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CycleGear

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.

Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.

We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...


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CycleGear Reviews Summary

Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,222
value
14
shipping
8,018
quality
11,313
This company responds to reviews on average within 4 days

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32,910 reviews

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California
1 review
0 helpful votes
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The staff at Cycle Gear Murietta are all fantastic. They all take the time to help you through what ever it is you're looking for very thorough very knowledgeable great atmosphere. I was helped by Marcus and ben both great guys. Thank you.

Date of experience: March 26, 2026
1 review
0 helpful votes
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Needs to be boxed better
April 5, 2026

Clutch pack came in a plastic envelope. The box inside the plastic envelope was pushed out on both ends allowing Clutch pack to half way exit the Barnett box. It should have been TAPED on both ends and shipped in a box and not a plastic bag. Disappointing packing and shipping l

Date of experience: March 25, 2026
Arizona
1 review
0 helpful votes
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Parts for my motorcycle
April 4, 2026

I ordered the part and it came in a reasonable time,

Date of experience: March 25, 2026
1 review
0 helpful votes
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Need exchange
April 4, 2026

Experience was good but size was too small. Hopefully everything works well for an exchange

Date of experience: March 25, 2026
1 review
0 helpful votes
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They are very attentive and knowledgeable. They really helped in helping me find the safety gear that met my needs and budget.

Date of experience: March 25, 2026
1 review
0 helpful votes
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Quick delivery & great price!
April 4, 2026

I ordered a set of ROK straps for an upcoming long distance trip. They had what I needed and shipped it to me quickly!

Date of experience: March 24, 2026
1 review
0 helpful votes
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Pinlock for scorpion r430
April 4, 2026

I love this product it keeps all the fog away and keep it clear. At night it has a glare but once I got used to it then it became completely clear and helps early morning and late night rides.

Date of experience: March 24, 2026
1 review
0 helpful votes
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Great
April 3, 2026

The mailing service accidentally shipped it to Colorado once it reached my city, but I don't think that's necessarily cycle gears fault. Good entry level helmet.

Date of experience: March 24, 2026
1 review
0 helpful votes
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New riding gear
April 3, 2026

My experience with the site is awesome. I'm not always able to make it out to the closest store, so the site is always a great help.

Date of experience: March 24, 2026
Florida
1 review
0 helpful votes
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One of the few sites that had the product I wanted and the size I needed. Shipped very quickly. I'm very happy with the experience and will order from CycleGear in the future.

Date of experience: March 24, 2026
1 review
0 helpful votes
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Top quality
April 3, 2026

Arlen quality tough to beat! The rotor is milled perfectly and the black trim bezel on the edge looks great as a finish. Fit flawlessly on a 14 NRS.

Date of experience: March 24, 2026
1 review
0 helpful votes
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Better packaging would be good
April 3, 2026

Order 3 ol filters. They were shipped in a plastic wrapper with zero protection other than from moisture.
Dumb idea. Don't be so cheap. One of the filters was bent and the local Cycle Gear store made it right.

Date of experience: March 23, 2026
1 review
0 helpful votes
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Great customer service getting me a new helmet!
April 3, 2026
Updated review

They had me order a couple of options to try for sizes and belt me return what didn't work when I came in to check them out. Super easy and a great way to get what you want.

Date of experience: March 23, 2026

Easy to find and order things to my local store and...
March 22, 2026
Previous review

Easy to find and order things to my local store and then choose which one fits me!

Date of experience: March 12, 2026
Nevada
2 reviews
0 helpful votes
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I really like being able to go into a motorcycle gear store with a big selection and cool people, as well as having the online catalog and quick shipping. Some things you have to try on, boots, any helmet over $200, gloves, pants, etc. I always try on stuff and then have it delivered if they don't have the color or size I want. Like the best of both worlds. I always support Cycle Gear locations because they are the only thing left between dealerships and Amazon. I buy tires as well and they mount them. Nice to be able to go to an actual store that has what I like! Actually riding gear and armor, not designer t shirts. From dirt to adventure to street to race to cruising and touring, you guys are good!

Date of experience: March 22, 2026
1 review
0 helpful votes
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Good place and rewards are cool
April 2, 2026
Updated review

No problems ordering online, always a good experience here for me i've gotten all of my gear from head to toe from here and all has lasted great!

Date of experience: March 22, 2026

I'm from Tn i've gone down to the SC and the store...
April 26, 2025
Previous review

I'm from Tn i've gone down to the SC and the store i went to was very helpful & good people!

Date of experience: April 16, 2025
1 review
0 helpful votes
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Very good service.
April 2, 2026
Updated review

Cycle Gear Representatives were very helpful and polite, I always enjoy going to the store on Plumb Lane here in Reno Nevada they are very well stocked up and all types of Cycle Gear.

Date of experience: March 22, 2026

The cycle gear online shopping site is very easy to...
March 20, 2026
Previous review

The cycle gear online shopping site is very easy to navigate and fun!

Date of experience: March 10, 2026
California
1 review
0 helpful votes
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Love love love Cycle Gear
April 2, 2026
Updated review

I requested an email notification for an out of stock item. When the item was back in stock, Cyclegear.com sent me an email which included a link to the website. I ordered the parts with just a few clicks. Easy peasy. Very happy with the service and items received.

Date of experience: March 22, 2026

Love doing business with Cycle Gear
March 21, 2026
Previous review

Love doing business with Cycle Gear. So easy and reliable with the best pricing.

Date of experience: March 11, 2026
1 review
0 helpful votes
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Delivery was an issue
April 1, 2026

Shopping experience was good except I'm an RPM member and my item was shipped to the store as opposed to me thus making me drive there to pick it up. There was no option given to have it delivered to me. I don't like that.

Date of experience: March 22, 2026
1 review
0 helpful votes
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Gift card received!
April 1, 2026

I ordered a gift card as a gift for my grandson. It came through my email and he was happy to get it.

Date of experience: March 22, 2026
California
1 review
0 helpful votes
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Face shield cleaner
April 1, 2026

My experience was great and always has been until I had to fill lout this survey!

Date of experience: March 22, 2026