Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Covers & All USA

Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
See all photos
How would you rate Covers & All USA?
grey stargrey stargrey stargrey stargrey star

Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,056
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

Instant Feedback

51,451 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
Follow Brent R.
Unfollow Brent R.
Share Review
Report Review

Boat-Captain's seat covering
August 1, 2022

Easy to order. Fits as promised. High quality material.

Date of experience: August 1, 2022
Oregon
1 review
0 helpful votes
Follow Daria X.
Unfollow Daria X.
Share Review
Report Review

Perfect custom cushion covers!
August 1, 2022

Exactly what I was looking for to replace footstool/ hassock cushion covers, delivered on time as promised. High quality, attractive, expertly made and beautifully designed with stylish edging. Comfortable washable fabric, perfectly sized for my needs. Excellent customer service and quality. Covers & All has you covered!

Date of experience: August 1, 2022
North Carolina
1 review
0 helpful votes
Follow Jonathan A.
Unfollow Jonathan A.
Share Review
Report Review

Great Quality
August 1, 2022

Excellent quality product! Great for shading the area we needed.

Date of experience: August 1, 2022
Illinois
2 reviews
0 helpful votes
Follow Bryan Y.
Unfollow Bryan Y.
Share Review
Report Review

Outstanding
August 31, 2022

From start to finish, the service I received was fantastic. Great follow up

Date of experience: August 1, 2022
Veeni M. — Covers & All USA Rep
over a year old

Hi Bryan, We are glad that you are happy with the order you have placed with us. Each Product is handcrafted by meticulously following the measurements and instructions you provide. The measurements entered on the order are listed in your order confirmation email. If you face any issue with the order, you can take an image of the covers showing the issue and share it with us at [email protected]. So that our team can check and help you with the best possible resolution.

North Carolina
1 review
0 helpful votes
Follow Marty E.
Unfollow Marty E.
Share Review
Report Review

Horrible Experience!
August 31, 2022
Updated review

Entering discount code was a frustration, and i had to REPEATEDLY email company explaining my order!

You need to STRESS the different sizes on first (order form) page. I luckily caught the 3" difference issue!

Complete nightmare that took over a month

Date of experience: August 1, 2022

Entering discount code was a frustration, but all other...
June 17, 2022
Previous review

Entering discount code was a frustration, but all other ok.
ONLY would add that you need to STRESS the different sizes on first (order form) page. I luckily caught the 3" difference issue!

Date of experience: June 17, 2022
Arizona
1 review
0 helpful votes
Follow Donald J.
Unfollow Donald J.
Share Review
Report Review

Patio furniture covers
August 1, 2022

Wonderful product and has done the job to protect our furniture against the extreme condidions in Phoenix.

Date of experience: August 1, 2022
Colorado
1 review
0 helpful votes
Follow Guest Q.
Unfollow Guest Q.
Share Review
Report Review

Chair covers
August 1, 2022

Great covers, easy to order. I think I picked the wrong style as my chairs do not have arms, but they work great anyway.

Date of experience: August 1, 2022
Washington
2 reviews
0 helpful votes
Follow Pamela K.
Unfollow Pamela K.
Share Review
Report Review

Great
August 1, 2022

Very happy with the quality of the item. I was contacted to verify the dimensions of the item and I appreciate thr thoroughness of the design team

Date of experience: August 1, 2022
Illinois
1 review
0 helpful votes
Follow Jennifer T.
Unfollow Jennifer T.
Share Review
Report Review

Size matters
August 1, 2022

This is the second order I have placed with Covers and All in the last year. I was extremely pleased with our winter furniture cover and ordered a lighter duty cover for our wood dining table that has an opening for an umbrella. Unfortunately, the cover arrived much too large for the table and chairs and hangs down loosely on all sides. Since it is a custom size cover, I am stuck with it.

Date of experience: August 1, 2022
North Dakota
1 review
0 helpful votes
Follow DIANE C.
Unfollow DIANE C.
Share Review
Report Review

Satisfied
August 1, 2022

It was easy to measure and order. My cover arrived in a very short time and fit perfectly! Would not hesitate to order again.

Date of experience: August 1, 2022
Florida
1 review
0 helpful votes
Follow Hao E.
Unfollow Hao E.
Share Review
Report Review

Very satisfied
August 1, 2022

Very glad with the purchase. Excellent product and value.

Date of experience: August 1, 2022
New York
1 review
0 helpful votes
Follow Erica V.
Unfollow Erica V.
Share Review
Report Review

Amazing cover!
August 1, 2022

I received my covers & all L shaped custom couch cover and absolutely love it. The website requests very specific measurements to make sure the personalized cover is perfectly fit. When my answers did not align with what they thought it should be, they reached back out to me and highlighted on an picture where I should be measuring. This was extremely helpful in making sure I measured the right spot. The cover fits perfectly and was a fraction of the cost it would have been if I bought from the designer furniture store.

Date of experience: August 1, 2022
Alabama
1 review
0 helpful votes
Follow Tex T.
Unfollow Tex T.
Share Review
Report Review

I got exactly what I ordered.
August 1, 2022

I got exactly what I ordered, and it works. However, I gave the manufacturer too much latitude in my dimensions, Consequently the final product is not as form-fitting as I wanted. That's my fault, but when they say a couple of inches don't add any more room in your custom dimensions.

Date of experience: August 1, 2022
Virginia
1 review
0 helpful votes
Follow Jude I.
Unfollow Jude I.
Share Review
Report Review

Not waterproof
August 1, 2022

Last cover I bought was almost totally waterproof. This new one looks the same but my grill was totally wet after a rains storm.

Date of experience: August 1, 2022
Oregon
1 review
0 helpful votes
Follow Cynthia Q.
Unfollow Cynthia Q.
Share Review
Report Review

Perfect order
August 1, 2022

Easy ordering process. Covers are sturdy and attractive.

Date of experience: August 1, 2022
Texas
1 review
0 helpful votes
Follow Katherine Q.
Unfollow Katherine Q.
Share Review
Report Review

Great Design Department
August 1, 2022

I had a particular design for a firewood rack storage cover and design department worked with the information I supplied until they created the exact design I needed for my project. Fast production and shipping time too.

Date of experience: August 1, 2022
California
1 review
0 helpful votes
Follow Casey P.
Unfollow Casey P.
Share Review
Report Review

Great Products
August 1, 2022

Ordering is super easy. Got nervous with the custom measurements but they reached out to double check a few things. Products came out perfect and fit perfect too!

Date of experience: August 1, 2022
Arizona
2 reviews
0 helpful votes
Follow Lou N.
Unfollow Lou N.
Share Review
Report Review

Very Good Experience
August 1, 2022

This seller took the time to make sure all my measurements were correct before shipping my cover. When it was received it fitted perfectly. Very satisfied with this seller.

Date of experience: August 1, 2022
Georgia
1 review
0 helpful votes
Follow Everett I.
Unfollow Everett I.
Share Review
Report Review

Excellent
August 1, 2022

I enjoyed the experience and product so much that I immediately ordered a second custom cover after receiving my first order. The design team almost overwhelmed with the amount of detail they requested throughout the process. This truly impressed me as it assured me they were completely committed to getting the product right. The entire process from initial order, design phase and delivery was fast.

Date of experience: August 1, 2022
Minnesota
1 review
0 helpful votes
Follow BARBARA E.
Unfollow BARBARA E.
Share Review
Report Review

Love them
August 1, 2022

Great service and on time. Would recommend them to others.

Date of experience: August 1, 2022