Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Covers & All USA

Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
See all photos
How would you rate Covers & All USA?
grey stargrey stargrey stargrey stargrey star

Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,079
shipping
342
quality
21,524
This company responds to reviews on average within 0 days

Instant Feedback

51,450 reviews

We monitor reviews for authenticity

Missouri
1 review
0 helpful votes
Follow Robert T.
Unfollow Robert T.
Share Review
Report Review

Happy Customer
August 21, 2021

Product looks good and fit like a glove will see how it hold up enjoy the shade

Date of experience: August 21, 2021
Florida
1 review
0 helpful votes
Follow Lisa N.
Unfollow Lisa N.
Share Review
Report Review

Great company -Great products
August 21, 2021

Easy ordering-prompt shipping. Super products! The covers fit perfectly and the grey color is a nice change.

Date of experience: August 21, 2021
District of Columbia
1 review
0 helpful votes
Follow Dale J.
Unfollow Dale J.
Share Review
Report Review

Easy
August 21, 2021
Updated review

Easy and fast. Communication was great. My product was delivered ahead of schedule.

Date of experience: August 21, 2021

Great checkout experience
August 11, 2021
Previous review

Great checkout experience.

Date of experience: August 11, 2021
Indiana
1 review
0 helpful votes
Follow Kirk U.
Unfollow Kirk U.
Share Review
Report Review

Fine enough
August 24, 2021

First cover arrived with a cut in the fabric, and was replaced at no charge. However, it was very weird that I was asked to prove the cover was in fact this companies. I've never had a online company ask me to do that before, but it all worked out in the end so I won't complain I suppose.

Date of experience: August 20, 2021
Banner B. Covers & All USA Rep
over a year old

Hello Kirk. Thank you for the rating and feedback.

Please accept our apologies for the tear in your cover. We are firmly committed to replacing any product that has a defect or that has been fabricated incorrectly.

To establish the error, we request pictures or a video clearly showing the issue(s) with the product. A picture of the taffeta label is required as documentation for our internal audit processes. We regret any inconvenience this caused; however, we believe this is still more convenient than returning the product and waiting for it to reach us.

Thank you very much for your cooperation and understanding. We are glad the replacement cover is to your satisfaction. If there is anything else we can help with, please feel welcome to write back.

Illinois
1 review
0 helpful votes
Follow Dee-Ann R.
Unfollow Dee-Ann R.
Share Review
Report Review

Very happy with our cover
August 20, 2021

All went well and they really communicate with you. You will always be informed as to what is happening.

Date of experience: August 20, 2021
Oklahoma
1 review
0 helpful votes
Follow Leslie Z.
Unfollow Leslie Z.
Share Review
Report Review

Fantastic!
August 20, 2021

These covers are fantastic- even better than the originals that came with the furniture. They came within a week of me ordering too!

Date of experience: August 20, 2021
Arizona
1 review
0 helpful votes
Follow null V.
Unfollow null V.
Share Review
Report Review

Great quality, perfect fit and fast delivery!
August 20, 2021
Updated review

Good experience, hEasy to order, great quality and fit is exactly as they indicated on the order. My patio furniture looks brand new again, thank you! Owever, it was confusing to figure out if length is the depth.

Date of experience: August 20, 2021

Good experience, however, it was confusing to figure...
August 3, 2021
Previous review

Good experience, however, it was confusing to figure out if length is the depth.

Date of experience: August 3, 2021
Pennsylvania
2 reviews
0 helpful votes
Follow Denis X.
Unfollow Denis X.
Share Review
Report Review

Great shopping experience
August 20, 2021
Updated review

So far this has been a good experience. There was a delay for some unknown reason on getting a quote for a custom shaped cover but Breyden, in your chat service rectified it quickly.

Date of experience: August 20, 2021

So far this has been a good experience
August 9, 2021
Previous review

So far this has been a good experience. There was a delay for some unknown reason on getting a quote os a custom shaped cover but Breyden, in your chat service rectified it quickly.

