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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,068
shipping
342
quality
21,524
This company responds to reviews on average within 0 days

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51,451 reviews

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New York
1 review
0 helpful votes
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Great tarp!
August 4, 2022

Used for outdoor pergola. Worked great, no issues with wind or rain.

Date of experience: August 4, 2022
Florida
2 reviews
0 helpful votes
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Outdoor table cover
August 4, 2022

Excellent! Perfect fit and quality cover! Variety of products and materials. Custom size option.

Date of experience: August 4, 2022
California
1 review
0 helpful votes
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Great Company
August 4, 2022

I had ordered twice and both times I was happy with the covers. Ordering another soon for my smoker

Date of experience: August 4, 2022
New Jersey
2 reviews
0 helpful votes
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Excellent Quality
August 4, 2022

Easy to order custom cover the size I needed along with excellent product quality and service

Date of experience: August 3, 2022
Massachusetts
1 review
0 helpful votes
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Two purchases for two very different products. Both were put together perfectly and the quality of the protective covers are outstanding. Great pricing too! Highly recommend Covers and All for anyone's protective cover needs.

Date of experience: August 3, 2022
California
1 review
1 helpful vote
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Poor Quality, Beware of Seams
September 2, 2022

It should have been mentioned in the order process it would have a seam, I have a 18'x24' shade sail in my backyard with no seams, but yet this small triangle has a seam. I have a million and half dollar house here and ur product looks terrible with seam. I will be trashing it and definitely won't recommend your product to many of my friends who come visit. Let alone your company's response to my original inquiry went ignored several times. You obviously don't care about your customers…

Date of experience: August 3, 2022
Veeni M. Covers & All USA Rep
over a year old

Hi Jim, We are sorry to note your disappointment with the product received and we sincerely apologize that our service does not meet your expectations. As per your selected order dimensions, we have a certain roll size limit of material. Though we have tried our best to provide clear and best possible information on the website or with the order process, we do acknowledge that there is always a scope for improvement. However as you have shared your feedback with us, we have passed the same to the concerned team. They will contact you soon to provide the best possible resolution on the same.

Texas
1 review
0 helpful votes
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Outdoor cushion cover
August 3, 2022

The custom outdoor cushion cover turned out great and fit perfectly!

Date of experience: August 3, 2022
Florida
1 review
0 helpful votes
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Very thorough
August 3, 2022

We submitted our measurement but they asked for more measurements and pictures of furniture. This resulted in perfectly fitting covers for our furniture! Very happy with this product and this company!

Date of experience: August 3, 2022
Arizona
1 review
0 helpful votes
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Easy pricess
August 3, 2022

Process was very easy to use. Designers helped all the way.

Date of experience: August 2, 2022
Nevada
1 review
0 helpful votes
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Secondary purchase.
August 3, 2022

This was a second purchase for an additional skylight cover. Reordering with measurements was simple. Received in reasonable time.

Date of experience: August 2, 2022
California
1 review
0 helpful votes
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Appreciate assistance
August 3, 2022

Very helpful and informative. Appreciate feedback and help when changes were made.

Date of experience: August 2, 2022
California
2 reviews
0 helpful votes
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Measurement issue
August 3, 2022

The covers I ordered for the square and rectangular seat cushions fit perfectly. The ones I ordered for the pillows were too small. I made them work because it wasn't worth the time to send them back but they do not look as good as they should or fill the space like they should since they were too small. I used the instructions on how to measure and still had an issue with the pillows.

Date of experience: August 2, 2022
Washington
1 review
0 helpful votes
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Great product
August 2, 2022

Excellent service and quality and define really quickly too.

Date of experience: August 2, 2022
Texas
1 review
0 helpful votes
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Great product value.
August 2, 2022

The product arrived timely. Easy to work with. Good quality.

Date of experience: August 2, 2022
Washington
1 review
0 helpful votes
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Great product
August 2, 2022

A little on the heavy side but seems like it will last forever.

Date of experience: August 2, 2022
California
1 review
0 helpful votes
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Covers are great!
August 2, 2022

I followed the directions on how to measure my furniture for the covers I needed. They are the perfect size & very durable!

Date of experience: August 2, 2022
Michigan
1 review
0 helpful votes
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Covers & All created a custom cover for my businesses mobile espresso machine and it fits great, looks great and is exactly what I needed to protect my machine from the elements when it's not in use.

Date of experience: August 2, 2022
New York
1 review
0 helpful votes
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Website is great and prices very reasonable. The fit of the covers for my outdoor sofas were a bit on the snug side and material a little too heavy for frequent use. Throwing the covers over sofas quickly for rain and bad weather is not really doable bc they require some work to fit over the cushions. I wish they had a little more give or perhaps I ordered the wrong sizes. But overall very good quality and I'll be confident using them come winter.

Date of experience: August 2, 2022
California
1 review
0 helpful votes
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Great service!
August 2, 2022

I found Covers & All through a google search. Within two days after placing our order, we received an email with 3D renderings of all the covers we ordered, with their dimensions. The company wanted approval on each before proceeding. They were very quick to respond with questions I had (24 hours) and they were very thorough in the process to ensure we were getting the exact covers we wanted, the sizing was correct and the visual 3D rendering was to our liking. I was very happy with their service and the turn around time. The quality of the covers is great, everything fits our furniture well and we are so happy that we found Covers & All in our random online search!

Date of experience: August 2, 2022
Rhode Island
1 review
0 helpful votes
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This is the second time I have ordered from Covers and All and everything went well again and I am happy with the sizing and quality.

Date of experience: August 2, 2022