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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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I purchased this "ottoman" cover for my chaise lounge. My chaise doesn't have arms so I was seeking a cover that provide protection when the back was down. I selected Cover Max as the fabric and elastic at bottom for a tie down. This cover is well well made and easy to put on and take off. The turn around time was quicker than I expected and I received the cover before the stated delivery date.
Excellent straight forward process for customers ordering. Designers are detail oriented. After reviewing your photo of the furniture that you submit, they will request additional dimensions to make it just right.
Waiting to receive the covers before giving any opinion
Quick and easy ordering. And delivery was fast. I got exactly what I measured, and it fit perfectly.
Excellent quality fast delivery exactly what I wanted
The item arrived a week earlier than expected and the quality of material and workmanship is excellent.
It was a great experience and having the website with a feature to enter your table size in to get the proper fit was wonderfu.
Excellent tarp and great service and communication. Tarp was made very well and fit perfect. Shipped quickly. Highly recommend Covers and All.
We are so glad to have this cover in order to save the sun-damaged "permanent" cover below it. Wish we'd bought your cover 8 years ago when we installed our hot tub. It fits great and looks great and came quickly. All exactly as advertised.
Great value for custom fit cushion covers and pillows. The hardest part for me was deciding on consistent measurements for each cushion.
I will say all is well so far... I will reserve comments till I receive the cover and it fits great...
I will say all is well so far... I will reserve comments till I receive the cover and it fits great...
The custom cover was a perfect fit, and shipping was quite fast considering the cover was made and shipped from India.
Easy to order, no problem with sizing, great material
1st time using and site was user friendly and easy. That hasn't happened in quite some time.
1st time using and site was user friendly and easy. That hasn't happened in quite some time.
Dealing with Coversforall was a very pleasant experience. Every step of the way they ensured that my measurements were correct and that the end product was satisfactory to me
The covers from this company are not water proof! It's also confirmed on their FAQs part of their website. They caused £1,000 worth of damage to my outdoor furniture, when confront, they just said they do not guarantee that the covers are water proof. What an earth is the point of their covers?
We are now looking at a legal route with Covers and All. I would avoid this company. They warranty doesn't mean anything, as they don't cover damage via rain etc. They also don't cover their stitching or anything like that. Just useless promises on a cover which isn't water proof.
My measurements were incorrect and they caught it and guided me through the correction They did a great job and it is well made and looks like it will last a long time the price was right and I got to pick the color. Very satisfied.
Good no problems. I wanted a custom cover.
The drop was too long, and the fit is lumpy. I would not order again... Jim.
Easy to order and the price is right... Jim.
What i received was not what i ordered, length and width were transposed. Very disappointed.
I have another order for chair covers, hope this arrives as ordered.
Hello Thomas. We are sorry to note that your custom cover did not turn out as anticipated.
Each cover is handcrafted by meticulously following the measurements and instructions you provide. In the unlikely event that we make a mistake, we are firmly committed to making it right.
Per your conversation with our support team, we understand that you were looking for a Chaise Lounge Cover but the order was placed for a regular custom cover with different measurements. We see that you have already placed a new order with the correct measurements.
Please accept our apologies if our support did not meet your expectations. Though we make great efforts to deliver high quality products and superior customer service, we understand that there is room for improvement. Your feedback is important to us; we have reviewed the phone conversation and are sharing your feedback with our support team. If you face any such issues in the future, please do not hesitate to request a call back from a supervisor.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Charlie. We are sorry to note that your experience with us has left you disappointed. We take this opportunity to offer our humble inputs on each concern you have expressed in the hope that it alleviates some of your dissatisfaction.
Your order was placed on 8 May with Free Shipping for delivery by 27 May. Due to unanticipated issues in production your order was shipped 4 days late and delivered on 1 June - just over 3 weeks.
Our website offers the following information on waterproofing:
https://www.coversandall.co.uk/faq
>> All our covers are water resistant
>> To make them as waterproof as possible we apply a special hot seam sealing tape, which is applied on the seams of the covers, this prevents the water to seep through the seam holes, which are made during the stitching process, this makes the covers almost water proof
>> However there is no 100% guarantee that the covers will be completly water proof
Despite there being no liability from our side, from the very first response we have been offering a replacement cover which we would have made with double seam sealing. This was met with the unfortunate demand of £1000 compensation. It is your privilege to seek or retain legal counsel. We would like to respectfully remind you of this clause in the Terms Of Use of our website:
Limitation of Liability:
Limitation of liability, under for a breach of a party's representations and warranties under these TOS or in connection with your indemnity obligations under these TOS, in no event will the liability of DPB LLC exceed the value of the products ordered or serviced rendered. Value of the products or services are limited to the stated value on the DPB LLC or charged to the customer.
We have already processed a full refund on your order considering your immense dissatisfaction. We regret that you do not find this to be reasonable assistance.