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DealFind

1.1

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DealFind Reviews Summary

DealFind has a rating of 1.1 stars from 205 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with DealFind most frequently mention customer service, credit card and expiration date. DealFind ranks 691st among Discount Shopping sites.

service
13
value
12
shipping
12
returns
12
quality
12

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Canada
2 reviews
1 helpful vote
Follow P J.
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If it were possible for me to give them no stars at all I would. Dealfind is a total waste of hard earned money since the company tries to prey on customers who for a minute think they are actually getting a good deal on a product. I have tried to contact them numerous times regarding a product I received which was a) damaged and b) falsely advertised... I have since then had zero luck in trying to get through to them.

BUYER BEWARE, DEALFIND IS A SCAMMMMMM!

Date of experience: January 7, 2013
Canada
1 review
0 helpful votes
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I had a problem with a necklace that I ordered, the order was "lost". I supplied the voucher information and it was corrected. I contacted Dealfind twice for customer support and got none. They sell the coupons but don't support what they sell.

Finally the day before Christmas I received the necklace, and it is strung with real cheap sewing thread, and it broke first time out of the bag, actually as it was being taken out of the bag. The tag said for customer support, you must register within three days which I did and I have not heard anything from them since.

You buy deals that may or maynot occur, and there is no support for the consumer.

Date of experience: January 7, 2013
Canada
1 review
0 helpful votes
Follow B H.
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Ordered product on Nov 11th, they said 2-3 weeks for delivery, we are Jan 5th and NOTHING! I've emailed "customer service" and still no responce. WORST SERVICE EVER... WILL NEVER USE THEM AGAIN. I am now going site to site warning others!

Date of experience: January 5, 2013
Canada
1 review
0 helpful votes
Follow Laura S.
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I bought a deal from them in May of this year. When I received the product, it was not what I had ordered. I contacted Dealfind and told them the issue, they in turn told me to contact the company who ran the deal. I tried contacting the company every week for 6 months. 6 weeks ago I contacted Dealfind and told them the issue. At first they emailed back right away, but it has now been 4 weeks since I have heard anything from them. They run horrible deals and fill their offers with cheap gross products that you could buy for half the price in store. Unfortunately I have had about $100 in credits with them (because they refused to actually refund me on a deal I bought a year ago) and I still have not found anything worth purchasing, a year later.

Date of experience: December 27, 2012
Canada
4 reviews
2 helpful votes
Follow Derek P.
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Dealfind is a scam
December 20, 2012

Dealfind is a scam. I purchased two items over a month and a half ago and have not received either product. They have not responded to my emails inevitably so purchase products from team buy. I can't even receive a refund. They even sent me an empty envelope for one product.

Date of experience: December 20, 2012
Canada
6 reviews
10 helpful votes
Follow spanishpride s.
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I have bought about 11 vouchers from this site & for the most part their ok.
However, there is a couple of items that I have not received & they don't respond to my emails. Out of maybe 12 emails they have replied 3 times, but when I respond to their email they don't get back to me...
Not sure y they ask me to reply back to them as to which out come I would like, but don't respond back when I give them my answer.

Date of experience: December 17, 2012
Massachusetts
1 review
0 helpful votes
Follow Patti S.
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I have used Dealfind 3 times and all three times I have not recieved the service I paid for and therefore needed a refund. This last time takes the cake. I purchased a Dealfind voucher for Affinity Limousine Service for $29.00. I booked my reservation on line as directed, but never received a confirmation from the company. I called them three times, and now their site is down. They credited my cc for $500.00! The cc was only to hold the reservation. Dealfind does not properly vett the companies they work with. I would never use them again except they don't refund cash, on their Dealfind Dollars. So beware!

Date of experience: December 16, 2012
New York
1 review
0 helpful votes
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Terrible
November 22, 2012

Terrible. You never get your items that ship from China. Most takes months and months to receive. Also the services they offer like house cleaning, also they never show up. Then you have to wait forever and write 10 people and post on facebook before they will issue your refund or credit. Worst internet deal company of them all.

