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From the business
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...
CycleGear Reviews Summary
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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All around great helmet, great service. Helmet fit was on par, and the staff moved my Sena from my Neotec to the Bandit
Love the ease of navigating the website and finding the right product with prompt despatch and delivery experience. Thank you CycleGear!
Great choices and ease of navigating the portal makes Cyclegear my favourite destination for MC gear. Regards
One of the four items that Cyclegear listed as in stock turned out not to be available, and the rest of the order took an extra week to arrive, even though the site claimed it would ship within 2 to 3 days.
Pinlock was ordered on Saturday and supposed to deliver by Tuesday. Actually showed up on Friday, 2 days too late to use on the trip that I had bought it for.
Great Experience. No Issues. Product was exactly what I was looking for.
Was great until I tried to check out. I hit the continue button and nothing happened - no reason why it did not go thru. The screen went blank and I entered in all the information again and then it went thru. The Chat bot was useless. Get a real person
It was exactly what I wanted and worked great. Super easy to see out of and reflective.
Fast delivery, product fits and performs as advertised. No issues at all.
Order process was quick and easy. However, the Kuryakyn replacement basket was difficult to install. I broke two (2) rubber tabs trying to get them to seat properly. Anyway, it will hold a drink bottle.
The store helped me to get the product available in the shortest time possible
Easy……………………………………………………………………………………………………………………..
I called prior to ordering online to ask specifially if the Firstgear heated jacket liners that I was ordering and in my cart were the kind that plugs into bike or by battery. I did not want it plugged into the bike. The representative looked them up and said they did not plug into bike. So I ordered. Received the order and found that they had the battery harness. Called back and found out they definitely plug in and you only offer the Gerbing vest that doesn't plug in. So now I have to return and I spent $20 additional to have products arrive in time for our bike trip. We didn't wear or take them with us and now I have to send everything back and order elsewhere. Thankfully, it was unusually warm last weekend in Michigan.
The salesman was very helpful in placing my order I the guy what I was trying to do an he walked me through it
Easy to search for needed items and checkouts a breeze and delivery to my local store is a bonus
Love the Helmet, Price is right, we bought two of them I bit tight in the cheek pads for me, I'm looking for thinner cheek pads.
I had great help at the store when purchasing. I now have to put it in my helmet. I maybe going back for help to install it so I don't screw it up.
I discovered Cyclegear in 2012 when I purchased my first motorcycle. I remembered the shop when my husband needed a helmet and motorcycle cover.
Very easy process and good deal with my RPM. Also love the selection of products available.
Easy purchase and the price of the item I wanted was competitive.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We do apologize for the issue with our estimated shipping times. We try to be accurate unfortunately many factors can change these estimates. We thank you for your feedback.