Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of CycleGear

CycleGear

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.

Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.

We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...


How would you rate CycleGear?
grey stargrey stargrey stargrey stargrey star

CycleGear Reviews Summary

Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,220
value
14
shipping
7,954
quality
11,250
This company responds to reviews on average within 4 days

Instant Feedback

32,720 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Steve H.
Unfollow Steve H.
Share Review
Report Review

Fast service, very helpful staff
February 26, 2026

Getting tires go 2 bikes. Bought one set in the wrong size and the exchange was super easy. Had one set installed and balanced. Very helpful and knowledgeable staff at local shop. I've been burned by the local BMW shop doing a crappy job, so I double checked the mounted tires on my home bubble balancer, and they were perfect. An overall great experience.

Date of experience: February 10, 2026
Texas
2 reviews
0 helpful votes
Follow Matthew L.
Unfollow Matthew L.
Share Review
Report Review

A++ would shop again.
February 26, 2026

Because I tend to have minor issues with some online commerce, I went to my local Cycle Gear to see them in person. The size I required was not included. Stock, so the sales person ordered for me, on the spot. I received online shopping reward points, same as if had ordered without assistance. Shipped free right to my door so no need for return trip to store to retrieve. Bonus, if sny issue with order/sizing, rather than deal with return shipping, option to drop at storefront and have it handled without hassle. Cycle Gear, Baybrook, Webster, TX (Bay Area blvd). Wonderful staff, approachable informed helpful. Highly recommend.
Comrade, Sovereign Souls Motorcycle Club, Texas (Original Founder and Founding President).

Date of experience: February 16, 2026
California
1 review
0 helpful votes
Follow Ronnie S.
Unfollow Ronnie S.
Share Review
Report Review

Great
February 26, 2026
Updated review

Greatgreatgreatgreatgreatgreatgreatgreatgreatgreatgreatgreatgreatgreat

Date of experience: February 15, 2026

Great people
December 1, 2025
Previous review

Great service and clear sizes and inventory.

Date of experience: November 21, 2025
California
1 review
0 helpful votes
Follow Damon V.
Unfollow Damon V.
Share Review
Report Review

Tire machine emergency
February 25, 2026

I bought from your website cuz you get a mounting deal in the store… however this is the 2nd time the riverside ca tire machine was broke and they told me they couldn't do it. Why don't they fix it or have a 2nd backup machine. I then called Fontana. No surprise theirs was broken too. I then had to drive all the way to Fullerton to get it mounted and I explained to the guy if I can get it done right then and there because my local stores machine was broken and he said no it's a 24 hour process. So now I have to make two trips to Fullerton. Just not a good experience with getting it mounted

Date of experience: February 15, 2026
Kimberly E. CycleGear Rep
1 month ago

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.

California
1 review
0 helpful votes
Follow Mark L.
Unfollow Mark L.
Share Review
Report Review

The sales associate was friendly, knowledgeable and provided a real assist in finding a stater motor. The tire was delivered quickly. I was notified immediately.

Overall great experience.

Date of experience: February 14, 2026
Alabama
1 review
0 helpful votes
Follow David B.
Unfollow David B.
Share Review
Report Review

Jacket
February 25, 2026

Needed to try on different styles to get an accurate size so went to local Cycle Gear to try on a few styles, found one I liked but was just a little small so ordered next biggest size from girl in store, when it got to me tried it on and fit was great, love the jacket

Date of experience: February 14, 2026
Pennsylvania
1 review
0 helpful votes
Follow Jon H.
Unfollow Jon H.
Share Review
Report Review

Gerbing heat controller
February 24, 2026
Updated review

I ordered this dual controller to replace a decades old unit that finally expired. I like the LED readouts for heat levels and the fact that the knobs hold the selected position better, both notable improvements. LHopefully, this unit will last as long as the one it replaces.

Date of experience: February 14, 2026

Easy to find, easy to purchase
February 13, 2026
Previous review

Easy to find, easy to purchase.

Date of experience: February 3, 2026
Pennsylvania
1 review
0 helpful votes
Follow Ruben A.
Unfollow Ruben A.
Share Review
Report Review

Every time I've been to Bakersfield's Cycle Gear Isaiah and Nathan have been friendly and insightful when it comes to the gear. As a New Rider I Definitely appreciate all their help in answering my Newbie Questions and assistance ordering some of their products. They have Definitely made me feel welcomed and at home whenever I'm there.

Date of experience: February 13, 2026
California
1 review
0 helpful votes
Follow Jimmy J.
Unfollow Jimmy J.
Share Review
Report Review

Online shopping experience
February 23, 2026

The ship dates on the multiple items I ordered were all different. Tires came one day, brake pads a few days later, the rotor a few days later. My expectation was they would ship everything at the same time.
I now understand that the product was coming from different areas. Overall, I did receive everything and it all worked out. I

Date of experience: February 10, 2026
Kimberly E. CycleGear Rep
1 month ago

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.

