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From the business
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...
CycleGear Reviews Summary
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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I decided on a Schubert C5. I went into the store in Sandy UT. Huge store. With a fifteen foot high wall of helmets on display. But help was hard to find and when I finally did they knew less about their product than I did. Ended up ordering online.
Products are great and prices are decent. The staff is very friendly. Minimal staff makes shopping difficult.
I've always been pointed in the right direction and satisfied with all of my purchases. They have a great return policy only I've never returned anything I left the store with. The crew at Allison Park are extremely helpful and go out of their way. I travel a lot and I've always been treated right no matter where.
Wish there were better selection of gear for shorter folks. I'm 5'8 180lbs and can't seem to find any rider jeans with a short inseam and the knee pads high enough to actually be used as knee pads.
Fast and reliable. Friendly staff. Knowledgeable as to proper tubes for tires purchased.
Look for gloves and found a pair I liked so I bought them. Very happy.
All the gloves were there for me to pick from. Great selection
Parker in-store was super helpful getting me all set up to go on a 3,500 mile trip as a passenger biker end of summer. Walked me through all the gear, all the questions and set me up with the best deals for the best rates. 5 stars!
Purchased vest from cycle gear got shipped fast and got delivered in great condition with goodies.
As a woman it's been very difficult to find a jacket to fit that's a nice style and long enough in the torso for this baby giraffe of a woman. Shipping to the cycle gear store was easy and picking up was quick and honestly very ideal!
I order a quad lock ring beer opener mag for my IPhone 16 pro max phone case. It is a 10-10. Love this thing. Use it a lot.
Completely satisfied with the online shopping experience as well as the delivery service and timing.
Staff was very helpful and friendly. Received my order on time and even got a military discount at time of purchase. I will definitely be coming back to shop here.
Every person in the store I have worked with has been great to work with and knowledgeable.
Ordered from store on Saturday, Memorial Day weekend. Item arrived Thurs
They contacted me promptly to let me know the helmet I was interested in purchasing was in stock and was set aside for me.
Processing time took longer than usual, about 4 business days. This met expectation based on the web disclaimer but used to Revzilla processing and shipping next day. Also the packaging used contained what looked like insulation dust which spilled out on the ground upon opening.
Associate at the store place the order for me told me I needed these two to do what I asked him did not look at it. Just let him place it and pay them, but both were the same side. Both were left and I needed a left and the right side. I need help please
Thank you for bringing this to our attention, Allan. We sincerely apologize for the oversight and want to make this right--please reach out so we can assist you in getting the correct parts without delay. Your satisfaction is important to us, and we appreciate the opportunity to improve your experience going forward.
We're sorry to hear you're experiencing an issue. If you need further assistance, please don't hesitate to reach out to us:
📧 Email: cs@cycle gear.com
📞 Call: 1-800-292-5343.
We're here to help!
Ordered a new Dunlop tire and I had it in 3 days and No Shipping charges. 👍🏼
Purchased the visor with shade for my Arai helmet. Think it will work well with how I ride.
Online is strait forward and fast. In store is the same with friendly staff.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi David, thank you for sharing your experience and your patience during your visit. We’re sorry our team’s support didn’t meet your expectations, and we appreciate your feedback as it helps us improve. Hopefully your new Schubert C5 works great, and we’re here to assist whenever you need.