Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Fast and easy. This the second cover that I have ordered from Covers and All. And each time they have more than delivered.
Hey Troy! We're pleased to know that you found our website user-friendly and had a positive ordering experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Fast and easy to order a custom size cover. I was delighted to find a place where I could order a cover that really fits my furniture at a reasonable price. Thank you!
Hey Norris! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
I ordered a cover for our church's soundboard with our logo on the front. The board is curved and just a standard rectangle, and the engineers creating the cover reached out several times with photos and different dimensions that I never even considered. They made sure I was 100% happy with the design and dimensions before building it. Once it went to manufacturing, it was no time until it was done annd shipped to me. The price was great too!
Hey Andrew! Thank you for sharing your experience! We're so glad our team could work closely with you to ensure the perfect fit. Attention to detail is our priority, and it's great to hear you appreciated the extra care in the design process. We're thrilled you’re happy with the final product, the turnaround time, and the price! If you ever need anything else, we're here to help!
This product is heavy duty. The ordering was simple. The custom Text was simple, the selection of tie downs was simple. I would rate this a 10/10.
Hey John! Thank you for your fantastic review! We're so glad you found the ordering process simple and that you're happy with the heavy-duty quality. If you have any questions or need assistance, please don't hesitate to reach out to us. We're here to help and want to make sure everything goes smoothly for you.
My 2nd order from Covers & All. These employees are professional and will ask you to remeasure if they think they need a more custom fit!
Hey Barb! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The site makes it easy to order a custom cover of any kind! I'll be back.
Hey Helen! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The measuring instructions were very easy to use. And it was simple to order all my covers. The whole experience was simple and fast!
Amazing product fits like a glove, received earlier than promised... Great experience!
Thank you, Kevin, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
My custom made fire pit cover was very well priced.
It appears to be very well made and should last for some time. Already tested in the wind and rain and preformed perfectly. Very happy with my purchase! Arrived sooner than expected!
Thank you, David, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product & service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
My initial request was for an egg chair. This resulted in a lot of back and forth. The team was patient and we eventually landed on the right measurements. During this process I ordered another customer cover that was less complex. The product is of excellent quality. This was well worth the wait.
Thank you, Daniel, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Arrived quickly even though custom-made in India. Seems to be exactly as described. Website transaction process was well designed for ordering custom-sized cover with various zipper and tie options.
Thank you, David, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product & service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Excellent experience. Very good product. Would buy again.
Hey Laurence! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Thanks guys, durable waterproof material and a nice color. This cover looks great and will definitely prolong the life of my grill island.
Thank you, Daneil, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
I don't know if it's intentional or not but I pockets on the that are upside down
Hey Timothy! Thank you for reaching out! The upside-down feature you’re noticing is actually the air vents included in the cover, not pockets. These vents are designed to allow proper airflow, reducing condensation and preventing mold or mildew buildup. We appreciate your feedback and hope this clarifies your concern. If you have any further questions, please don’t hesitate to reach out!
The order process was extremely easy with updates as the cover was being made and then shipped.
Hey Danny! We're pleased to know that you had a positive experience with us. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Bought this to use as weather protection on a patio. I already have a heavier custom surround and was worried the addition would be too thin. It is perfect at 20mil as we want to be able to roll it up sometimes. Any heavier and that would have been harder with the weight. It did come folded and I worry about the creases but even in 27° weather they are dropping out and we will warm it with a heat gun soon to stretch and shrink it.
Hey Lesley! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I have purchased two covers now, and I expect I will be purchasing more. Most covers only last a year. I purchased a cover for a log splitter and after more than a year it is not faded and looks to be going for many more.
Hey Satisfied! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
It came a lot faster than I thought it would. It's holding up in the rain!
Hey Louise! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Great measuring directions. The back and forth was very helpful and provided me with great fitting cushion covers.
Hey Sherry! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Ordered an odd item that needed custom design and build. Great correspondence and the up charge was reasonable. Product arrived and was exactly as expected.
Thank you, John, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products & services If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Answer: Hi Jody, Thank you for showing interest in our products. The order will be subject to GST without any extra duty, and the final price will be displayed on the shopping cart page. You can use our phone and chat feature 24x7 to connect with our customer service representatives. We look forward to gratify you with your order.
Answer: Hello Alan, we sincerely apologize for the inconvenience caused. Unfortunately, we are unable to identify which product you are referring to based on the information provided. If you are experiencing an issue with the installation, we kindly request you to please email us the complete details at [email protected] along with your order number so we can assist you more effectively.
Answer: Thank you for your interest in our custom swimming pool covers! We specialize in crafting high-quality, made-to-measure covers tailored specifically to your pool's unique shape and dimensions. Whether you're looking for a standard rectangular design or a custom contour for an irregular or freeform pool, we offer durable materials that are weather-resistant, UV-protected, and built to last. You can easily enter your measurements on our website, and if you have specific design requirements or features like drain panels, tie-downs, or grommets, just let us know in the comments section during the order process. Our team reviews every order carefully, and we're happy to reach out if anything needs clarification. If you'd like assistance with choosing the best material or features for your setup, we'd be glad to help. Simply share your pool's details or a reference image, and we can guide you through the options.
Answer: We are sorry to inform you that, as, we offer custom size products, we do not accept returns. Covers&All guarantees that products do not contain manufacturing defects and, if the product fails, breaks, or has ink issue due to a manufacturing defect, we will either replace the product or issue you a credit equal to the value of the failed product. Covers&All reserves the right to investigate the claim and determine whether or not our guarantee covers the failed product. For claim email on [email protected] with some pictures of the product showing defect with description and the team will get back to you with the best possible outcome that could be offered. If there are any errors on our part after the art work has been approved, Covers and All will send a replacement Cover with priority shipping at no charge to the customer. We also offer a refund for the total amount. Clients must follow these steps in order to get a refund or reproduced Cover. All returns must be reported within 7 days of the delivery. Refunds will be issued within 7 days if the online ticket is approved and will be processed and credited back to the original form of payment. If refund is claimed after 60 days of receiving payments it will be in the form of store credit.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Melanie! Thank you for contacting us. We request you to send your query in detail along with the product name & SKU code, and send it to our team at [email protected]. Our team will help you for the same. You can also contact our support team which is available 24*7 via call or chat.


Hey Kenny! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!