Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of CycleGear

CycleGear

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.

Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.

We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...


How would you rate CycleGear?
grey stargrey stargrey stargrey stargrey star

CycleGear Reviews Summary

Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,222
value
14
shipping
8,017
quality
11,312
This company responds to reviews on average within 4 days

Instant Feedback

32,905 reviews

We monitor reviews for authenticity

Utah
1 review
0 helpful votes
Follow Bradley H.
Unfollow Bradley H.
Share Review
Report Review

Great seat and prompt delivery
August 28, 2025

I was always informed in the stays of my delivery and product was received in great condition!

Date of experience: August 18, 2025
Cyprus
1 review
0 helpful votes
Follow Josh I.
Unfollow Josh I.
Share Review
Report Review

Tire mounting
August 28, 2025
Updated review

Tried to get my tires mounted to the wheels at one of yalls stores and was told it would take 48 hours and was treated like an inconvenience so I went somewhere else. Y'all shouldn't offer mounting tires if yall get mad and hateful towards people looking for that service

Date of experience: August 18, 2025

Easy website to use with most competitive prices I've...
August 17, 2025
Previous review

Easy website to use with most competitive prices I've found

Date of experience: August 7, 2025
Oregon
1 review
0 helpful votes
Follow Chris c.
Unfollow Chris c.
Share Review
Report Review

Cycle gear is quick and reliable
August 28, 2025

Great experience every time! Very satisfied work products available, and how quick the delivery is

Date of experience: August 18, 2025
Alabama
1 review
0 helpful votes
Follow Edmund E.
Unfollow Edmund E.
Share Review
Report Review

Ls2 helment
August 28, 2025

The Salesperson Natasha at the Huntsville AL store was very knowledgeable and patient, helping me to make the right decision.

Date of experience: August 5, 2025
California
1 review
0 helpful votes
Follow Jay Q.
Unfollow Jay Q.
Share Review
Report Review

Good hands on shopping experience for apparel and riding gear.

Date of experience: August 18, 2025

Website for Cycle gear was user friendly and intuitive
August 16, 2025
Previous review

Website for Cycle gear was user friendly and intuitive

Date of experience: August 5, 2025
Wisconsin
2 reviews
0 helpful votes
Follow MotoCuck K.
Unfollow MotoCuck K.
Share Review
Report Review

Motoz Meats
August 28, 2025
Updated review

Bought some Motoz. They are pretty popular tires. CG had the right size and they were in my house within the week with standard shipping. Now I'm going to have them mounted a my local CG. Very pleased.

Date of experience: August 18, 2025

Pretty easy
August 17, 2025
Previous review

Pretty easy. Let see how the gear looks and how fast it gets here.

Date of experience: August 7, 2025
Illinois
1 review
0 helpful votes
Follow RANDALL L.
Unfollow RANDALL L.
Share Review
Report Review

Every thing worked great
August 28, 2025

Employees are always helpful and great to talk to. I like looking at different products and they have plenty.

Date of experience: August 18, 2025
Florida
1 review
0 helpful votes
Follow David Z.
Unfollow David Z.
Share Review
Report Review

Good tire prices
August 28, 2025
Updated review

I buy my motorcycle tires through Cycle Gear because the prices are good and the local Cycle Gear offers a discount to mount and balance.

Date of experience: August 18, 2025

Easy web site and great prices
August 17, 2025
Previous review

Easy web site and great prices.

Date of experience: August 7, 2025
Ohio
2 reviews
0 helpful votes
Follow Douglas B.
Unfollow Douglas B.
Share Review
Report Review

Being punished
August 28, 2025
Updated review

I ordered tires from the cycle gear website and had them shipped to my local cycle gear store so I could have them mounted and balanced. When they came in at the store I was told that I would have to wait 10-14 days because I ordered them from my home. Why am I being punished even though I ordered them from cycle gear itself? This is NOT good business. I am currently waiting for them to get done as I write this.

Date of experience: August 18, 2025

First time
June 27, 2025
Previous review

New to the motorcycle world, I took my old tires and wheels to them for new tires, mounting and balancing. Very happy with the service I received. $120.00 cheaper then other places for the exact same tires. Love this place.

