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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,056
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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Georgia
1 review
0 helpful votes
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Difficult to speak with someone. Agent had a accent that was difficult to understand, but we proceeded

Date of experience: March 9, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hi Marjorie, Thank you for your feedback. We apologize for any inconvenience you experienced with the sizing and communication during your order process. We always strive to provide accurate measurements and excellent customer support, and we appreciate your patience in working through the situation. If there's anything we can do to further assist you, please don't hesitate to reach out. Your satisfaction is important to us, and we value your input as we work to improve our services.

Arizona
1 review
0 helpful votes
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Great Site for Custom Covers!
March 19, 2025

We have bought wreath storage units, covers for our dog's pool, a cover for our hot tub (over the existing insulated cover) and more. All experiences have been great.

Date of experience: March 9, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Anne! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
1 review
0 helpful votes
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21 in half round
March 19, 2025

I am surprised you cannot be more accurate than 1 in when we specified the max radius. Ordered 21 in and measured 22 in. This makes a huge difference when placing the cushion on the chair.

Date of experience: March 9, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hi Elle, Thank you for the feedback. We are sorry for any inconvenience caused. Please raise a ticket from your account using the 'Help and Support' option for any product issues and our team will help you promptly. We hope this information helps you resolve the issue.

Louisiana
1 review
0 helpful votes
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Sausage stuffer cover
March 19, 2025

Made order and received feed back to make the size was what I wanted.

Date of experience: March 9, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Byron! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Virginia
3 reviews
0 helpful votes
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Quality PLUS PLUS!
March 19, 2025

Excellent item! Perfect fit, magnetic grip and quality material. The surrounding adhesive is very impressive and seems to be made to last. I am extremely pleased!

Date of experience: March 9, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Liz! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Wisconsin
1 review
0 helpful votes
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Excellent!
March 19, 2025

Cover came out exactly as wanted/requested! Quick shipping. Extremely happy!

Date of experience: March 9, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Jason! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Washington
1 review
0 helpful votes
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Good cover
March 19, 2025

Very nice cover for my bait cleaning station on my boat. Fast response on request for graphics. Great communication.

Date of experience: March 9, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Victor! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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I got exactly what I wanted. Very professional service Will definitely use again

Date of experience: March 9, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Gabriele! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Georgia
1 review
0 helpful votes
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Backyard Cover
March 19, 2025

My handyman helped me complete the online form and he was impressed. He'll keep Coverall in mind for his other customers

Date of experience: March 9, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Alycia! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Connecticut
1 review
0 helpful votes
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Thanks. Everything seems fine. Ty
March 19, 2025

Trouble using credit card. May have been the credit card company

Date of experience: March 29, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hello Bill, we’re sorry to hear about the trouble you experienced while using your credit card. Sometimes, payment issues can occur due to restrictions from the credit card company. We recommend checking with your bank to ensure the transaction is authorized. If you need any assistance, our customer support team is always happy to help!

California
1 review
0 helpful votes
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Better than I thought
March 19, 2025

Easy to order. Super fast delivery. Very good quality. Excellent prices.

Date of experience: March 9, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Maria! We’re delighted to hear that your experience exceeded expectations! It’s great to know you found our ordering process easy, delivery fast, and the quality and pricing excellent. Your satisfaction means a lot to us! Thank you for your support—we look forward to serving you again in the future.

South Carolina
1 review
0 helpful votes
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Way too Small
March 18, 2025

I gave the measurements of my large sofa and ordered 2 covers. They are way too small and unusable

Date of experience: March 8, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Heather! We’re really sorry to hear about the issue with the sofa covers, and we apologize for any inconvenience this has caused. Our team has escalated your concern, and we will be reaching out to you soon to resolve this issue.

Nevada
1 review
0 helpful votes
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Great product and easy ordering
March 18, 2025

Ordering process was easy and product was top notch. No complaints about any aspect.

Date of experience: March 8, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Peter! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Washington
1 review
0 helpful votes
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Would order again
March 18, 2025

Very good ordering experience. Nice product good price. Many shapes, sizes and colors to customize my order. They have a live chat if needed. Was easy to order and very ln frustrations except me trying to decide on a color.

Date of experience: March 7, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Sharon! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

AG
1 review
0 helpful votes
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Outdoor cushion covers
March 17, 2025

Great product and customer service. Highly recommend. Thank you.

Date of experience: March 7, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Kathy! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Perfect fit!
March 17, 2025

The timing was great, the quality as well. We were a little apprehensive to order this way not trusting the measurements would be correct, but they are and we are entirely satisfied.

Date of experience: March 7, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Nanie! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Arizona
1 review
0 helpful votes
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Outdoor fire pit cover
March 17, 2025

Perfect fit, just what was needed. Fast delivery for a custom order, too. Thank you

Date of experience: March 7, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Richard! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Stage cover
March 17, 2025

Custom cover site is easy to use requires no help. Just need measurements and plug them in pay and wait for delivery

Date of experience: March 7, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Mark! We’re delighted to hear that you found our custom cover ordering process easy and convenient! Providing a seamless experience for our customers is always our goal. Thank you for your support—we look forward to serving you again!

Ohio
1 review
0 helpful votes
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Awaited Covers
April 6, 2025

After our order we were pleased to find out the covers shipped earlier than expected. Unfortunately, the delivery was another story. FedEx first claimed the delivery was out for delivery on 2/21/25, then 2/25/25, and was finally delivered on 3/6/25 after your company and us tried to get updates the entire period. After the covers got here, they fit perfectly on the cushions of our RV dinette. Very pleased with the fit and quality. THANKS

Date of experience: March 7, 2025
California
1 review
0 helpful votes
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Excellent quality
March 17, 2025

This is my second order with covers all and will not be my last. Good quality for the prices.

Date of experience: March 7, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Jon! We truly appreciate your repeat business! It’s wonderful to hear that you’re happy with the quality of our products and find them to be a great value. We look forward to serving you again in the future! If you ever need any assistance, feel free to reach out. Thank you for choosing us!