Date of experience: November 21, 2012
Arizona
2 reviews
0 helpful votes
Follow Jerry K.
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Per the details below, I purchased this deal on September 12,2012. As of this date, I have not received the product nor the promised refund from Dealfind. I cannot understand how this company is allowed to continue to do business in the USA. Every deal they offer has something wrong with it. I will never do business with them again and will file a complaint with the FTC to try to get them investigated and closed down.

On 10-Sep-2012 at 10:19pm you placed an order for 1 voucher to Dealfind Product ($39 for a 16-Pack of Men's Gillette Fusion Razor Cartridges, Including Taxes and Shipping (Up to $85 Value)). Your order is stored in our database as Order #**************-001. We have processed your order successfully, thank you very much!

Date of experience: November 19, 2012
Washington
1 review
0 helpful votes
Follow Melanie R.
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Well, as much as this site is bad for business owners it is equally as bad for consumers. I purchased a massage deal from them and purchased 3 deals since it was such a great price. It was an OK experience until the massage therapist asked if it would be OK to uncover my chest to access some breathing muscles (I have asthma and had been having a lot of flare ups which really strains some mucles) I said OK expecting a pillow case to be draped over my breasts as any reputable massage therapist would do. He did not. He then proceeded to rub and stroke over, intentionally, my nipples and areola! Several times! It was very scary because the office is inside a closed room in an old building with no one else around. Of course, I said nothing and just wanted to get out of there. When I contacted Dealfind for a refund and to let them know I was violated they said that they could only credit me for the unused portion of my purchase and that was making an exception because I was outside their timeline for refunds. I responded with surprise that they would not refund me the entire amount based on these shocking circumstances and how do they go about checking the validity of the businesses they advertise etc. They took at least one month to respond to my second email and insisted that it was their policy to only credit for the unused portion and didn't bother to answer any of my other inquiries. So now I am stuck with a partial credit to purchase more from this horrible company! FOR SHAME!

Date of experience: November 16, 2012
Canada
1 review
1 helpful vote
Follow Y C.
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Well i'm not sure why there are so many negative reviews, but my sister and i both bought 2 vouchers each to follicle hair salon for $29 i believe for colour, cut, style and manicure. At first when we called the salon took a while to get back to us we had to call multiple times. When we went for our appointments, the place was small but nice, the owner was not rude and was not nice either, but the wokers were nice. Service was nothing fancy just get the job done, pretty good for a $30 dollar deal. I tipped them $20 and so did my sister.

I also bought a mink eyelash extension deal for $39 i havent used it yet.

So i dont have many experience with this website but so far so good

Date of experience: November 13, 2012
Texas
1 review
0 helpful votes
Follow j p.
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I have had the worst experience with this company. I have emailed them SEVERAL TIMES about getting credit (not even asking for a refund) for a business that relocated after I bought the deal. First of all, they don't even have a customer service phone number to call which probably tells you that they know it would get used way too much. Second, instead of a phone number, they have a "customer support form" you have to fill out if you want customer service. Well, i've sent about 7 of those so far and still have not heard from "customer service". I will no longer be using them for any future deals and I'd advise others to stay away!

Date of experience: October 31, 2012
Canada
1 review
1 helpful vote
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Bought a voucher coupon from Dealfind in Sept. Couldn't get in on their 1-888 number to reserve the room for Ramada. Notified the support team. They said they would gladly do it for me. That's the last I heard from them. I tried 4 times to rectify the problem but to no avail. Have since wanted the voucher cancelled and credit card credited. Haven't heard a word from Dealfind. NORM

