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From the business
Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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I have never seen this type of customization in the cover. You have awesome customer service.
Very good. Site was easy to navigate. Quick delivery.
Called to find out if they would be arriving later and the man was very rude
My first experience with this company but when I reached out for help with my order I spoke with an associate named Cyrus who was very knowledgeable and helpful
My first experience with this company but when I reached out for help with my order I spoke with an associate named Cyrus who was very knowledgeable and helpful
Easy to use, great prices, helpful information through the site
Easy to use, great prices, helpful information through the site
Website easy to use, with helpful advice and ordering tips.
Website easy to use, with helpful advice and ordering tips.
Overall purchase was great, would highly recommend them for all covers going forward!
A little confusing, but once I understood the order was thru Amazon, it was fine. Originally tried to pay with PayPal. Thank you.
Hello Lora. Thank you for ordering with Coversandall and reviewing your buying experience.
We apologize for any difficulties you faced while completing your order. At this time, we accept the following methods of payment:
1. Major credit cards (Visa, Mastercard, American Express and Discover)
2. Amazon Pay
3. PayPal
4. PayPal Credit
5. Purchase Order (for approved businesses)
We are successfully receiving orders paid for using PayPal. In such cases it is best to contact PayPal to determine why the transaction did not go through. If you see an error message, you can take a screenshot of it and share it with us so that we can have our technical team investigate.
If you did not see an error message, the problem may have been a temporary issue. Typically, using a different browser or clearing your browser's cache & cookies resolves the problem. If your system has not been rebooted in a while, it helps to restart it before trying again.
Thank you for your perseverance despite the issue. If you need further assistance, please do not hesitate to reach us via our 24x7 phone or chat helpline.
A little confusing, but once I understood the order was thru Amazon, it was fine. Originally tried to pay with PayPal. Thank you.
First time ordering. Skeptical at first not knowing how it would look. But it looks fabulous. I bought cushion covers for my out door patio couch. I am super happy with the material and the look. Makes my furniture look new again.
The turn around time was fantastic. The workman ship is superior and the material is of he highest quality. Would recommend your company to anyone.
We received our cover very quickly, it is very high quality and the measurements were perfect. The order process was very well organized and professional.
Easy order... covers were as described. Little more than an Amazon cover replacement but worth it.
Great stuff and very professional service. Will continue to do business with Covers and all.
I was so worried that the measurements were going to be off when it came. But it fit perfectly!
Fairly quick and easy on how to measure and order.
Easy to use interface and great reference dimensional outlines for the custom cushion shapes.
Easy to use interface and great reference dimensional outlines for the custom cushion shapes.
Talked to a rep and was extremely helpful. She tried to help me with an odd shaped piece of furniture for my deck.
Talked to a rep and was extremely helpful.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Maureen. Please accept our sincere apologies if you found our associate to be discourteous. This feedback will certainly be shared with our support team.
With complaints, a ticket needs to be raised through your Coversandall account. As an alternative, you can write to our escalations team at [email protected] which we note is what our associate suggested.
Our packing notes indicate that the snap hooks were included in the package. Nevertheless, we are happy to send you another set. Could you please write to us at the aforementioned email address attaching a picture of the shipping box? We ask for this as it may help us file a claim with the shipping carrier. If you have discarded the box you can still write to us and let us know; we will issue a replacement once we hear from you.