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CycleGear

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.

Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.

We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...


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CycleGear Reviews Summary

Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,260
value
14
shipping
8,385
quality
11,683
This company responds to reviews on average within 4 days

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33,962 reviews

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1 review
0 helpful votes
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Smooth sailing
April 30, 2026

Found the product I wanted. Shipped in a timely manner. Had to return due to wrong size. The return process was easy and I had the right size shipped to me. No issues.

Date of experience: April 20, 2026
Ohio
1 review
0 helpful votes
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Motor mount success
April 30, 2026

This front motor mount fit right in and functions perfectly. Shipping took just a few days and customer service at pickup was a breeze and very pleasant.

Date of experience: April 20, 2026
1 review
0 helpful votes
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More Great Service from Cycle Gear
April 30, 2026

Another order placed, shipped and received quick. Thank You CG

Date of experience: April 19, 2026
1 review
0 helpful votes
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Great experience
April 30, 2026

I've shopped with cycle gear for a while; whether it be physically in store or online it's always been an amazing experience and I highly recommend them for your motorcycle and gear needs.

Date of experience: April 19, 2026
1 review
0 helpful votes
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Trust worthy
April 30, 2026
Updated review

Have purchased numerous items from Cycle Gear and each shopping experience has been great. The product is as stated in description and each item is great in quality and performance.

Date of experience: April 19, 2026

Easy to find products that you're looking for
April 18, 2026
Previous review

Easy to find products that you're looking for.

Date of experience: April 8, 2026
Oregon
1 review
0 helpful votes
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Great customer service
April 29, 2026

Always great customer service with Matt at the Portland location.

Date of experience: April 19, 2026
California
1 review
0 helpful votes
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Great Staff
April 29, 2026

Even though my old BMW garage find had twenty year old tires, the counterperson was able to convert the old style tire sizes to new ones and ordered a new set of dunlops that arrived at my house the next day.

Date of experience: April 19, 2026
3 reviews
0 helpful votes
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I had looked for the product for a few months, and asked for an update when it was back in stock. I received the update and purchased the product

Date of experience: April 11, 2026

Super fast and easy
December 10, 2025
Previous review

Super fast and easy. Great prices

Date of experience: November 30, 2025
1 review
0 helpful votes
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👌
April 29, 2026
Updated review

Buena experiencia muy fácil de comprar y buscar piezas

Date of experience: April 19, 2026

Excelente muy fácil de comprar
April 5, 2026
Previous review

Excelente muy fácil de comprar

Date of experience: March 26, 2026
1 review
0 helpful votes
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Michelin Scorcher 31
April 29, 2026

Ordered a rear tire. It's not the first time I've ordered through Cycle Gear. I enjoy how easy it is to order and track your shipment. Delivery was was only 2 days!

Date of experience: April 7, 2026
1 review
0 helpful votes
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Great biots
April 29, 2026

Had originally bought some Alpinestar Tech 7 boots at local store. After wearing around house for a while realized was more than I needed and returned. Bought the Forma Terra Evo Low after more research. Since not available in store to try I bought online and after trying around house felt they were good to try on bike and they have been perfect balance between protection and comfort.

Date of experience: April 18, 2026
Macao
3 reviews
0 helpful votes
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I was 100 miles from the store that carried my vest but found out they had them in Oxnard, Ca. They didn't have my size but ordered it and it came within three days.

Date of experience: April 18, 2026
1 review
0 helpful votes
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I searched across multiple online stores and ended up choosing Cycle Gear (even over the related compabnies) because I have an RPM membership, reward dollars, and returns are easy-ish at the store.

Date of experience: April 18, 2026
Ohio
1 review
0 helpful votes
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Cycle Gear purchasing experience
April 28, 2026

Cycle Gear did not have my size in stock for a replacement armored motorcycle jacket. Cycle Gear ordered over the internet. Jacket arrived in short order with just exactly what I wanted.

Date of experience: April 18, 2026
1 review
0 helpful votes
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I ordered a set of tires from CycleGear specifically because the sales person told me they could also mount them. When my order arrived at the store, I brought my wheels in to have the tires mounted only to be told that "the machine couldn't mount tires on wheels smaller than 14".

Date of experience: April 10, 2026
Kimberly E. — CycleGear Rep
2 days ago

Graham
We truly appreciate your honest feedback. We're always striving to improve, and we hope to get things right next time. Thanks for sharing your thoughts with us!

California
1 review
0 helpful votes
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Good
April 28, 2026

It's good. I ordered it. I paid for it. I got it. It works. Thank you. I am overwhelmed with tasks. I work full time and I am married with 2 cats. It takes all my time. I hope I can squeeze in a motorcycle ride this weekend.

Date of experience: April 18, 2026
1 review
0 helpful votes
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Klim riding gear is fantastic
April 27, 2026
Updated review

Cycle Gear has a comprehensive assortment of gear. I was looking for new jacket and pants for better protection and waterproof ability in one. I looked at what they had in their local store and got an idea of the right size but I didn't particularly like the choices there. So, I looked online and asked my riding buddies and settled on a Klim Carlsbad set. I was going to buy the close out set until I read about the improvements for 2026. $$$ but worth it. Great gear. They spend a lot of time making sure you can work with the zipper, clasps, etc. with gloves on. Comfortable, functional and well built.

Date of experience: April 17, 2026

Easy transaction, as usual
April 16, 2026
Previous review

Easy transaction, as usual.

Date of experience: April 6, 2026
Oregon
1 review
0 helpful votes
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LS2 helmet shipped
April 27, 2026

The service at the Springfield Oregon store and speed of delivery were excellent. The helmet is what I expected, but it has a lot of road noise. I am going to get ear plugs. All good

Date of experience: April 17, 2026
1 review
0 helpful votes
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Great service, great products
April 27, 2026
Updated review

Have bought a number of things from here, most recently a new riding jacket, and have been impressed with the level of service and quality of the products. I've also shopped in-store and had a good experience with helpful staff.

Date of experience: April 17, 2026

Great as always
April 15, 2026
Previous review

Great as always

Date of experience: April 5, 2026
California
1 review
0 helpful votes
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Cycle Gear rocks
April 27, 2026

Great assortment of accessories. Timely and friendly service,

Date of experience: April 17, 2026