CPAP.comReviews 1,469

I had Daryl C as my representative on the phone yesterday because I had a problem placing my order. He was helpful, polite, & efficient. He also saved me a lot of money.

Great experience. Everything was easy and done quickly. I needed help with subscription and prescription.

My order was on hold because my doctor could not be reached, I contacted customer service via the website and they were ve4y friendly and helpful with my problem. I am hoping to get the issue resolved quickly. I will update with the result. Daryl was very professional and kind.

Great assistance and I greatly appreciate you. He informed me before making a decision that a prescription was required for certain items. Something I didn't know. He did recommend a few things. Thank you Daryl.

I was having issues with completing my order online so I connected with a chat representative by the name of Daryl. In no time at all he was able to get me connected with an agent to assist me with completing my transaction. What really got me was that he offered to stay in the chat with me until I was actually connected with someone. This is the type of customer service that will keep me coming back regardless of the price!

I had received masks that were too large & didn't fit properly. Daryl authorized credit for opened mask and allowed me to return other masks for credit. Very satisfied with the customer service and highly recommend this company. I've been using them for years. Thanks Daryl

Daryl was very helpful and knowledgeable. All should be this way thank you very much. Have a good day.

I've NEVER had the pleasure of working with a company, online or brick, with such OUTSTANDING CUSTOMER SERVICE. Whether over the phone, email, or chatting online, the staff is courteous and knowledgeable. Top shelf company - HIGHEST MARKS!

Daryl with CPAP.com was very helpful. Much more than the people at their competitors. I have used CPAP for supplies for years.

Daryl responded to my chat question, was helpful, friendly, and linked to what I needed. I suspect he is good looking too, his typing seemed handsome. Give him a raise.

I had an urgent order that needed to go through today, and everyone, especially Daryl was so helpful and thorough. They made sure the order was shipped despite some issues on our end with getting a prescription. Great work Daryl! Thank you so much.

Worst customer service I had experienced from Freda. Aggressive and rude attitude during phone call. Brandy and Daryl were extremely helpful though. I suggest you do quality phone call reviews of your agents, and you'd be surprised how terrible Freda handles the calls. She sounded impatient and combative.

The person in the chat was very helpful. They answer all my questions and gave me the right links. Further stuff that I was complaining about, they couldn't help simply because is the manufacturer fault. Yet, they did give me fair feedback.

I needed assistance with an order and chatted with Daryl on their online chat system. Not only did he quickly cancel the subscription for what I didn't want to get anymore, he noticed that what I did order to replace it was incorrect and helped me quickly edit my new order to get what it was that I did need. Thanks for providing some of the best customer service I've had in ages.