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The overall reputation of the company appears to be significantly tarnished by customer experiences, with numerous reports of unreliable product delivery and poor quality. Many customers express frustration over inadequate customer service, citing difficulties in obtaining refunds, unresponsive sellers, and complicated dispute processes. While some customers initially found value in the low prices, the overwhelming sentiment is one of disappointment, particularly regarding product discrepancies and shipping issues. Trust in the platform is low, as many users recommend avoiding it altogether in favor of more reputable alternatives.
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I love shopping on DHGate because the customer service is second to none. They take care of their buyers and make the shopping experience so easy.
A great safe place to do your shopping and is protected by DH gate most of the time just watch yourself self with some of the sellers with selling lesser quality products as to their photos which basically are scammers! And there's a few on here beware!
This is my new favorite Android TV Box. Price & performance is good and quality as well. Comes loaded with latest software, so very easy to setup. Only issue I've had is somewhat poor 2.4G WiFi performance, but 5G & Ethernet is great. Seller responds to questions and shipping was VERY fast! Will definitely do more business with this seller
This was my first time ordering on a site other than Ebay. I ordered many things from both AliExpress and DHgate, but my DHgate orders came to me much faster than the other website's items did, very please! My other items should be coming in soon, I can't wait! Thank you DHgate! :)
My order arrives swiftly. I the items as gifts. They all arrived right on time. Another satisfied customer. Thanks!
With DHgate I feel confident I am purchasing quality products, which will arrive quickly and as described. Easy to find the products I need
I received my packages earlier than expected. I am very satisfied with the items. I was expecting to receive the twelve colours in the kylie birthday edition lipsticks that was advertised unfortunately I only received eleven with Koko k missing but I still appreciate your good sevice and I am looking forward to shopping with you again. Thank you.
Free shipping most of the time and prices are awesome!
There is a lot of fake and shipping is very slow. The app of dhgate on android is not optimised. If not it is good. Dhgate support on refund is very good and honest. I am happy overally.
Great site with awesome customer service and products available. Highly recommended
Purchased baseball jerseys on DHGATE.com and they were fantastic. I highly recommend using them for any type of business/
If you need something, anything, just go on DHgate. A pleasure to do business with and fun!
My product came promptly and was in pristine condition this is my third order with this buyer and I highly recommend this product I will definitely be making future purchases
Well, this is the 1st time I tried buying online and international. And the experience with dhgate is pretty smooth. The tracking system is always up to date. And whats good about it is that, the item i bought was scheduled to be received after 36 days. But i got my parcel less than 16 days which is quite awesome.
But Some entries Have not received your items.
Numéro, *******, *******, *******, *******, ******* Please help keep track.
DHGate is a great site built around making the customer a winner in every transaction. They open up the world market and have an add to navigate site to search for, purchase, and deliver. Buyer protection eliminates stress because you may receive your purchase before stores are paid.
The service I get at DH Gate is quick and reliable. Their system is user friendly. The goods are of good quality at a reasonable cost. I do not like the shipping charges
Nothing but good things from DHgate, quality products and very good customer service, I will continue to use this site in the future for many more purchases!
Answer: Yes. Even when they send you the wrong product, dhgate finds for the seller, not the buy. Stuff sent isn't what is advertised. So many unhappy customers, that's why I posted my review. Will never buy from them again. Ever
Answer: RUN DO NOT ORDER FROM THIS COMPANY. TOOK MY MONEY. NEVER RECEIVED MY ITEM! --------------------------------------------
Answer: Only if you don't care if you ever receive it. Only if you don't care if you ever get your money back if it's not "as described" or the wrong size, color, fabric, etc.
Answer: If you like scams then this is the site for you
Answer: Not reliable. They have a horrible track record, for every one good review there's atleast ten or eleven of bad ones. Trust that the odds are against you in having a good experience and buy elsewhere, I promise you will regret doing business with them.
Answer: I got 64 x 256gb flash drives. They were all bad. Boycott DHgates, Aliexpress, Alibaba and Amazonprom. They are all Chinese and they are all bad news. Don't believe me? Read more reviews.
Answer: One word. Hell no... well that was 2 words but hell no.
Answer: Do not trust DHGate. It is a scam organization. They sent me the wrong merchandise. I had to send them "proof", and then I would have had to pay for the return postage. At that point I called it quits, and will never deal with these guys again.
Answer: These people belong in jail!
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