DealFindReviews 205

I am glad so many merchants with past bad experience are raising their votes against Dealfind and other sites like them (Groupon, LivingSocial).

I am a merchant myself, running a medical spa. I am receiving daily deals from many group-buy sites, but Dealfind deals are most shocking. When I see unlimited hair removal on (small area) deal for one year for $45 I feel pity for the merchant, as I know that the merchant will get only $21, plus a demanding customer who will visit their spa 8-10 times next year. That customer will take at least 2 hours of work time, so the spa will have a choice of paying their staff $10 per hour, or subsidizing that deal.

What's worse - that demanding customer will ask for a royal treatment, will refuse to pay full price for extra services and most likely will never return. Oh, yes, that customer surely will do one thing - he or she will go to Yelp or Google or whatever to give that business 1-star review.

The business model of Dealfind, and all others group-buy sites are straight-up Ponzi schema (just Google it!). I openly advocate for all merchants to stay away from this marketing method, as by doing opposite we devalue our industries and make our future profitability questionable.

Cheers!

I also ran a deal with dealfind. It was an absolutely terrible idea and they went ahead and ran an ad I didn't approve, using a logo they created instead of my own and photos they did not have the rights to use. I hadn't even signed off on a contract or agreed on many of the details. They ran the coupon prior to Mother's Day for my flower shop. It was a complete disaster and I received no assistance or advice from any of the staff at Deal Find.

After an extremely stressful few weeks, and a huge loss in profits, I ended up deciding not to accept any of the vouchers going forward. It was the best decision I have made. I have posted the information on my website and Facebook page as well as numerous places within my shop and on the front door. There have been some upset customers, which I completely understand, but this would have put me out of business, with out a doubt. I know it was the only choice I had.

Deal find sent me an email stating that if I did not accept the vouchers they would pursue legal action a few months ago. I have not heard anything since then. They have been offering all customers refunds, even though it is past the 30 day cut off.

I requested they send an email out to all customers to request they get a refund and apologize for the inconvenience, but they refused.

The idea works in theory, but in reality there is no way a business can benefit from such a deep discount, no limitations, the deal seeking customers it attracts or the terrible "contract" they have created.

I am very much against Deal Find and would recommend that any business stay as far away from it as possible, no matter how tempting the salesman may make it appear. It seems like an ideal situation that you put no money down, they will send you money, you get advertising and customers walking through your door. Take a second to crunch the numbers at the discount you have provided, less the portion deal find takes, less any refunds Dealfind processes (which they take entirely from you, while keeping their portion). I was told a typical voucher would sell 200-400 max. Mine sold over 900.

I also strongly advise customers to remember that if a deal is too good to be true, it probably is. Many shops have been so over run by deal find customers they aren't able to make time for their regular customers. Just because they are busy does not mean they are doing well, it means they are spending a huge amount of time and money trying to please deal seeking customers, who will only move on to the next similar company when the next coupon comes out. All the while alienating their regular customers who are willing to pay regular price and support them as loyal customers. Merchants set their prices to ensure they can pay for their inventory, staff, bills, debt, etc - not to rip you off.

I am a merchant and ran a deal for my cleaning business, I have lost out huge and might have to close my doors, I was pressured by dealfind sales staff to run a deal not remotely close to the area where we service, they promised repeat clients and all the clients received where just looking for a deal and some even tried to abuse my services, they also said there is a retention on coupons where I have yet to see this, before I ran my deal I asked the sales person if scheduling these deals on two days out of the week would work, there was no problems with this at the time, after the deal I mentioned to dealfind that I can only schedule these clients on these two days and when I have the space available as its on a first come first serve basis. Dealfind told me that they would sue me for discrimination against their customers, I was shocked, I felt like I had been scammed by the sales staff at dealfind. I have had to turn away regular customers for dealfind vouchers and feel as if now I don't run my own business but work for dealfind, I have created a huge financial loss for myself from running dealfind, hopefully some merchants can pull together and sue dealfind for misrepresentation for sales and information giving by the sales associates at dealfind, If anyone (merchant) is willing to take legal action against dealfind I will totally be in, I just can't do it alone.

They were offering a $280 2-storey house window cleaning for $55. I signed up only to learn that it was impossible to reach the window cleaning company. Dealfind wanted me to wait 30 days for my refund. I immediately called Mastercard who blocked the transaction. I called Dealfind back and they said they would send me a credit $55 + 10% for my inconvenience. I had to insist they REFUND the $55 immediately as I didn't want to do business with them again. I'm embarassed as I had referred this "deal" to a number of friends.

I've used Groupon a number of times without any problems. I will only use Groupon from now on.

Hi

I was on the internet looking to do a review on dealfind from a buisness aspect. The economy has effect our buiness this winter. Things have been slow so I found myself turning to dealfind hoping this would help. It started with a contract with dealfind where we would offer 6 laser hair removal treatments for $99.00. Two weeks later they contacted me again and said if I dropped down to $89.00 they would put my ad in sooner and promised me the dates. Desperate to see some cash flow I agreed. Two days before the ad was going to be posted on there website I recieved another phone call from dealfind asking me to drop down to $79.00 dollars or they would put another laser company on instead of us. Well needless to say I cancelled my contract with them. Please beware of dealfinds unprofessional sales staff that promise things they do not keep. I should of went with my original instincts and stayed away. They are not looking out for small buisness and making it really tough on us to make any profit. Considering they take 50% plus 2.5% merchant charges and we would do all the work. I wanted to make sure that companies know what they are getting into.

Beware of deals that seem to good to be true. Remember you get what you pay for. If companys are giving there service away, you will not get quality service with these coupons. Merchants and consumers need to be aware.