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Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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Cycle Gear Representatives were very helpful and polite, I always enjoy going to the store on Plumb Lane here in Reno Nevada they are very well stocked up and all types of Cycle Gear.
The cycle gear online shopping site is very easy to navigate and fun!
I requested an email notification for an out of stock item. When the item was back in stock, Cyclegear.com sent me an email which included a link to the website. I ordered the parts with just a few clicks. Easy peasy. Very happy with the service and items received.
Love doing business with Cycle Gear. So easy and reliable with the best pricing.
Shopping experience was good except I'm an RPM member and my item was shipped to the store as opposed to me thus making me drive there to pick it up. There was no option given to have it delivered to me. I don't like that.
I ordered a gift card as a gift for my grandson. It came through my email and he was happy to get it.
My experience was great and always has been until I had to fill lout this survey!
I did a search for the items I needed to do a tune-up for my Piaggio. Cycle Gear not only had the best price, but also the best shipping time. CG let me know when my items were shipped and when they were delivered. I came, picked everything up, and was out the door in less than 5 minutes.
Very happy with my experience with Cycle Gear in Lynnwood. I always have been. This time was great for when I wanted to order yet another riding jacket without my girlfriend knowing, which I accomplished by having it delivered to the store instead of to the house.
I can 98% of the things i need for my moto needs. And on top get a percentage back with the essential membership. Most defff a great shop
Easy simple, a lot of essentials are easy to find
Smooth shopping experience, product was priced right, product quality was commensurate with the price and met my expectations
Great Expertise,
I went there with my new helmet, cardio, and visor that I bought on LINE@ C. G and the sales man immediately helped me and installed it
This is a wonderful summer motorcycle jacket. Has elbows and shoulder protection pads. Has a slot for the back panel which I will be getting next visit to the Pensacola, FL store.
As usual everything arrived on time, and in perfect condition.
We bought 3, my husband didn't know what size he was, returned the smaller one with no hassle at all! Love this company and the helmets! Thanks cycle gear!
I came into the store looking to replace my ancient helmet, but I didn't really know what I was looking for. A staff member told me about all the newest features and apparently any modern helmet would address all of the shortcomings I had with my previous one. She gave me some guidance on kind of helmets I should try. Ultimately when I found the right one, she helped me order it in the color I liked. Looking forward to much more comfortable rides from now on.
I purchased several items in the store, the one item that wasn't in stock was ordered for me by the gentleman helping us. He was great, knew a lot about helmets and rider commissions products. Very helpful.
I ordered, it came. Not in the 2 days preferred riders should get, but it made it.
I received excellent, personalized service from the staff (Ben) at the Tucson CycleGear store. He helped me find the right helmet and the right fit. He was patient, never hurried, and attentive to my needs. I can't imagine getting any better service. Thank you!
Love the store, love the website. Bought a cardo and it took a week to deliver. Could have bought it from Amazon and received it next day. That sucked.
Answer: Your local dealership will almost inevitably be superior to CycleGear, in every respect. The reason for that is your local dealership will cease to exist if they don't offer their customers the service, support, and products that they are looking for. You might not find it on the shelf right then, but every dealership has the ability to order in what you want and they will price it fairly, because they know that you can go elsewhere. These internet retailers need to be put out of business, by us. All we have to do is shop locally.
Answer: There's nothing legit about the website. They have stores in many different cities around the US, but their customer service is almost as bad in-store, as it is from their corporate call center and internet department.

