate finds for the seller, not the buy. Stuff sent isn't what is advertised. So many unhappy customers, that's why I posted my review. Will never buy from them again. Ever
Answer: RUN DO NOT ORDER FROM THIS COMPANY. TOOK MY MONEY. NEVER RECEIVED MY ITEM! --------------------------------------------
Answer: Only if you don't care if you ever receive it. Only if you don't care if you ever get your money back if it's not "as described" or the wrong size, color, fabric, etc.
Answer: If you like scams then this is the site for you
Answer: Not reliable. They have a horrible track record, for every one good review there's atleast ten or eleven of bad ones. Trust that the odds are against you in having a good experience and buy elsewhere, I promise you will regret doing business with them.
Answer: I got 64 x 256gb flash drives. They were all bad. Boycott DHgates, Aliexpress, Alibaba and Amazonprom. They are all Chinese and they are all bad news. Don't believe me? Read more reviews.
Answer: One word. Hell no... well that was 2 words but hell no.
Answer: Do not trust DHGate. It is a scam organization. They sent me the wrong merchandise. I had to send them "proof", and then I would have had to pay for the return postage. At that point I called it quits, and will never deal with these guys again.
Answer: These people belong in jail!
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