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CycleGear

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.

Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.

We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...


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CycleGear Reviews Summary

Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,220
value
14
shipping
7,958
quality
11,253
This company responds to reviews on average within 4 days

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32,729 reviews

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Florida
1 review
0 helpful votes
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Shopping for new motorcycle tires.
March 5, 2026
Updated review

I was looking for Metzler tires for my Ninja. I looked at the online site for Cycle Gear. They had exactly what I was looking for at a reasonable price. The delivery time was acceptable. I had the tired to my local Cycle Gear store and had them install and balance them for me.
A great experience dealing with Daytona Beach Cycle Gear. 👍👍

Date of experience: February 23, 2026

I been a customer of Cycle Gear Daytona Beach for at...
February 22, 2026
Previous review

I been a customer of Cycle Gear Daytona Beach for at least ten years. I find their store fully stocked with most everything I have needed. Their staff is friendly, knowledgeable and very helpful. I completely recommend Cycle Gear Daytona Beach for all your motorcycle needs.

Date of experience: February 12, 2026
Washington
1 review
0 helpful votes
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Great business
March 4, 2026

Great business. The employees are super friendly and helpful. They knew what they were talking about. Surprised about some of the things that they can do that I didn't know about like changing your tires. Installing your communicators in your helmet.

Date of experience: February 21, 2026
California
1 review
0 helpful votes
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Great smooth website
March 3, 2026
Updated review

The website is very smooth and easy to order. I love how detailed everything is and the fact that you can return to store and order to store is amazing. Everything is great and their deals are good.

Date of experience: February 21, 2026

It was easy and great, fast and the website is legit
December 14, 2025
Previous review

It was easy and great, fast and the website is legit

Date of experience: December 4, 2025
California
2 reviews
0 helpful votes
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Great boots at a really good price
March 3, 2026
Updated review

I was really surprised that the boots came within 2 days. Usually, online orders take a week or two. Then again, every time I order from CycleGear, the item comes quickly, and the experience is top-notch. Thanks!

Date of experience: February 21, 2026

Love shopping here
February 20, 2026
Previous review

Love shopping here. They have such a great selection of gear and at really good prices.

Date of experience: February 10, 2026
Texas
1 review
0 helpful votes
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Shop my ride error
March 3, 2026

Shop my ride on the website is incorrect about what sprocket fits my bike. The only one that it says will fit is the wrong size. The old one on it now is listed as noy fitting my bike, but clearly it does and so does any sprocket that fits the 2024 ninja 500. I drive a 2024 z500

Date of experience: February 21, 2026
Kimberly E. — CycleGear Rep
4 weeks ago

We're sorry to hear you're experiencing an issue. If you need further assistance, please don't hesitate to reach out to us:
đź“§ Email: cs@cycle gear.com
📞 Call: 1-800-292-5343.
We're here to help!

Washington
1 review
0 helpful votes
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Great selection and price.
March 3, 2026

Look around for pro taper bars for my kids dirt bike. They had the right ones and best price. Also they had the measurements I was needing for a great fit.

Date of experience: February 20, 2026
Canada
1 review
0 helpful votes
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Scorpion Helmet Purchase
March 3, 2026
Updated review

The helmet was too small.
No problem, stuff happens.
I opened a return request with CycleGear.
I got a quote from FedEx to return the helmet to Kentucky.
FedEx wanted $160.00 (USD) which was almost the price of the helmet.
So I am keeping the helmet and I cancelled my return request with CycleGear.
Otherwise, everything was great.
I would think twice about ever ordering apparel again.
Now I am stuck with a too small helmet.

Date of experience: February 20, 2026

Straight forward interface
February 19, 2026
Previous review

Straight forward interface.

Date of experience: February 9, 2026
Oklahoma
3 reviews
0 helpful votes
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Great discount on Heated Pants
March 2, 2026
Updated review

I was shopping for discounts and found a matching set of pants to go with my heated jacket. Followed the instructions and went small and ordered them. I am a 36 x 30, normally a large. The pants came in and they fit nicely, with just enough to wear over a pair of jeans. I will probably wear them over nylon pants under my riding pants. Plugged them into the bike and they work great!

Date of experience: February 20, 2026

Has everything I need at great prices
February 16, 2026
Previous review

Has everything I need at great prices.

Date of experience: February 5, 2026
California
1 review
0 helpful votes
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Year over year
March 2, 2026

Since as long as I can remember they have been my go to for anything Motorsport related. I've been a dirt and street rider for very long and have found everything I ever need at a great price. I will be a customer for life. Can't think of any competition for cycle gear/revzilla. Best in the business by far.

