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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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One of my $400 shades arrived damaged. After a chat with a customer rep, I was given the incorrect email address to send photos. Once I chatted again with another customer rep, they gave me the correct email address. While they said they would replace it, I haven't heard anything else. The two shades I ordered also arrived with different finishes on the metal. I would not order from them again, and I wish I could just get my money back.
The cushion and cover are great. They fit properly and look good.
I sent my measurements in for our L shaped outdoor sectional and got a great cover for it. Its lightweight and fits perfectly
The only small issue is that because its so light it doesnt tent at all and the rain collects on the seat of the couch. I just shake it off-no big deal at all
Mine was a custom order and they made it so easy! And it arrived exactly when they said it would.
The process was pretty drawn out but ended up getting what I wanted but probably wouldn't get another cover from them!
Hi Lauren, We are sorry to note your disappointment in regrading the order processing. Upon checking the order details, the diagonal measurements has not been provided correctly. Due to that our team needs to contact you to confirm the dimensions. As we can see that we have processed the order and sent you the working drawing within the time line. Also, our team has taken the follow up on the same. However there was a little delay in response from your side at the very first instance. As we are in a custom business, we at Covers&All always try our best to customize the product same as per customer's requirements. Which might take certain reconfirmations; however as your feedback is important to us, we have passed the same to the concerned team to make the customer experience better. We are glad to know that you like the product. If you have any concerns, you can always contact our customer support team via call or chat. We look forward to serving you again with your next purchase.
I ordered a custom sized bar height table cover for a BBQ table that I had built myself. The cover arrived within the time that was established. The cover seems to be made from really good quality material. No leaks so far after two months. The sizing was spot on. It looks great while covered. My only complain is that the material is so close in size to the table that it's difficult to put the cover on by myself. I have to slide it down and little on one side, then walk to the other and slide it down a little, and so on until it's all the way down. And the process is the same for removing the cover. But it does protect very well and looks super sharp.
Covers are tight. I presented actual size, as per instructions, covers and all SOP is to add material for clearance.
We have a huge outdoor sectional set with 16 cushions but the off white canvas covers they came with really took a beating over time. Also, they are 8 different sizes (and not all square/rectangle). Using Covers & All we were able to customize every single one and got a perfect fit- even for the odd shaped ones. The material is also super easy to clean (it even holds up to ash debris from Tiki torches).
I ordered custom cushion covers. My patio furniture cushions are a little off, not the typical shapes and sizes. They worked with me in a follow up call for a good 30 minutes to make sure all the measurements and shapes were correct. Got my product and love it all. Way better than the original covers were.
This is my second order with Covers and All. I ordered custom cushion covers the first time and they turned out beautifully! So I ordered a custom sized couch cover to protect those cushions from all the trees in my yard. It fits great! I was very impressed that I received a computer rendering of my measurements before it was made. Thank you for such excellent work!
Such a well-made product at an exceptional price! I was pleasantly surprised.
Received item fast and quality is great! I like the fact you can personalize your cover!
Thought it was an odd shape, but the size fit well.
I found the ordering process difficult due, in part, to rather heavy accent of persons with whom I spoke. In addition, their website ordering engine was also difficult. It did not allow for changes in images as changes were made. I ended up paying for one extra piece ($32) due to their not understanding my order. With all that said, the products I received seem to be of good quality & done correctly. I will likely order again from them. They were courteous & helpful.
Hi, We are sorry to note your disappointment in regards to the order processing and apologize that you were facing a difficulty understanding the language. Though we have worked hard to make the order process simple to follow and tried our best to provide the efficient service to every customer, we do acknowledge that there is always a scope for improvement. As your feedback is important to us, we have passed the same to the concerned team to make the customer experience better. We are glad to know that you received the custom product same as per your requirements and like the quality. We look forward to delighting you again with your next order!
Thank you! Amazing service! Fast, reliable and they are pretty goods covers
The Covers and All team reach out to me multiple times to make sure they had all the correct measurements for my cover. The end result fits like a glove!
I sent my order in after making measurements to my outdoor couch and entering them into the browser to generate the cover size. However, I incorrectly measured a handful of measurements, and upon review of the drawing, Covers & All contacted me with a drawing that was marked up with where they saw inconsistencies in my measurements. I was very appreciative of this, as many companies would simply build the product to the original measurements forcing me to return, wait for the correct size, etc.
The shipping time for a custom cover was very fast. And the cover itself is exactly what we were looking for. It is easy to install and remove and does a very good job at keeping all moisture off of my couch cushions.
Their attention to detail on shipping was TERRIBLE. The covers eventually made it here, and they are fine though.
Hi Jeff, We are sorry for the inconvenience caused to you and we sincerely apologize that our service does not meet your expectations. Upon checking the order details, the order has been delivered on time same as per your selected shipping method at the time of placing an order. As per your concern regarding the weight and value, we have checked the same with the concern team and it seems like the document that you were referring to the customs bill is Airport Label. On which so many packages of the shipping and its total weight has been mentioned. The tracking number assigned for your order shows the reference number of your order as well as the weight of the actual package.
We at Covers&All always try our best to provide the efficient service and clear information to every customer, however we do acknowledge that there is always a scope for improvement. We will surely consider your feedback and pass the same to the concerned team to make the customer experience better. Furthermore, we are glad to know that you are happy with the received product.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Emily, We are sorry to note your disappointment with the product received and we sincerely apologize that our service does not meet your expectations. As part of our commitment to providing world-class products, we perform a Quality Check on all products before they are shipped to ensure that they do not contain any defects and try our best to provide the secure packaging that the product does not get affected in transit. This is very unfortunate that you have faced an issue. Upon checking the order details, we can see that you are already in touch with our team and they have provided the best possible resolution on the same. Also as your feedback is important to us, we have passed the same to the concerned team to make the customer experience better.