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CycleGear

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.

Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.

We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...


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CycleGear Reviews Summary

Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,262
value
14
shipping
8,398
quality
11,696
This company responds to reviews on average within 4 days

Instant Feedback

33,994 reviews

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California
1 review
0 helpful votes
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I did receive my order
May 1, 2026
Updated review

My order, that was listed as "in stock" and had "free 2-day shipping", took 8 days to reach my home.

Date of experience: April 20, 2026
Kimberly E. — CycleGear Rep
44 minutes ago

Ivan
Thank you for sharing your experience with us. We're sorry to hear that we didn’t meet your expectations. Your feedback is incredibly valuable, and we want you to know that we take it seriously. If there’s anything more we can do to make things right, please don’t hesitate to reach out.


The option to skip the RPM cash should be placed earlier...
April 20, 2026
Previous review

The option to skip the RPM cash should be placed earlier in the ordering process

Date of experience: April 9, 2026
1 review
0 helpful votes
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It ended up not working but it was an easy process.
May 1, 2026
Updated review

I ordered an item and it was delivered quickly. It did not fit my needs but it was what I ordered. I returned it to the local cycle gear and was refunded my expense quickly.

Date of experience: April 13, 2026

So far so good, the item I require is ordered and that...
April 19, 2026
Previous review

So far so good, the item I require is ordered and that process was without hassle

Date of experience: April 9, 2026
1 review
0 helpful votes
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I am really happy with these items, I hopew you continue to stock this brand and keep the pricing budget friendly

Date of experience: April 20, 2026

Everything is easily accessed and checkout was quick
April 20, 2026
Previous review

Everything is easily accessed and checkout was quick

Date of experience: April 9, 2026
1 review
0 helpful votes
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Very good. Received a pick up call the same day they came in. Staff was good very personable and gave good instruction on how to remove old bars and install new bars

Date of experience: April 20, 2026
Nevada
1 review
0 helpful votes
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Services you can trust.
April 30, 2026

Took advantage of the guys at Cycle Gear Reno as they installed my Cardo units in both of my helmets, changed out my tires, and activated my Yuasa AGM battery.

Date of experience: April 20, 2026
1 review
0 helpful votes
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Great Customer Service
April 30, 2026

Cycle Gear has proven to have quality products, gear and as well as knowledgeable staff. I was assisted by Deejay which made the process of finding gear simple.

Date of experience: April 20, 2026
1 review
0 helpful votes
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Satisfied customer
April 30, 2026
Updated review

Reasonable price. Got it fast. = happy customer that will continue to choose cycle gear for all things motorcycle

Date of experience: April 20, 2026

Great price and options wish shipping was faster
April 19, 2026
Previous review

Great price and options wish shipping was faster

Date of experience: April 9, 2026
1 review
0 helpful votes
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Smooth sailing
April 30, 2026

Found the product I wanted. Shipped in a timely manner. Had to return due to wrong size. The return process was easy and I had the right size shipped to me. No issues.

Date of experience: April 20, 2026
Ohio
1 review
0 helpful votes
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Motor mount success
April 30, 2026

This front motor mount fit right in and functions perfectly. Shipping took just a few days and customer service at pickup was a breeze and very pleasant.

Date of experience: April 20, 2026
1 review
0 helpful votes
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More Great Service from Cycle Gear
April 30, 2026

Another order placed, shipped and received quick. Thank You CG

Date of experience: April 19, 2026
1 review
0 helpful votes
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Great experience
April 30, 2026

I've shopped with cycle gear for a while; whether it be physically in store or online it's always been an amazing experience and I highly recommend them for your motorcycle and gear needs.

Date of experience: April 19, 2026
1 review
0 helpful votes
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Trust worthy
April 30, 2026
Updated review

Have purchased numerous items from Cycle Gear and each shopping experience has been great. The product is as stated in description and each item is great in quality and performance.

Date of experience: April 19, 2026

Easy to find products that you're looking for
April 18, 2026
Previous review

Easy to find products that you're looking for.

Date of experience: April 8, 2026
Oregon
1 review
0 helpful votes
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Great customer service
April 29, 2026

Always great customer service with Matt at the Portland location.

Date of experience: April 19, 2026
California
1 review
0 helpful votes
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Great Staff
April 29, 2026

Even though my old BMW garage find had twenty year old tires, the counterperson was able to convert the old style tire sizes to new ones and ordered a new set of dunlops that arrived at my house the next day.

Date of experience: April 19, 2026
3 reviews
0 helpful votes
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I had looked for the product for a few months, and asked for an update when it was back in stock. I received the update and purchased the product

Date of experience: April 11, 2026

Super fast and easy
December 10, 2025
Previous review

Super fast and easy. Great prices

Date of experience: November 30, 2025
1 review
0 helpful votes
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👌
April 29, 2026
Updated review

Buena experiencia muy fácil de comprar y buscar piezas

Date of experience: April 19, 2026

Excelente muy fácil de comprar
April 5, 2026
Previous review

Excelente muy fácil de comprar

Date of experience: March 26, 2026
1 review
0 helpful votes
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Michelin Scorcher 31
April 29, 2026

Ordered a rear tire. It's not the first time I've ordered through Cycle Gear. I enjoy how easy it is to order and track your shipment. Delivery was was only 2 days!

Date of experience: April 7, 2026
1 review
0 helpful votes
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Great biots
April 29, 2026

Had originally bought some Alpinestar Tech 7 boots at local store. After wearing around house for a while realized was more than I needed and returned. Bought the Forma Terra Evo Low after more research. Since not available in store to try I bought online and after trying around house felt they were good to try on bike and they have been perfect balance between protection and comfort.

Date of experience: April 18, 2026
Macao
3 reviews
0 helpful votes
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I was 100 miles from the store that carried my vest but found out they had them in Oxnard, Ca. They didn't have my size but ordered it and it came within three days.

Date of experience: April 18, 2026
1 review
0 helpful votes
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I searched across multiple online stores and ended up choosing Cycle Gear (even over the related compabnies) because I have an RPM membership, reward dollars, and returns are easy-ish at the store.

Date of experience: April 18, 2026