Date of experience: February 20, 2026
California
1 review
0 helpful votes
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Great customer service
March 2, 2026

I came in to San Diego location looking for new Vest. The beautiful young lady working the register helped me determine size and order since the Vest I wanted as it was not available for in-store purchase. I don't remember her name but she's beautiful, awesome and deserves a raise!

Date of experience: February 20, 2026
Massachusetts
1 review
0 helpful votes
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All my needs in store or online.
March 1, 2026
Updated review

I have a local cycle gear near me that I frequent when I'm looking to spend money on my favorite hobby. I use online to get things either my nearest location doesn't have or is an online exclusive and I've never had a bad experience online or in store.

Date of experience: February 19, 2026

All your riding needs all in one place, been to the...
December 9, 2025
Previous review

All your riding needs all in one place, been to the Woburn location many times or order online and great experience either way.

Date of experience: November 28, 2025
California
1 review
0 helpful votes
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Excellent customer service
March 1, 2026

My original order was not at my residence when I arrived home from work, and you guys gladly took care of sending another replacement order out and it was received and much appreciated

Date of experience: February 18, 2026
New Mexico
1 review
0 helpful votes
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I paid for overnight shipping for my order. Unfortunately the order was split into two shipments for some reason. Only the first shipment was sent "overnight" which took 7 days. The second shipment was not sent overnight, and oddly it also took 7 days. Nowhere on the website when ordering does it mention that orders may be split and that overnight shipping doesn't apply to your entire order. Overnight shipping does not appear to be a reality.
Also, one of the items I ordered was supposedly specific to my motorcycle (rather expensive upgraded footpegs), but when mounted, one of the new pegs is 3/4" higher than the other. Weird. The originals were even, and when you look at them you can see that the left and right have different mounting positions. Custom pegs should take these subtleties into account.

Date of experience: February 19, 2026
Kimberly E. — CycleGear Rep
1 month ago

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.
We're sorry to hear you're experiencing an issue. If you need further assistance, please don't hesitate to reach out to us:
đź“§ Email: cs@cycle gear.com
📞 Call: 1-800-292-5343.
We're here to help!

Texas
1 review
0 helpful votes
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Ordered from manger
March 1, 2026

The manager at the Cycle Gear store in Katy, Texas is a very nice very professional and very helpful individual. He helped me placed my order on the phone because I could not get it on the Internet. It would just not work for me so he solved that problem of taking the order and sent it to my house. I am a member of Cycle Gear. Thank you very much.

Date of experience: February 18, 2026
North Carolina
1 review
0 helpful votes
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Faster than Amazon
March 1, 2026

I ordered an Alpinestars SM5 helmet. The price was competitive with Amazon, but cycle gear got it to me days faster. It was just in time for my ride.

Date of experience: February 18, 2026
Florida
1 review
0 helpful votes
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Superb Customer Service
February 28, 2026

I went in for a particular helmet that was not in stock or available for order. Because I am a frequent customer, and have several conversations with your staff, they were able to recommend a suitable substitute and order it for me.

Date of experience: February 10, 2026
California
1 review
0 helpful votes
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ST100 rear brake pads and tire
February 28, 2026

Ordered brake pads and tire online. Tire was delivered to my local store. The local store mounted and balanced the tire within 24 hours as promised. Great service at Cycle Gear.

Date of experience: February 18, 2026
Ohio
1 review
0 helpful votes
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Happy Biker
February 28, 2026

Was looking for an item that was constantly out of stock everywhere. Cycle Gear was able to order it, in the right size, direct to my home. The Gastonia staff was helpful, friendly and professional.

Date of experience: February 12, 2026
Florida
1 review
0 helpful votes
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Not happy with Cycle gear
February 28, 2026

Before placing my order, I spoke with a Cycle Gear representative and specifically asked for the compatible base for my motorcycle. He told me I had to make some adjustments; I had to drill a hole in the plastic of the base. I wasn't convinced by the box, but due to their return policy, I can no longer return it. In other words, I'm not satisfied with Cycle Gear.

Date of experience: February 18, 2026
Kimberly E. — CycleGear Rep
1 month ago

We're sorry to hear you're experiencing an issue. If you need further assistance, please don't hesitate to reach out to us:
đź“§ Email: cs@cycle gear.com
📞 Call: 1-800-292-5343.
We're here to help!

Florida
1 review
0 helpful votes
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Field Armor 3 elbow armor set came in quick to replace my old Field Armor elbow armor that was finally giving up the ghost. Great, friendly staff got my order squared away. And

Date of experience: January 28, 2026