On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
The measure guide was very helpful and easy for the buyer to get the right cover.
I ordered 3 panels with eyes so they could be hung outside to cover our screened in porch. The large panel did have eyes but, the two smaller panels did not come with eyes.
Custom cover including a zipper front. Communications were good and great follow-trough.asy to oder!
Excellent. I have ordered several covers from Covers & All and all have been perfect. It's easy to order and very prompt with delivery. A great service.
Great customer service. I will use their d]services again.
Very intuitive website with helpful measuring guide. Absolutely impressed with the customer service. If they had not asked questions and requested more information, I wouldn't have had a cover that fit. Received the cover earlier than expected and it is of excellent quality! Thank you!
Easy to navigate the web site and to create a custom cover. The cover is really well made and fits perfectly
Overall is good quality except for the interior unraveling of threads coming undone from the rest of the fabric structure along the edges where the sewing of the zipper was done. In my opinion it is important to keep the fraying contained to a minimum in order to achieve a durable, professional finish. These cushions covers were ordered with the highest quality for durability but with so much fraying I doubt it would last after a couple of washes.
A fabulous cover and it fits like a glove over my fire pit!
Very easy to order. You all did a fabulous job but was exactly what I ordered and fits great the dimensions were spot on. Thank you very much.
Excellent experience all around. The covers arrived on time, as expected, quality second to none. Would recommend highly for any recovering project.
I custom ordered an outdoor furniture cover and it came so quickly and is amazing quality (writing this from snowy Minnesota)!
Well-designed website. Easy order process. Spa cover arrived on time. Precise fit. Quality materials. No need to shop anywhere else.
Our clear vinyl cover protects our breezeway from snow while still allowing us to see out and marvel at the birds, the garden and all the strangers that walk by. Thanks!
Easy to deal with! Quick delivery and communication was excellent. I'm
I have ordered several covers now because since the first one I ordered they have been right within the specs and also very durable. Still looking good through the past 3 winters.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Jennifer, we are sorry to note your disappointment with the product received. Upon checking the order details, we have manufactured the product same as per the order details. As we can see that the grommets option has been selected on one of the panels only. Furthermore, upon the order placement, an immediate confirmation is sent to the customer's registered email address which consists of all the order details to recheck. If customer has any changes, then they can contact us via call or chat within 2 hours of the order placement. If you have any other concerns, please feel free to contact us at [email protected]