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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,056
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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Nevada
1 review
0 helpful votes
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Great service
February 21, 2025

I had problems navigating the website, but the online service was great

Date of experience: February 11, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey James! Thank you for your feedback! We’re sorry to hear that you had trouble navigating the website, but we’re glad our online service was helpful. We appreciate your support and will continue working to improve your experience. If there is a specific issue you encountered, please let us know. We always strive to provide efficient service to every customer, and we welcome any suggestions for improvement. If you need any further assistance, please don’t hesitate to reach out!

California
1 review
0 helpful votes
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Custom made BBQ cover
February 21, 2025

The cover was made well and has a great fit. Ordering was easy and the turnaround time was fast.

Date of experience: February 10, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Jose! Thank you for your feedback! We're delighted to hear that you're happy with the fit and quality of the cover, as well as the smooth ordering process and quick turnaround time. Your satisfaction means a lot to us, and we truly appreciate your support. If you ever have any questions or need assistance, please don’t hesitate to reach out—we’re always happy to help!

California
1 review
0 helpful votes
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Great Quality!
February 21, 2025
Updated review

The cover is too long at the bottom, but it should do the job well. Very well-made and rugged. Thanks!

Date of experience: February 5, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Steve! We’re delighted to hear that you’re pleased with the quality and durability of your cover! While we understand that the length may be slightly longer than expected, we hope it serves its purpose well. Thank you for your support, and if you ever need any adjustments or assistance in the future, we’re happy to help!


Good pre-sales support!
November 1, 2024
Previous review

Good pre-sales support!

Date of experience: October 22, 2024
Florida
1 review
0 helpful votes
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Great product!
February 20, 2025

They sent drawings and confirmed the fit. Received it quickly. It's a high quality cover. Excellent service!

Date of experience: February 10, 2025
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Joe, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product & service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Florida
2 reviews
0 helpful votes
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Great custom size cushion cover
February 20, 2025

Very happy with these custom made covers. Especially love the option of zipper on two sides to make putting them on easier. I opted for the economy material to see how well I liked them, and they are very well made. I would not hesitate to order the "name brand" fabric next time. These were a lifesaver because my cushions were not a standard size and I was unable to find anyone that sold the cheap premade ones in the sizes I needed. These were much better quality also, they have zippers and not elastics to put them on with and they fit the entire cushion so that you can flip them. I could have done a better job measuring for the back cushions but they still look great. I will be interested to see how this material holds up in the Florida heat over time. They are under a covered porch but it still gets some sun and rain. I can tell that this material sheds water nicely. The only downside was that there was a limited color selection for the economy material.

Date of experience: February 10, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Danielle! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Washington
1 review
2 helpful votes
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Awesome Experience
February 20, 2025

The website made it easy to verify custom measurements and the quality of the product is fantastic. Product arrived quickly and fit perfectly. I will absolutely order from you again.

Date of experience: February 10, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Kathleen! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

North Carolina
1 review
0 helpful votes
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Great product
February 20, 2025

Website was easy to navigate and very informative. I really like that the cover was made to my measurements.

Date of experience: February 10, 2025
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Zee, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Florida
1 review
0 helpful votes
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Great quality and custom covers
February 20, 2025

The custom covers fit exactly to specifications and the material is a great all weather quality.

Date of experience: February 10, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Aidan! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
2 reviews
0 helpful votes
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Excellent Experience
February 20, 2025

From start to finish, ordering from Covers & All was a great experience! The ordering process was simple and I love the fact they reached out to confirm everything before beginning production of my cover. When we received it, the cover was much higher quality than we expected and fits perfectly. If you're on the fence about ordering from Covers & All, DO IT! You won't be disappointed!

Date of experience: February 10, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Tina! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Louisiana
1 review
0 helpful votes
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Excellent service
February 20, 2025

Problems placing the order on my end but your assistant helped me with my problem. Thank you.

