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Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Ordering thru cycle gear is always a cinch... Shoes are great. They are very comfortable, they use the same insoles as my Asics and comfy cush Vans. Shoe is solid...
My favorite pair of gloves for off-road use are Fox's neoprene backed glove and CG had them on big sale in addition to the clutch pack and bar risers for our Beta 390 RRS. One stop shop and everything arrived faster than expected.
Went inside to order, because I ordered the wrong one online. The guy was great and knew his stuff and helped me ou, Shipping was fast.
Ive ordered two jackets from Cycle Gear in the last two weeks, the first didn't fit quite right. Both times, I paid for next day shipping, both times, the jacket was shipped standard shipping (shipped Tuesday and arrived Friday). The jackets got here and it wasn't like I couldn't ride for the week, but what is going on at the shipping warehouse?
CycleGear had the jacket I wanted in its name, size and color. Check out with PayPal was easy. The jacket was not in stock at my local store, but shipping fee was $0. Delivery was quicker than stated. Overall a very simple transaction with no complications.
My experience was very good, I found the item, size and color of my preference
The package was delivered on time and in good condition.
Brought two rims for my 1983 goldwing for new tires. Mo in Springfield Oregon was very helpful and sincere in helping me out picking out new tires.
There are tons of options to choose from at some of the best prices around.
Love cycle gear! Great options, great prices and exceptional customer service
Love cycle gear, great selection, good sales
Fit perfectly on my 2019 Vstrom 650 xt. No problem with cables being too short, very easy install, about ten minutes. Instead of my arms being almost locked straight while riding, now arms are bent a little, more comfortable riding.
Shopping was easy, was fit for this helmet in person and ordered on line. Delivery was fast and no issues.
Staff helped me find a great helmet at a great price
Terrific customer service at Redwood City location. Guys were really knowledgeable about head shapes and how to size a jacket for an airbag use.
A+
Delivery was fast and easy to pick up at my near store in Fontana, the best customer service, cool open face Bell helmets, nice gift for an affordable price.
Answer: Your local dealership will almost inevitably be superior to CycleGear, in every respect. The reason for that is your local dealership will cease to exist if they don't offer their customers the service, support, and products that they are looking for. You might not find it on the shelf right then, but every dealership has the ability to order in what you want and they will price it fairly, because they know that you can go elsewhere. These internet retailers need to be put out of business, by us. All we have to do is shop locally.
Answer: There's nothing legit about the website. They have stores in many different cities around the US, but their customer service is almost as bad in-store, as it is from their corporate call center and internet department.

