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From the business
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...
CycleGear Reviews Summary
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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My son purchased this jacket for himself but was unfortunately in an accident. Thankfully he was wearing this jacket in mid-July (we live in Georgia) when his bike went down and he slid across the pavement. Had he not had THIS jacket on, I am 100% certain we would have undergone skin graft surgery. His jacket and riding gloves took the brunt of his road rash. Needless to say when it came time to replace his jacket, this was purchased for a second time!
I got exactly what I ordered, on time and the pick up was easy. I added an extra product while at the store and the team installed it for me immediately and everything works perfectly. I am very happy with my purchase and can't wait to ride and use it!
I love how fast you guys got my delivery to me. And really like the items I bought.
I need to return it and will soon
Of course the salesman told me if it doesn't fit just bring it back,so I will
50 caricatures
The guys took care of me. They got my tire and aftermarket valve stem installed same day my tire came in. Thanks!
Good price for tire compared to others
Big Mike over there at the store is the best helped me and my wife get all lined out with new helmets and a new cardo system.
Cycle Gear delivered as promised. Every part of the process went well. Love their sales! Very happy with the product as well. Took other customers suggestion of putting a shop rag over the wheel stops to avoid the wheel sticking when removing the bike from the stand. Perfect!
I was driving after coming from a motorcycle store that was closed. Saw cycle gear and literally cut 2 lanes over to entrance. The salesperson was very knowledgeable. She helped me find the perfect helmet.
I like it even more than I expected. Perfect size. Love the look. Go Mach 5 if you need the big one. For me, this size is perfect.
I got the jacket and gloves. These things were a GAME CHANGER! If you bike is your daily, I highly recommend the investment. Ride safe!
Went to Cycle Gear looking for a new helmet. Found one I liked but they didn't have my size instock so i ordered it and it was at the store in 3 days
The experience was excellent. Never had any problems with the company for the last 11 years.
Fast shipping. Very satisfied with the transaction and product.
Very helpful staff, no issue placing the order, delivery came in record time.
Easy, simple, fast. Everything that I expected from cycle gear
I only buy on these close out deals! They are what keep me buying all my gear a throw cycle gear!
I live the helmet and CycleGear staff were great resolving the delivery snafu. I just had to spend a lot of phone time trying to figure this out.,
Deirdre at the San Diego store was fantastic at unraveling a shipping snafu and making sure I got the helmet.
Ordered REV'IT Lombard 3 Jeans on 11/29 which were scheduled to be delivered 12/4 or 12/5, and they did not ship until 12/9. I received them on 12/11 and they are what I expected in the right size and in good condition although there were 4 stickers from manufacturing melted into the fabric on the inside of the pants which were a pain to scrape out. Its also weird buying 100-700 dollar items that come in the same packaging as any cheap online purchase.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.