Date of experience: June 13, 2025
Texas
1 review
0 helpful votes
Follow DAVID F.
Unfollow DAVID F.
Share Review
Report Review

Excellent service
August 28, 2025

Excellent customer service. Offered discount and quick delivery

Date of experience: August 18, 2025
Texas
1 review
0 helpful votes
Follow Juan M.
Unfollow Juan M.
Share Review
Report Review

Tires
August 28, 2025

Ordered my tires online, got them in a couple days later. Super happy with my purchase

Date of experience: August 17, 2025
Indiana
1 review
0 helpful votes
Follow Albert Y.
Unfollow Albert Y.
Share Review
Report Review

I ordered a front and rear tire for my motorcycle. The tires where delivered sooner than I expected, fast shipping. I had the tires mounted and balanced at Cycle Gear, the man behind the counter said he could
Have them done in about 30 minutes, so I waited so I would not have make another trip.
They got the tire mounted and balanced fast so I paid my bill and got out of there.
When I got home I put them on my bike, the next day I went out to the garage to do some more work on my bike and the adhesive wheel weights from the front wheel were lying on the garage floor
So I took the front wheel off and took it back to Cycle Gear to get it balanced again. What a pain.
It looked to me that they used the wrong weights for that size wheel,

Date of experience: August 10, 2025
Montana
1 review
0 helpful votes
Follow Arvid P.
Unfollow Arvid P.
Share Review
Report Review

Great service exceeded expectations
August 28, 2025
Updated review

All great nothing more to say I'm happy tired of entering feedback

Date of experience: August 11, 2025

Fast and efficient!
May 28, 2025
Previous review

Fast and efficient!

Date of experience: May 18, 2025
Ohio
2 reviews
0 helpful votes
Follow Larry D. H.
Unfollow Larry D. H.
Share Review
Report Review

First class customer service
August 28, 2025

Went in store to buy a helmet, knew little about the different styles and brands. By the time I left, felt like I could sell the next one. Very knowledgeable and patient.

Date of experience: August 17, 2025
Florida
1 review
0 helpful votes
Follow Peg C.
Unfollow Peg C.
Share Review
Report Review

Easy order
August 27, 2025

I was in need of a new pair of gloves and knew it was very easy to go to site and place an order.

Date of experience: August 17, 2025
California
1 review
0 helpful votes
Follow Ramon R.
Unfollow Ramon R.
Share Review
Report Review

Excellent Customer Service
August 27, 2025

The worker at my local Cycle Gear in Fontana did an amazing job in helping me find the exact seat that I needed for my motorcycle. Answering all my questions in easy to understand manner for a new rider like me. My seat arrived quickly within two days. I am so happy I went to cycle gear to get my items. Shout out to your amazing worker, I believe his name was Ricardo.

Date of experience: August 17, 2025
Texas
1 review
0 helpful votes
Follow Tim S.
Unfollow Tim S.
Share Review
Report Review

Great quick service
August 27, 2025

Customer service was very good and quick turnaround. Excellent

Date of experience: August 13, 2025
California
1 review
0 helpful votes
Follow Mike H.
Unfollow Mike H.
Share Review
Report Review

Delivered within 24 hours!
August 27, 2025

I was surprised to have the product within 24 hours. I didn't expect it for at least 5 days.

Date of experience: August 17, 2025
Texas
1 review
0 helpful votes
Follow Gary S.
Unfollow Gary S.
Share Review
Report Review

Glove and Helmets
August 27, 2025
Updated review

Great customer service and knowledge of gloves and helmets

Date of experience: August 17, 2025

Love it they have everything I need
August 16, 2025
Previous review

Love it they have everything I need

Date of experience: August 5, 2025
New Jersey
2 reviews
0 helpful votes
Follow Angel L.
Unfollow Angel L.
Share Review
Report Review

Klim gloves
August 27, 2025
Updated review

Everyone is very helpful and attentive to you needs...

Date of experience: August 17, 2025

Ordering was nice and easy
August 16, 2025
Previous review

Ordering was nice and easy

Date of experience: August 6, 2025