Date of experience: October 26, 2012
California
3 reviews
1 helpful vote
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They seem like many of the other sites out there doing the online discounts thing, but they are definitely the worst I have used so far. They are so bold that they even state in their FAQ's that they won't be able to retro-charge any of their discounts after the purchase process is made. I made a purchase and found my attempt to include my discount for joining the site, wasn't included in the process. Most sites will add a step where after you enter your card #'s and all details to your purchase, you get to review everything before the final charge. This place doesn't do that. A major flaw in any site that allows online purchases, and in my mind, a sign of laziness, or simple lack of website design skills. Could even be a method to their success so far, as I later realize not only did I only like the one item I purchased after looking thru all their items, they also are very very very slow at adding more items. So my discount expired, and I tried to file a complaint on how this was bad business. They didn't help me, so I said I was discontinuing service with them, and would be reviewing their site based on my horrible experience. They should get out of this business, not one of the good ones.

Date of experience: October 15, 2012
California
1 review
0 helpful votes
Follow E C.
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Ordered the pair sterling silver earring deal - offer says 2-4 weeks for delivery - I contacted their 800# in week 5 - voicemail and all options were same voice requesting I leave a message and they will contact me the next business day. I tried 4 times in 4 days - no callback. No response. I contacted dealfind, explained above situation - their response was to wait and call 800#. They didn't even read my email or they knew I had already waited and had called 4 times. I asked for a refund - they said seller will contact them within 48 hours. Let's see if I can get my refund. I will not buy from Dealfind again. Go with Groupon, LivingSocial and Amazon or Google.

Date of experience: September 28, 2012
Massachusetts
1 review
1 helpful vote
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I purchased two vouchers on Dealfind for 39. Each for Steam Carpet Cleaning MD. When I went to schedule the service, I called the number listed on the voucher and it is not a valid number! The company also does not have a valid website. Either it went out of business or never existed. When I contacted Dealfind, they will not refund my money but will only give me Dealfind dollars as credit on their site! What kind of scam is this? I have reported them to the BBB!

Date of experience: September 20, 2012
Massachusetts
1 review
0 helpful votes
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Deal Find is not credible
September 13, 2012

Deal Find is not credible. Bought 2 vouchers for a $#*! car service in Boston called Quick Livery. Tried to redeem the voucher for trip to airport. When called to arrange pick-up I was asked how will I be paying. Cash, credit card or voucher. When I said voucher they hung up on me. This happened several more times. I have written several times to Deal Find and have not received a response. I decided to contact my credit card company, the BBB and will send out a release to the media about how bad Deal Find is. Will never do business with Deal Find again and would advise anyone to steer clear of them.

Date of experience: September 13, 2012
Canada
1 review
1 helpful vote
Follow Malinda y.
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This website and the "deals" I've gotten from it were a complete waste of my time. Not only have I been unable to get the housecleaning I paid for, they have refused to refund my money. Awful.,

Date of experience: September 10, 2012
Texas
1 review
0 helpful votes
Follow Di H.
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Bought an LED board for my grandson and it got shipped from Hong Kong? Need I say more? I could've bought it from a dollar store. Not to mention the marker that came with it was dry. They suggested I buy new markers. Product looked nothing like the picture they advertised.

Date of experience: August 28, 2012
California
1 review
1 helpful vote
Follow Janice D.
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I've purchased deals from Dealfind in the past and not had problems but, within the last year or so, I've had some bad experiences. A few times, the companies offering the deals have disappeared and it has taken months to finally get a refund. Within the last 2 weeks, Dealfind has really gone downhill in customer service (or NON-service). I have had to send e-mails repeatedly for 2 weeks and not gotten ANY response while trying to get a refund. And the last straw is they removed my Dealfind Dollars from my account. I had 42 Dealfind Dollars and bought something for $19.00. That should have left $23.00. When I tried to use this balance, I found it was no longer there. Once again, I have sent numerous e-mails asking them to address this issue and have had NO response-(other than the computer-generated acknowledgement of the 1st e-mail. I do not want to do business with Dealfind ever again. They are THIEVES!

Date of experience: August 23, 2012

From the business

Dealfind is a website providing daily deals on products and services in North America.


dealfind.com
Knoxville, TN, United Kingdom