Date of experience: August 9, 2021
Ohio
1 review
0 helpful votes
Follow Paul P.
Unfollow Paul P.
Share Review
Report Review

Swing bed
August 20, 2021
Updated review

Easy calculation but i will wait to receive swing cover and see if it fits well and is the right size. Blessings

Date of experience: August 20, 2021

Easy calculation but i will wait to receive swing cover...
August 6, 2021
Previous review

Easy calculation but i will wait to receive swing cover and see if it fits well and is the right size. Blessings

Date of experience: August 5, 2021
Delaware
1 review
0 helpful votes
Follow null M.
Unfollow null M.
Share Review
Report Review

Bench Cover
August 20, 2021
Updated review

Site is easy to use; cover fits perfectly, highly recommend

Date of experience: August 20, 2021

Easy to use
August 9, 2021
Previous review

Easy to use

Date of experience: August 9, 2021
North Carolina
1 review
0 helpful votes
Follow null Y.
Unfollow null Y.
Share Review
Report Review

Buyer Beware!
August 20, 2021

The customer service was terrible, they blame me and all I wanted was an exchange I didn't want no refund. They told me to use soap and water for the off white color and to deal with it

Date of experience: August 20, 2021
Illinois
1 review
0 helpful votes
Follow Kimberly O.
Unfollow Kimberly O.
Share Review
Report Review

Baja Chimney Cover
August 20, 2021
Updated review

Wonderful! Perfect fit! Durable material! Would definitely order again!

Date of experience: August 20, 2021

Great so far!
August 9, 2021
Previous review

Great so far!

Date of experience: August 9, 2021
Pennsylvania
1 review
0 helpful votes
Follow David G.
Unfollow David G.
Share Review
Report Review

Great product
August 20, 2021
Updated review

Covers&all makes a great product. I highly recommend them if you are looking for a high quality outdoor cover.

Date of experience: August 20, 2021

Covers&all makes a great product
May 15, 2021
Previous review

Covers&all makes a great product. I highly recommend them if you are looking for a high quality outdoor cover.

Date of experience: May 15, 2021
Indiana
1 review
0 helpful votes
Follow Joseph S.
Unfollow Joseph S.
Share Review
Report Review

Cover is too heavy for regular, daily ise. Is heavy plastics tarp material. Did not want this. Needed lightweight cover.

Date of experience: August 20, 2021
Banner B. Covers & All USA Rep
over a year old

Hello Joseph. Thank you for being a returning Coversandall customer.

We offer a range of fabrics and have tried to make the product pages as informative as possible. The material selected for your cover is COVER MAX which is described as 1000 Denier, PVC Coated Polyester (High Durability, Tear & Abrasion Resistant, Medium Weight, FEELS LIKE VINYL). We also have COVER FAB - available for selection on the product page - which is lightweight and feels more like fabric. On your previous order you had selected COVER FAB.

May we suggest that you get our Free Swatch Kit which will help you make an informed choice on your next order? There is no cost associated with ordering this kit:

https://www.coversandall.com/swatch-kit.html

If you have additional comments or questions, please feel welcome to write to us at [email protected].

Georgia
1 review
0 helpful votes
Follow Shannon S.
Unfollow Shannon S.
Share Review
Report Review

Just what and needed!
August 20, 2021

The customer service team was very friendly when I called and even stayed on the phone with me while I took a few more measurements to ensure they were able to properly design my covers.

Date of experience: August 20, 2021
California
1 review
0 helpful votes
Follow Mark S.
Unfollow Mark S.
Share Review
Report Review

Great product, custom fit
August 20, 2021
Updated review

It's amazing that there's a company out there that builds custom fit patio covers. It's hard to find durable patio covers that will fit well. Great pricing too compared to other products out there.

Date of experience: August 20, 2021

It's amazing that there's a company out there that...
August 8, 2021
Previous review

It's amazing that there's a company out there that builds custom fit patio covers. It's hard to find durable patio covers that will fit well. Great pricing too compared to other products out there.

Date of experience: August 8, 2021
India
1 review
0 helpful votes
Follow None S.
Unfollow None S.
Share Review
Report Review

Excellent Service
August 20, 2021

I have never seen this type of customization in the cover. You have awesome customer service.

Date of experience: August 19, 2021
Illinois
1 review
0 helpful votes
Follow Ken Q.
Unfollow Ken Q.
Share Review
Report Review

Boat Seat Covers
August 20, 2021

Very reasonable price, great product and prompt delivery.

Date of experience: August 19, 2021
California
1 review
0 helpful votes
Follow Treasa G.
Unfollow Treasa G.
Share Review
Report Review

Fire pit cover
August 20, 2021

Very good. Site was easy to navigate. Quick delivery.

Date of experience: August 19, 2021
Wisconsin
1 review
0 helpful votes
Follow Guest S.
Unfollow Guest S.
Share Review
Report Review

Love
August 19, 2021

>Will fo business again. Beautiful
>………………………,…………………….

Date of experience: August 19, 2021