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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,056
shipping
342
quality
21,526
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Georgia
2 reviews
0 helpful votes
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Good product for the price. My only issue was with FedEx delivery. I ordered on June 28 and finally received the product end of July.

Date of experience: August 1, 2022
Michigan
1 review
0 helpful votes
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Patio furniture cover purchase
August 1, 2022

Positive experience overall. Table and chair cover is a little bit big, but works.

Date of experience: August 1, 2022
Kentucky
1 review
0 helpful votes
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This is an excellent product that was custom-made to some very challenging specifications. It turned out great and looks fantastic at my house. The cover itself is a much higher quality than what I was expecting.

Date of experience: August 1, 2022
California
1 review
0 helpful votes
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Easy but scary
August 1, 2022

Really liked the play by play detail in what was asked of me to submit for my outdoor bbq. The process seemed great.
My fear came true, even though I factored a little extra room on each measurement. The cover for the custom island with a built in sink doesn't fit over the faucet so looks goofy but essentially does the job. I realize we can't return it but I wish that would fit like my other cover.

Date of experience: August 1, 2022
Louisiana
1 review
0 helpful votes
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Blaine Degruise
August 31, 2022

They were not beneficial at all. They were too long and deep to cover my items. I felt my money was wasted and very displeased with the product.

Date of experience: August 1, 2022
Veeni M. Covers & All USA Rep
over a year old

Hi Blaine, We are sorry to note your disappointment with the product received. Upon checking the order details, we have manufactured the product same as per the provided and confirmed dimensions of your order with the standard leeway same as mentioned on the website. Unfortunately, we are unbale to find any fabrication error from our side. If you have any concerns, please feel free to contact our customer support team via call or chat. They will be more than happy to assist you with the same.

California
1 review
0 helpful votes
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Love the covers
August 1, 2022

After purchasing generic covers and having them go bad every year and not wanting to spend the extra money to have custom covers made, I finally bit the bullet and had the covers made and I love them! They are durable and fit perfectly. The team of people communicated with me back-and-forth several times to ensure the order was exactly correct.

Date of experience: August 1, 2022
California
1 review
0 helpful votes
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Awesome!
August 1, 2022

This was a lot easier than I thought it would be. It was a great experience and the covers came out perfect! My only request would be more fabrics to choose from.

Date of experience: August 1, 2022
Arizona
1 review
0 helpful votes
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Fits great!
August 1, 2022

Really pleased with how nicely the cover fits. Great job!

Date of experience: August 1, 2022
Arizona
1 review
0 helpful votes
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Patio Furniture Covers
August 1, 2022

We live in Arizona where our patio furniture is exposed to dirt, dust and monsoon storms. We are very happy with our patio furniture covers. They fit our furniture perfectly, they will stand up to the weather and we are pleased with the quality. We were surprised to learn that they were made and shipped from India though we did receive them in a timely manner.

Date of experience: August 1, 2022
New York
1 review
0 helpful votes
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Nice cover!
August 1, 2022

This cover seems very heavy for durability, nicer than any other I've had!

Date of experience: August 1, 2022
South Carolina
1 review
0 helpful votes
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Porch swing cover
August 1, 2022

Excellent customer service and product. Cover works perfectly on my swing and protects it well.

Date of experience: August 1, 2022
Kentucky
1 review
0 helpful votes
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They nailed it!
August 1, 2022

I didn't like the fact that all of the communication was by email. However, they got everything right… Even with a unique configuration. And… They caught my own mistakes on the measurements.The covers are extraordinarily easy to get on and off. And they are a lifesaver for my white cushions! Highly recommend them and they're prices are very reasonable.

Date of experience: August 1, 2022
Nevada
1 review
0 helpful votes
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Thumbs up!
August 1, 2022

Awesome product! Quick delivery! Fun and easy to order a custom design! Will return for more 'coverage'!

Date of experience: August 1, 2022
New Mexico
1 review
0 helpful votes
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Quick!
August 1, 2022

Just as I ordered, good quality, and got the cushion covers quickly.

Date of experience: August 1, 2022
Colorado
1 review
0 helpful votes
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Great experience
August 1, 2022

Product came faster than expected (especially considering it was shipped from India), and looks great so far!

Date of experience: August 1, 2022
South Carolina
1 review
0 helpful votes
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Wrong Color
August 31, 2022

My order was the wrong color (I ordered light sand, pretty sure I received the charcoal), but didn't feel like bothering with a return so whatever. Quality seems fine so far.

Date of experience: August 1, 2022
Veeni M. Covers & All USA Rep
over a year old

Hi, We are glad that you are happy with the order you have placed with us. Each Product is handcrafted by meticulously following the measurements and instructions you provide. The measurements entered on the order are listed in your order confirmation email.

In addition, while our team follows a stringent benchmark for quality, at times such errors go unnoticed due to anthropogenic reasons; If you face any issue with the order, you can take an image of the covers showing the issue and share it with us at [email protected]. So that our team can check and help you with the best possible resolution.

Massachusetts
1 review
0 helpful votes
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I had some difficulty getting the correct measurements for my furniture and they were so helpful. End product is high quality and fits perfectly!

Date of experience: August 1, 2022
New York
1 review
0 helpful votes
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Mostly Great
August 1, 2022

I'm the cover looks great and arrived quickly. Two small disappointments: the logo is printed on a separate square which is stitched to the cover rather than printed directly, and the lettering is a little off center. It is slightly different in that way than the file I sent (I double checked).

Otherwise though, I'm very happy. Fits well, will be keeping it and proudly displaying it. Thank you

Date of experience: August 1, 2022
Indiana
1 review
0 helpful votes
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So Nice!
August 1, 2022

I ordered covers for two rocking chairs that sit in direct sunlight and will likely remain out side during the Chicago harsh winter. The material quality and craftsmanship, excellent…great fit. They will work to make sure measurements are correct. Wish I had other items to cover.

Date of experience: August 1, 2022
New Jersey
1 review
0 helpful votes
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Great product
August 1, 2022

Very good experience. Love the product. Will purchase more.

Date of experience: August 1, 2022