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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,070
shipping
342
quality
21,524
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Colorado
1 review
0 helpful votes
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Perfect Covers
January 15, 2023

I was looking for a specific type of cover for my patio furniture seats. I wasn't able to find anything that fit the bill online or on Amazon. These are PERFECT!

Date of experience: January 15, 2023
California
1 review
0 helpful votes
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Great custom order
January 15, 2023

The whole ordering process was effortless. The final product is immaculate. Perfect fit, exactly as we pictured.

Date of experience: January 15, 2023
Pennsylvania
1 review
0 helpful votes
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Checkout was confusing and slow would not complete the order
Then it finally did I thought i was doing something wrong

Date of experience: January 15, 2023
New Jersey
1 review
0 helpful votes
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Couldn't be Happier!
January 15, 2023

Our new custom chaise lounge are perfect! Thank you so much!

Date of experience: January 15, 2023
Pennsylvania
1 review
0 helpful votes
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Awesome product
January 15, 2023

Easy website to order from. They double check your dimensions and send you drawings. If you correct, they send a corrected drawing for you to double check. Awesome to work with!

Date of experience: January 15, 2023
Minnesota
1 review
0 helpful votes
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Weak fabric
January 15, 2023

Nick Gilberd was most helpful at helping me place my order. We wished/expected the fabric to be more durable. We put our Christmas tree in a shed in our small backyard. To get it there over the snow, we pulled it on a plastic toboggan. It was a bit bigger & a small part dragged for a very short time. And in that short time we got 2 small holes.

Date of experience: January 15, 2023
Oregon
2 reviews
0 helpful votes
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GH tarp
January 15, 2023

So pleased such a thing was available and to my exact measurements. Got here before I needed it and in great shape.

Date of experience: January 15, 2023
Rhode Island
1 review
0 helpful votes
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My experience with covers and all has been wonderful each time I have ordered from them. I have needed custom covers for outdoor furniture and each time the cover arrives fast and fits perfectly. I have spoken with their customer service after adding an extra add on by mistake and they were able to fix it easily and without any delay in production. I would recommend them to everyone for all your cover needs. 10/10

Date of experience: January 15, 2023
California
1 review
0 helpful votes
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Medical Equipment Covers
January 15, 2023

Last year I purchased a log rack cover and am impressed with the quality.

I deliver larger types of medical equipment and decided that your covers would protect the equipment in the back of my truck.

I used your custom sizing and purchased three covers. They are great.

Brandon - Associated Partners in Healthcare

Date of experience: January 14, 2023
New York
1 review
0 helpful votes
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Another Satisfied Customer
January 15, 2023

Very easy to navigate your site…buying experience was a pleasure…very pleased with the product quality and design

Date of experience: January 14, 2023
Florida
1 review
0 helpful votes
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1st Time Ordering
January 14, 2023

GREAT ALL AROUND EXPERIENCE! From website, ordering, customer service, AND product quality! Already planning to order more and recommending to everyone I know!

Date of experience: January 14, 2023
Kentucky
1 review
0 helpful votes
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I ordered a custom cover for my bay window seat from www.Coversandall.com. It arrived direct from the factory in India 4" shorter than I ordered. It was ordered online as 120" long and it arrived 116" long. Why go through effort and cost of ordering a custom cover if it will not arrive to the sizes you request? I sent in detailed photos and videos three different times to show it was made incorrectly. Customer Service has refused to remake or credit back my purchase. They keep on giving me the run around telling me to send more photos. I used to work as customer service representative in a call center so I know how these things work if we did not want to take responsibility for our mistakes.
Not worth the headache and time wasted to purchase from this company ever again.
Come on guys, Do better!

Date of experience: January 14, 2023
California
4 reviews
0 helpful votes
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Cover came as described and fit well
January 14, 2023

Was easy to order and get my right size cover. I would recommend using this company.

Date of experience: January 13, 2023
Kansas
1 review
0 helpful votes
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This company is very reliable and does exactly what you order.

Date of experience: January 13, 2023
Canada
2 reviews
0 helpful votes
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Your website was great to use. Thank you for the free samples!

Date of experience: January 13, 2023
Virginia
1 review
0 helpful votes
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Exactly what I asked for.
January 13, 2023

I called before ordering and the person was very helpful.

Date of experience: January 13, 2023
California
1 review
0 helpful votes
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Hot tub cover
January 13, 2023

Your phone rep was very helpful (Bruce). Took my measurements, selected the color, verified the price and placed my order. Package arrived promptly, well wrapped and the cover fits perfectly. Should have purchased this cover much sooner.

Date of experience: January 12, 2023
Georgia
1 review
0 helpful votes
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Great company
January 13, 2023

Easy online ordering, quality material and workmanship.

Date of experience: January 12, 2023
South Carolina
1 review
0 helpful votes
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Informative with easy to understand measurement instructions. Fast and easy ordering.

Date of experience: January 12, 2023
North Carolina
1 review
0 helpful votes
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Customized fire pit cover
January 12, 2023

Christmas gift, husband was beyond thrilled and excited. Thank you!

Date of experience: January 12, 2023