Colorado
1 review
0 helpful votes
Follow Mike Y.
Unfollow Mike Y.
Share Review
Report Review

Another positive Cycle Gear experience
February 23, 2026
Updated review

I found a very good price online for a helmet that I wanted that was available with open-box discount. I had it shipped to the local CG store so I could try it out in store and there would be no issues if I wanted to return it. As it turned out, I was more than happy with the helmet, and the price I paid for it.

Date of experience: February 12, 2026

User friendly
February 12, 2026
Previous review

User friendly

Date of experience: February 1, 2026
Texas
1 review
0 helpful votes
Follow WALTER R.
Unfollow WALTER R.
Share Review
Report Review

Love this windshield
February 23, 2026

Ordered this windshield through cycle gear after I found they had the size in stock that I wanted.
It was shipped promptly, fit perfectly and does a great job diverting the wind. Better than OEM.

Date of experience: February 12, 2026
California
1 review
0 helpful votes
Follow richard s.
Unfollow richard s.
Share Review
Report Review

Another Cycle gear Sucess
February 22, 2026

Once again our gear needs were met and the service was exceptional. Because we don't live near a store (2 - 3 hrs) it is imperative to us we get what we want for each trip. Cyclegear delivers either in store or with speedy delivery options.

Date of experience: February 12, 2026
Arizona
1 review
0 helpful votes
Follow Matthew M.
Unfollow Matthew M.
Share Review
Report Review

Great helmet and great quality
February 22, 2026

From the first minute its been comfortable, it conformed withing the first ride only about an hours worth. It was relatively easy to install my sena 30k. Make sure to register your arai on their website.

Date of experience: February 12, 2026
Washington
1 review
0 helpful votes
Follow Anantha C.
Unfollow Anantha C.
Share Review
Report Review

Item was delivered to the store with no issues, Store employee at Bellevue was helpful. Product works.
Yuasa YTX14H Factory Activated AGM High Performance Battery.

Date of experience: February 11, 2026
Mississippi
1 review
0 helpful votes
Follow Thomas S.
Unfollow Thomas S.
Share Review
Report Review

Great customer service
February 22, 2026
Updated review

I made an error on my first order. I called was immediately speaking to someone who told me what to do. Upon my reorder I was havinging an issue entering a discount code. When I called immediately spoke to someone who entered code in for me and emailed me with a link for payment!

Date of experience: February 11, 2026

Made a mistake in my initial order had to call customer...
February 10, 2026
Previous review

Made a mistake in my initial order had to call customer service they were awesome everything was perfect

Date of experience: January 30, 2026
California
1 review
0 helpful votes
Follow EVAN W.
Unfollow EVAN W.
Share Review
Report Review

LEATT 9.5 Carbon Helmet
February 21, 2026

Cycle gear staff was very friendly and helpful. I am very pleased with the helmet It is light, good fit and comfortable, and quiet for an adventure helmet.

Date of experience: February 11, 2026
Washington
1 review
0 helpful votes
Follow CJ J.
Unfollow CJ J.
Share Review
Report Review

This is the second time I've ordered a tire online from CycleGear and had it delivered to their store near me. Super fast and super convenient. Twice in a row now that I got the best tire at the best price for my bike.

Date of experience: February 10, 2026
Florida
1 review
0 helpful votes
Follow Jason S.
Unfollow Jason S.
Share Review
Report Review

Alpinestars jacket
February 20, 2026

Great jacket has lots of air going through it. Read all the reviews and they were saying the sizes run small. So I went a little smaller but should have just stuck with the original size instead. Shipping through fed ex was a complete joke!

Date of experience: February 10, 2026
California
1 review
0 helpful votes
Follow James C.
Unfollow James C.
Share Review
Report Review

My second Alpinestars jacket.
February 20, 2026

My Alpinestars Andes jacket arrived on time and received a phone call from a staff member. Picked up jacket from store and tried on jacket for fitment. The staff member helped also helped with my purchase of a back protector. Great buying experience.

Date of experience: February 9, 2026
Texas
1 review
0 helpful votes
Follow Stephen B.
Unfollow Stephen B.
Share Review
Report Review

Sistema II cheek pads
February 19, 2026

I purchased Sistema III replacement cheek pads for my Sistema II helmet. Based on customer reviews on your site, I believed they would fit my prior generation helmet. That turned out not to be the case as the fasteners are different. I will be returning the product.

Date of experience: February 9, 2026