Date of experience: February 23, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hi Kernis, Thank you for sharing your experience with us! We’re so glad to hear that our assistant was able to help resolve the issue you encountered while placing your order.

If you ever have any other questions or need further assistance, please don’t hesitate to reach out. We’re always here to help!

Thanks again for your kind words, and we appreciate your business.

California
1 review
0 helpful votes
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Great quality
February 20, 2025

This is my second time ordering from covers and all. I had custom covers made for my patio furniture a few years ago. And now I ordered a grill cover and I am very satisfied with my purchase again.

Date of experience: February 10, 2025
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Laci, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Minnesota
1 review
0 helpful votes
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Custom Media Cart
February 20, 2025

The ability to fully customize a cover for our organization's media cart was great. We do believe that the pockets may have been sewn on upside down but all in all not a huge issue. Ordering was easy and delivery was prompt!

Date of experience: February 10, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hi Joenah, We’re so glad to hear that the customization process was easy and that your order arrived promptly.

Regarding the pockets, we wanted to clarify that they are intentionally designed to be sewn in the way you described. The "upside-down" positioning is actually for better functionality, as the pockets are air vents. This design allows for improved ventilation and helps prevent water from seeping in, ensuring better protection for your products.

We appreciate your understanding and are grateful for your thoughtful input. If you have any further questions or need assistance, please don’t hesitate to reach out.

Florida
1 review
0 helpful votes
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Exceelent experiece all around.
February 20, 2025

Make sure the field measurements are the actual size. Covers & All will deduct an appropriate number of inches to include the mounting hardware.

Date of experience: February 10, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey RC! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
0 helpful votes
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Great stylish covers!
February 20, 2025

Our patio furniture covers fit beautifully! They also look stylish.

Date of experience: February 10, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Jessica! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Georgia
1 review
0 helpful votes
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Good
February 20, 2025

It went well thank you very much they are now in place and look good

Date of experience: February 10, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Hoke! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
0 helpful votes
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Just Perfect
February 20, 2025

Ordering was easy, price was great, and end product awesome

Date of experience: February 10, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Bobbi! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Virginia
1 review
0 helpful votes
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Thorough
February 20, 2025

Several checks to ensure dimensions will support a good fit. Durable material, quick turn around.

Date of experience: February 10, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Geoffrey! We appreciate your thoughtful review! Ensuring a perfect fit and providing durable, high-quality products is our priority, so we're delighted to hear you had a positive experience. We're also glad you found our turnaround time quick! If you ever need assistance or another custom order, we’d be happy to help.

Nevada
1 review
0 helpful votes
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Perfect
February 20, 2025

The cover came to our cabin and sat in rain and snow for 3 weeks when we could not get there. But it was so carefully and thoughtfully wrapped that it was in perfect condition when I opened it. It fit perfectly on our storage box and I am very impressed with the quality and the workmanship. I will be ordering a couple more. Thank you again

COV*******774

Date of experience: February 9, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Beverly! We truly appreciate your kind words and are delighted to hear that your cover arrived in perfect condition despite the weather. It’s great to know that it fits perfectly and that you are impressed with the quality and workmanship! Regarding your question about the pocket on the end, that is actually an air vent designed to promote airflow and prevent moisture buildup under the cover. This helps with ventilation and extends the life of both the cover and the item it’s protecting. We’re glad to hear you plan on ordering more, and we look forward to assisting you again soon!

Virginia
1 review
0 helpful votes
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Easy peasy
February 20, 2025

Easy to order online! Walks you though the steps to get just what you need.

Date of experience: February 23, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Donya! We're pleased to know that you found our website user-friendly and had a positive ordering experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

New Jersey
1 review
0 helpful votes
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Great shop!
February 19, 2025

Very happy with product and service. Delivery was sooner than expected.

Date of experience: February 9, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Jackie! We’re delighted to hear that you’re happy with both our product and service! It’s always great to exceed expectations, and we’re thrilled that your delivery arrived sooner than expected. We truly appreciate your support and look forward to serving you again!