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The overall reputation of the company appears to be significantly tarnished by customer experiences, with numerous reports of unreliable product delivery and poor quality. Many customers express frustration over inadequate customer service, citing difficulties in obtaining refunds, unresponsive sellers, and complicated dispute processes. While some customers initially found value in the low prices, the overwhelming sentiment is one of disappointment, particularly regarding product discrepancies and shipping issues. Trust in the platform is low, as many users recommend avoiding it altogether in favor of more reputable alternatives.
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I was skeptical at first ordering from overseas. After receiving my first order I purchased my second item and was extremely happy both times. I would defiantly recommend for anyone looking to save a few bucks and get great products!
The invitations received were exactly what I wanted. I absolutely love them and will order again soon.
The item arrived more quickly, and was even more beautiful, than I expected. My girlfriend was very pleased - and what's better than that?
With the layout and simplicity of the site i never has any questions to ask and even if i do with the easy use of communication with the dealers is amazing and quick
I recently became aware of the DHgate website and all that it has to offer. I was only looking for one specific item when I first visited, but I discovered that there was so much more that they had to offer. Not only did I get the item I was looking for at an incredibly low price, I was found other items that I wanted as well, also at unbelievably low prices! I have already recommended DHgate to my family and friends. If there's something you're looking to purchase, look first at DHgate... you won't be disappointed!
Ottimo sito per fare ottimi e economici acquisti
I love DHgate! They have the biggest variety of everything. They sell everything you need; from makeup, clothing, shoes, EVERYTHING. The customer service is outstanding, and I've made several purchases within a few months and will continue to do so. I'm so glad I found DHgate!
Bought a gift for a friend, item arrived within the given timeframe and was exactly as described. Site is easy to use and navigate. Would recommend.
Every item I have ordered over the last couple of months has been exactly as described, arrived within the right amount of time, and the sellers have communicated excellently.
You have great products, & the quality of them are beyond amazing. The prices are right up my alley, & i will def be ordering from here again! Thanks.
Faster shipping, better communication so I have 2 DHGATE accounts, 1 for me and 2nd for my friends order
Ha sido la primera vez que he comprado en ésta tienda, y ha sido muy buena la experiencia. Sin duda la recomiendo
As always buying at dhgate goes flawless.
Service is verry good, they are on top of it when there are problems.
Hoi
If you get a problem DHgaten
After two months is a problem not yet solved!
I am still waiting for my money! Order nr *******
Groetjes Aliberto
Love ordering with DHgate.com. They have great products, amazing prices, wonderful customer support, and super-fast shipping!
The package was delayed due to tracking number being used in 2002 so it went back-and-forth from the post office a few times but it was great and it worked very well
I have been very happy with all my purchases with suppliers on DHgate. I can recommend them anytime, fast service delivery, quality products at affordable and reasonable rates. Sufficient response of messages between seller and buyer.
Answer: Yes. Even when they send you the wrong product, dhgate finds for the seller, not the buy. Stuff sent isn't what is advertised. So many unhappy customers, that's why I posted my review. Will never buy from them again. Ever
Answer: RUN DO NOT ORDER FROM THIS COMPANY. TOOK MY MONEY. NEVER RECEIVED MY ITEM! --------------------------------------------
Answer: Only if you don't care if you ever receive it. Only if you don't care if you ever get your money back if it's not "as described" or the wrong size, color, fabric, etc.
Answer: If you like scams then this is the site for you
Answer: Not reliable. They have a horrible track record, for every one good review there's atleast ten or eleven of bad ones. Trust that the odds are against you in having a good experience and buy elsewhere, I promise you will regret doing business with them.
Answer: I got 64 x 256gb flash drives. They were all bad. Boycott DHgates, Aliexpress, Alibaba and Amazonprom. They are all Chinese and they are all bad news. Don't believe me? Read more reviews.
Answer: One word. Hell no... well that was 2 words but hell no.
Answer: Do not trust DHGate. It is a scam organization. They sent me the wrong merchandise. I had to send them "proof", and then I would have had to pay for the return postage. At that point I called it quits, and will never deal with these guys again.
Answer: These people belong in jail!
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