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1800CPAP.COMReviews 1,566

4.4

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From the business

We are a Direct-to-Consumer CPAP store that offers cost effective options for purchasing your CPAP machines, CPAP masks, and CPAP supplies shipped direct to you. We cut out the "middle man" and pass these great CPAP discounts and savings on to you. We offer a wide selection of the newest ResMed, Respironics, and Fisher & Paykel CPAP products on the market; all backed by manufacturer warranty.


1800cpap.com
Maineville, Ohio, United States
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1800CPAP.COM Reviews Summary

1800CPAP.COM has a rating of 4.4 stars from 1,566 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 1800CPAP.COM most frequently mention customer service, fast delivery and timely manner. 1800CPAP.COM ranks 1st among CPAP sites.

service
48
value
45
shipping
47
returns
12
quality
69
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Ohio
1 review
0 helpful votes
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Surpassed My expectations
February 9, 2026

I had never dealt with CPAP before. Recently a family member over seas needed to order one and I received his sleep study report and recommendations. I contacted 1800CPAP on the phone first and and then also went in the store. Both Staff members I talked to were super helpful in explaining products and how to process international orders. I listened to their advices and was able to order everything online. Came in a well packaged box very quickly and I was able to send overseas with someone traveling. They haven't received yet but equipment is very user friendly. Thank you for your great service and support.

Date of experience: December 19, 2025
GB
1 review
0 helpful votes
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Lifesaving!
February 3, 2026

My previous mask ( cloth nasal) is no longer available in the UK. The ones provided in our NHS are not suitable for me so it was a huge relief to find them on your site

Date of experience: January 24, 2026
Illinois
1 review
0 helpful votes
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Ordering basic cpap supplies
February 3, 2026

Easy to find the products. Great price. Good communication through the delivery. Product delivered in good order good quality product.

Date of experience: January 12, 2026
Oklahoma
1 review
0 helpful votes
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Not best in rest
February 3, 2026

Ordered the best in rest chin strap. Looks really good but found it does not hold its tension long. Had to retighten every night and was close to running out of adjustment. For the cost of this product I should get a much longer use from it.

Date of experience: January 23, 2026
Virginia
2 reviews
0 helpful votes
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Good prices
February 2, 2026

I liked the shopping experience and price. Disappointed in how long it took just to ship it. Also the item was supposed to be OEM but was just in a plastic bag not original packaging. Told it was actual OEM. It appears to be but didn't like the the situation.

Date of experience: January 23, 2026
California
1 review
0 helpful votes
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Great Service!
February 2, 2026

I have been a customer for the last few years. I've never been disappointed. Very fast delivery. Always have what I need in stock.

Date of experience: January 23, 2026
New York
1 review
0 helpful votes
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Super fresh shipping and prices
February 2, 2026

I went on eBay and found exactly what I was looking for which is not easy to find. But I found it and was a little nervous if it would fit or not but the description the seller gave was so good and it just snapped right into place and I'm so pleased. I just wish she had more.

Date of experience: January 23, 2026
Kentucky
1 review
0 helpful votes
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Wrong item/No response to email
February 1, 2026

I ordered the correct humidifier chamber for my set up, but got one that does not have a connector for the hose to my SoClean. They have not responded. It has been over a week.

Date of experience: January 22, 2026
Illinois
1 review
0 helpful votes
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Wrong cushion
January 31, 2026

Sales people should ask for the model/type of machine to make sure the item requested is correct, I spoke to a person ordered what I thought was correct but its not and can't return it because I opened the bag and there isn't a way to tell until I tried to put cushion to the head piece, I'm stuck with a $54 cushion that is useless to me! Again I spoke to a person and ordered.

Date of experience: January 21, 2026
Pennsylvania
1 review
0 helpful votes
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Very smooth transaction. Quick ship
January 31, 2026

Ordered new headgear to replace Nuance Pro. Worked out pretty well. Unit was exactly as described. Had 3 diff size pillows to try out.

Date of experience: January 21, 2026
GB
1 review
0 helpful votes
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Overly expensive and arrived late
January 31, 2026

Overpriced for what it is, and the "International Priority" shipping I paid extra for took 6 days instead of the promised 1–2. Definitely not worth the extra money.

Date of experience: January 21, 2026
Kentucky
1 review
0 helpful votes
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Quick Delivery
January 30, 2026

1800CPAP delivers quickly and you get what you expected. The items are exactly as described and are quality.

Date of experience: January 20, 2026
Illinois
1 review
0 helpful votes
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30 mask guarantee rip off
January 30, 2026

The 30 day mask guarantee is not well identified when going to order period the only reason why we ordered a mask is because we thought we were buying one that was part of the thirty day mask guarantee program

Date of experience: January 5, 2026
Sweden
1 review
0 helpful votes
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Never ordered because it said my insurance didnt pay anything they was suppose to get back to me in few days after talking with insurance and they never bothered getting back to me
My insurance by the way paid 80% of it with another company who called me back next day

Date of experience: January 20, 2026
Canada
1 review
0 helpful votes
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Correct Item
January 30, 2026

The medium sized nose piece is no longer available in Canada as far as I can tell. It came quickly by FedEx and is the correct item that I need for my equipment. The fit is excellent.

Date of experience: January 20, 2026
South Dakota
1 review
0 helpful votes
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Great company; fast shipping
January 30, 2026

I have used them for many years to replace masks, filters, hoses, etc. I have never been disappointed. They sell quality, name-brand supplies and they ship quickly.

Date of experience: January 20, 2026
Florida
1 review
0 helpful votes
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Excellent
January 30, 2026

I'm very satisfaced with the service and I 'm in love with my cpap machine. If I need to use this service again on the future I won't hesitate.

Date of experience: January 20, 2026
Virginia
1 review
0 helpful votes
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Easy ordering
January 30, 2026

Item received as requested, on time and cheaper then available elsewhere. There is nothing else to say but the system insists on one hundred key strokes, so here I am, typing away

Date of experience: January 20, 2026
New Zealand
1 review
0 helpful votes
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Great service, excellent price
September 22, 2025

Saved close to NZD$1000 in my purchase compared to a local reseller.
Great service and support and fast, secure shipping

Date of experience: July 13, 2025
California
1 review
0 helpful votes
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Always easy and the most cost effective.
September 22, 2025

Products are shipped always right away and I was notified of when it should arrive. All products are in perfect condition when received.

Date of experience: September 12, 2025