CrutchfieldReviews 1,614

I liked how the Crutchfield supplies (emailed) instructions were easy to follow and included how everything supplied was to be connected, taking the guess work out. I installed a Sony AX5000 receiver using a Metra 95-6511 Dash Kit, PAC RP4-CH11 Wiring Interface, Metra 40-EU10 Antenna Adapter, and a Metra AX-USB-MINIB USB Port Cable, which were all recommended for installation. Instructions were straight forward and easy to follow. There were no instructions for installing the AX-USB_Minib USP Port Cable so I had to find a YouTube video to watch. Turns out it gets installed from the mini USB coming out of the old UConnect module under the Heater/AC controls. I had to update the firmware on the receiver, install Android Audio app on my phone and everything worked.

I was searching for a particular vinyl player for my son in law. Amazon only had the item available for January, other sites did not have same model I needed. One review on another site highly recommended Crutchfield after a bad experience elsewhere.
I went on your site and easily found the item I needed. I had a couple of questions, started to call for an associate, found the answers right in front of me. I registered and ordered in record time. The order was promised for a Thursday delivery but arrived 2 days early. Absolutely best online company service ever. There are a lot of huge companies out there who have horrible websites, hard to navigate, take forever to get order done. Thank you for great service. The item is a Christmas gift so will send update after the holidays.
This is the recipients second player, same brand, upgrading to bluetooth, but nothing fancy. I am sure he will be very happy.

Of course, everyone won't get quite this quick service, but I was very surprised with mine. I did my research on TV's and found the one I wanted. I searched the internet and many different sites for a good price. I have been a Crutchfield customer in the past, so I looked at their site and they matched the lowest price I could find. I placed my order late in the afternoon (around 3:30PM EST) and they said it would ship that day. I got a confirmation later that evening with a tracking number. I was shocked that it actually arrived the next day mid-afternoon! And shipping is free with Crutchfield. I have used their support several times in the past and they are responsive, knowledgeable and courteous. I am alos impressed that this place is VERY FREQUENTLY at or below lowest price. I highly recommend you put Crutchfield on your list of places to always check!

I recently purchased an integrated amplifier from your company. Your associate Rusty helped me through the whole process asking me the right questions so that I would make the right choice. He explained about the warranty and even took care of my request for double boxing. My amplifier arrived sooner than expected.
It was a pleasure talking to Rusty and doing business with your company. I know where to go for my next piece of equipment. Rusty for Employee of the year!

I rarely review my shopping experience, since when you read a review you never know whether you are reading an honest opinion or something that has been written to boost a websites ratings. After looking for quite some time to find speakers that would fit in my 2016 F-150; I found what I was looking for and placed my order. The Infinity speakers were exactly what I was looking for and were very competitively priced. The instruction sheets, wiring harnesses, and the panel tools that I ordered will make sure that the installation will be an easy one. Even with the shipping slowdowns caused by the current pandemic, my speakers arrived within four days and in perfect condition. I have used Crutchfield for a number of years for all of my car audio needs, and have always had a very enjoyable shopping experience with them. Thank you again Crutchfield for a job well done!

I have used Crutchfield for many years to purchase car audio products. They ship quickly, provide all necessary installation instructions and provide free installation gear for most applications. I have installed car audio for the better part of 30 years so I never had the need to contact tech support. My most recent project is a used car for my daughter who starts driving soon. The 20 year old car needed a complete makeover. New head unit, speakers, backup camera etc. Great customer service, fast shipping and value for the money. Thank you Crutchfield!