Detroit AxleReviews 200

Bought axles from this company in April, and the right side has already failed. Not even 7 months in, and it's complete garbage. Customer service is non-existent. Emails go unanswered and the warranty they claim you have is a complete lie! This is a garbage company that has no customer service and a claim of a warranty that you cannot use because they refuse to answer emails. They do not stand behind their products, which is all you need to know. Please avoid this place!

Quality is poor no grease in ball joints and seems like no grease in CV axles will check axles more thoroughly in the morning but from experience I know it's not packed

They sent me the wrong part, took almost a month to get part here. I cancelled the order, they sent anyway

I paid $170 for two CV axles and got my email saying the parts had shipped. More than a week later I tracked the Fedex number they provided and Fedex said the order had not yet shipped! I tried and eventually got through to customer service, they said they would refund me, which they did.

Purchased lower control arm kit. 8 pieces, outer tie rods, inner tie rods, sway bar links, and control arms. It was missing a outer tie rod and had a defective control arm! So I had to purchase both parts from a local store and cost came to 90$. And all they offered was 33$. So my advice is don't waste your money or time with this company.

First time ever dealing with D/A easy website ordering parts for my F450 front pads and rotors no time at all they were here only thing pads are correct but the rotors are not to small so I called them thought maybe they were missboxed (so called service rep) tells me I ordered wrong one said the correct ones are more expensive (of course) said if I pay to ship wrong ones back and pay the difference he will get the right ones on the way. I ordered what the site said would fit my truck so I feel I should not have to pay to return the wrong rotors(disappointed) I've ordered many of stuff online before
And if there was something not right it was handled i guess stick with what works went to my local parts place and have the correct ones from them should have done this in the first place. Thanks

If you return a box, EVEN IF IT WAS NEVER OPENED, you will get a "service fee" of almost half the purchase price! Beware, you have been warned!
And if they message you wanting to "talk about the problem", don't waste your time because they DO NOT respond!

Boguth brake pads and rotors for my BMW. Extreme rotor noise, pad noise, ultra rusty rotora and their customer service sucks.

Detrot axle sells junk bought a front drive shaft gor a dodge truck with in a little over a year the front driveshaft has failed twice the life time warranty is a joke I will never buy their junk again they said they would give me 10 percent off to order another one I will never deal with these no speaking English $#*! hole again

Don't believe the shipping scam. They pride themselves on fast and free shipping. It's certainly free and you get what you pay for. 2 weeks just to receive simple pads and rotors. 2 weeks from Michigan to Minnesota. They estimated 3 days and it was 2 weeks so I had a giant ornament sitting in the garage on jackstands waiting g for a simple brake job. The parts are also mediocre at best. You can tell they're not of decent quality. Their customer service is terrible as well. You wait on hold for 30 min just to be told it's "being shipped". Stick with Rock Auto. You pay for shipping but at least you get your parts in a timely manner.

Ordered a rack and pinion for my car that had a lifetime warranty. After it being in my car for a little over a year it started to leak. Contacted Detroit Axle and they explained they would send a new one but first I had to send them $154. $40 of which was to be used for shipping label to send old one back and the remainder would be sent back to me once they received the original one that leaked. As of today it has been a month since they received the leaky one and all I have gotten is a total run around! No money just a bunch of CRAP! What a bunch of crooks! Also beware as my son in law is a mechanic and in his experience said most of their parts are junk and don't last long at all. DETROIT AXLE is a total rip off!

I bought 2 front wheel hubs for 06 sts awd on May 4th and here it is barely 4 months later and the right front is going bad. Only driven the car 2 500 miles and it's bad, and the claim the parts are under warranty for 10 years. Didn't even make it 10 months and going through hell for a free replacement.

Ordered cv joints for my wife's car. I received an Email stating they had been shipped but tracking number stated only a shipping label had been generated. 5 days went by with the same problem so I called customer service who said that they would make sure the axles would ship next day. 3 days go by and customer service still gives me the run around so I asked to have my money refunded and cancel the order if not shipped in 24 hours. Called back the next day and they had already started to cancel the order. I told the rep that I was not happy and it was unfortunate because I had very good luck with DA in the past but couldn't continue to do business with them if this was going to happen again. ALLEN (stage name probably) said "the world doesn't stop because you didn't get your parts". Then went on to say that they will be in business long after losing your business so it dont matter to him". Then he hung up. I called back to get his name and the rep gave me his name then explained that the parts were on back order for two weeks which is why the delay. I calmly said if someone would've said that to me in the first place, all of this could've been avoided. When I asked him to generate an email confirming I canceled the order and wanted my money back he said it is all automated and I should get one once the refund was placed. NEVER DO BUSINESS WITH DETROIT AXLE unless you know you won't have to deal with customer service.

WARNING! All potential customers!
I ordered the parts from D-A on Aug 24th. The shipping label was created the same day.
5 days later on Aug 29th my order got canceled.
I spoke to the customer service (two different people):
Person 1.
The parts are out of stock. So It took them 5 days to check the inventory?
Person 2.
The parts I ordered "had an issue of quality and we preferred to not send them out".

The parts are still available in D-A web store. No information about availability nor quality issues.

Don't waste your money on these painted and re-booted axles save your money and buy some good ones from the auto parts store. I purchased, and like they lasted two weeks. Before the boots tore apart, and making noise
Enjoy your honest review Ed

I bought front and rear brake sets for my Audi; parts were okay but rear set was determined by my mechanic to not be needed, so I requested a return of the rear set. Made multiple calls to Detroit Axle to initiate a return under their return policy; no answer to calls, chat room never open. Finally sent email; they responded in 2 days and promised to send return label. Did not send label, did not respond to further email inquiries. Finally called again and then customer service picked up phone and did send label. Sent products back, retained proof of delivery, but they never issued a credit. Eventually had to get my credit card issuer to back charge them.

Never again omg I never besides waiting 3weeks for my order now I have a defective part i have to get an attitude from Arron with an A. Really I can't believe u have people like This on your customer service team.NEVER AGAIN DETROIT TK ARRON U JUST LOST A CUSTOMER only reason I'm holding because I paid good money. Destroying my rims I have to take $#*! from Arron with an A

I was put on hold for over 30 minutes, to finally hang up?
Item no. **************
Order no. 30-*******-******* rack/pinion

Bought brake kit for early Kia Soul and in no fashion fits my car correctly. No warranty service if not installed by Certified Mechanic! Didn't see that in their warranty statement. Product is made in China from poor specs. AVOID!