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From the business
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...
CycleGear Reviews Summary
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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Unfortunately the item I ordered was too small for me. Took it back to a local store and my return was accepted with no hassle at all. Just all around great experience and service.
Product arrived very fast and will work great for tinkering on the bike. It's nice to have a stool that I can store the correct tools for the bike in it.
I bought a jacket at cycle gear that was not as warm as I wanted. I returned it and wanted a different one but they didn't have my size. We ordered the new jacket there at the store and then 2 days later it arrived. For perfect, was high quality. Totally happy with my purchase. Would recommend.
Excellent shopping process and superb Customer Service. Thank you...!
👌 excelent todo muy bien como siempre al comprar en esta tienda. La atención y los productos.
Tarda mucho el envío pero es un detalle
I bought a life time battery for my bike and now the store said they will no longer let me use this offer,they replaced the battery and told me that i can not use the life time warranty any longer.WHY DO YOU OFFER A LIFETIME WARRANTY AND SAY YOU NO LONGER WIL ALLOW THIS POLICY,i feel that i no longer want to shop at your store
Good enough that I'll be back soon. The store manager was really nice but I can't remember her name.
Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.
I've never had an issue with an order, customer service, tire installation service, or product from cycle gear.
I ordered 2 things from Cycle gear and they both arrived in short time. Everything was smooth and the price was right.
I get free 2 day shipping but because I live so far out I never actually get my order in 2 days. Other than that I love the helmet I ordered and am very happy with my RPM membership.
Always easy to order from Cycle Gear. Good prices. Delivery is always great. Always earlier than estimated.
I've bought tires and gear from Cycle Gear for years. I always get great service both on line and in the store.
All good on line worked as well as chat installation was challenging but handled well
I don't even consider buying any of my riding gear from anyone other than cycle gear. Very pleased as a customer.
Ordered a windscreen for my honda rebel that was super easy to put on. Great quality, great price, shipping is quick
I didn't know to measure my head to help determine the helmet size.
Compared to other shipments in 2025 this was stretched out. Couldn't buy in store, had to be shipped, Couldn't see first hand and try on to see comfort level.
Easy to use and seems to work well. The website was easy to use and well designed.
I signed up for email and text communications to get the 10% discount you offered only to find AT CHECKOUT that the Klim pants were ineligible for that 10% discount. That's deceptive.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.