CycleGearReviews 11,967

I have been going to Cycle Gear in White Plains for the last 2 years for all of my cycle gear needs. The three gentlemen, Anthony Mason and Nicky are very friendly and helpful whenever I stop by. They provide amazing customer service and we are always happy to see each other. I highly recommend for anyone looking for gear to go this location. You won't regret it!

Mason was helpful, insightful and knows his
Craft! Kudos for hiring a great personality and high caliber service

I ordered a helmet and when it arrived the lid did not have the Styrofoam pieces in the box so the helmet was just rolling around in the box instead of being secured in place while in transit. This is not an exceptable way to transport a new helmet.

Everything but the time it took for my order to arrive at my doorstep was fantastic. The time it took to receive the order, not so much.

My tires were delivered in short order as promised. The tech working the cash was efficient and very knowledgeable. She even offered me some ideas on lowering the cost on my next tire order.

I found the right helmets for my wife and me on the website. The size chart on the ordering page helped me get the correct sizes for both on the first try.

If you do the ship to store option it is a bit confusing because you get notified by FedEx that your item was delivered, but they mean delivered to the store. Also, the fedex notice comes before the store is aware they have the item.

I'll never forget the first time I went into Cycle Gear to make my first purchase. My salesman was Jeremy.
Anytime I go to the Cycle Gear in Shandoah, even though it's much further for me. I have never not left with a smile on my face every single person that works there is great with customer service.
I always find what I need and every question gets answered.

Extremely satisfying with my purchase, can't go wrong with Cycle Gear.

I was looking for a Helmlink for my Icon Ultraflite and it was backordered.

I placed my email on the list to be notified when back in stock.

I got an email with a link to follow to order the item when it was back in stock. Shipping and delivery took less than 7 days.

Tire ordered online and shipped to store - arrived quickly, and always happy to pay to have the tire mounted; saves a lot of grief. Cycle Gear is a good shop with a lot of inventory at fair prices.

Fast shipping and just good company to buy from. Guys are awesome in person and on the phone. Website is easy to maneuver and find what you want.

I had to purchase a new tire for my motorcycle. The guys at my local store were great. Very helpful. I asked to see the old tire so I could figure out what happened. They saved it so I could look at it.

Good value on the cycle covers. I bought 2 so I could get free shipping. Delivery was a bit slow. Perhaps more distribution locations would help?

​I wanted to reach out and express my sincere gratitude for the incredible service I received.
​I had been searching everywhere for a specific part that was out of stock or completely unavailable on every other website I checked. Honestly, I was starting to lose hope until I found it right here on your platform.
​Not only do you have an unbeatable inventory of hard-to-find parts, but the delivery speed was also exceptional. My order arrived much faster than expected.
​Thank you for being a reliable resource when others couldn't deliver. You have definitely earned a loyal customer!
​Best regards,
Ali

My order, that was listed as "in stock" and had "free 2-day shipping", took 8 days to reach my home.

I ordered an item and it was delivered quickly. It did not fit my needs but it was what I ordered. I returned it to the local cycle gear and was refunded my expense quickly.

I am really happy with these items, I hopew you continue to stock this brand and keep the pricing budget friendly

Very good. Received a pick up call the same day they came in. Staff was good very personable and gave good instruction on how to remove old bars and install new bars

Took advantage of the guys at Cycle Gear Reno as they installed my Cardo units in both of my helmets, changed out my tires, and activated my Yuasa AGM battery.