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Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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My order, that was listed as "in stock" and had "free 2-day shipping", took 8 days to reach my home.
The option to skip the RPM cash should be placed earlier in the ordering process
I ordered an item and it was delivered quickly. It did not fit my needs but it was what I ordered. I returned it to the local cycle gear and was refunded my expense quickly.
So far so good, the item I require is ordered and that process was without hassle
I am really happy with these items, I hopew you continue to stock this brand and keep the pricing budget friendly
Everything is easily accessed and checkout was quick
Very good. Received a pick up call the same day they came in. Staff was good very personable and gave good instruction on how to remove old bars and install new bars
Took advantage of the guys at Cycle Gear Reno as they installed my Cardo units in both of my helmets, changed out my tires, and activated my Yuasa AGM battery.
Cycle Gear has proven to have quality products, gear and as well as knowledgeable staff. I was assisted by Deejay which made the process of finding gear simple.
Reasonable price. Got it fast. = happy customer that will continue to choose cycle gear for all things motorcycle
Great price and options wish shipping was faster
Found the product I wanted. Shipped in a timely manner. Had to return due to wrong size. The return process was easy and I had the right size shipped to me. No issues.
This front motor mount fit right in and functions perfectly. Shipping took just a few days and customer service at pickup was a breeze and very pleasant.
Another order placed, shipped and received quick. Thank You CG
I've shopped with cycle gear for a while; whether it be physically in store or online it's always been an amazing experience and I highly recommend them for your motorcycle and gear needs.
Have purchased numerous items from Cycle Gear and each shopping experience has been great. The product is as stated in description and each item is great in quality and performance.
Easy to find products that you're looking for.
Always great customer service with Matt at the Portland location.
Even though my old BMW garage find had twenty year old tires, the counterperson was able to convert the old style tire sizes to new ones and ordered a new set of dunlops that arrived at my house the next day.
I had looked for the product for a few months, and asked for an update when it was back in stock. I received the update and purchased the product
Ordered a rear tire. It's not the first time I've ordered through Cycle Gear. I enjoy how easy it is to order and track your shipment. Delivery was was only 2 days!
Had originally bought some Alpinestar Tech 7 boots at local store. After wearing around house for a while realized was more than I needed and returned. Bought the Forma Terra Evo Low after more research. Since not available in store to try I bought online and after trying around house felt they were good to try on bike and they have been perfect balance between protection and comfort.
I was 100 miles from the store that carried my vest but found out they had them in Oxnard, Ca. They didn't have my size but ordered it and it came within three days.
I searched across multiple online stores and ended up choosing Cycle Gear (even over the related compabnies) because I have an RPM membership, reward dollars, and returns are easy-ish at the store.
Answer: Your local dealership will almost inevitably be superior to CycleGear, in every respect. The reason for that is your local dealership will cease to exist if they don't offer their customers the service, support, and products that they are looking for. You might not find it on the shelf right then, but every dealership has the ability to order in what you want and they will price it fairly, because they know that you can go elsewhere. These internet retailers need to be put out of business, by us. All we have to do is shop locally.
Answer: There's nothing legit about the website. They have stores in many different cities around the US, but their customer service is almost as bad in-store, as it is from their corporate call center and internet department.


Ivan
Thank you for sharing your experience with us. We're sorry to hear that we didn’t meet your expectations. Your feedback is incredibly valuable, and we want you to know that we take it seriously. If there’s anything more we can do to make things right, please don’t hesitate to reach out.