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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,060
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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Connecticut
1 review
0 helpful votes
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Thanks. Everything seems fine. Ty
March 19, 2025

Trouble using credit card. May have been the credit card company

Date of experience: March 29, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hello Bill, we’re sorry to hear about the trouble you experienced while using your credit card. Sometimes, payment issues can occur due to restrictions from the credit card company. We recommend checking with your bank to ensure the transaction is authorized. If you need any assistance, our customer support team is always happy to help!

California
1 review
0 helpful votes
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Better than I thought
March 19, 2025

Easy to order. Super fast delivery. Very good quality. Excellent prices.

Date of experience: March 9, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Maria! We’re delighted to hear that your experience exceeded expectations! It’s great to know you found our ordering process easy, delivery fast, and the quality and pricing excellent. Your satisfaction means a lot to us! Thank you for your support—we look forward to serving you again in the future.

South Carolina
1 review
0 helpful votes
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Way too Small
March 18, 2025

I gave the measurements of my large sofa and ordered 2 covers. They are way too small and unusable

Date of experience: March 8, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Heather! We’re really sorry to hear about the issue with the sofa covers, and we apologize for any inconvenience this has caused. Our team has escalated your concern, and we will be reaching out to you soon to resolve this issue.

Nevada
1 review
0 helpful votes
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Great product and easy ordering
March 18, 2025

Ordering process was easy and product was top notch. No complaints about any aspect.

Date of experience: March 8, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Peter! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Washington
1 review
0 helpful votes
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Would order again
March 18, 2025

Very good ordering experience. Nice product good price. Many shapes, sizes and colors to customize my order. They have a live chat if needed. Was easy to order and very ln frustrations except me trying to decide on a color.

Date of experience: March 7, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Sharon! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

AG
1 review
0 helpful votes
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Outdoor cushion covers
March 17, 2025

Great product and customer service. Highly recommend. Thank you.

Date of experience: March 7, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Kathy! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Perfect fit!
March 17, 2025

The timing was great, the quality as well. We were a little apprehensive to order this way not trusting the measurements would be correct, but they are and we are entirely satisfied.

Date of experience: March 7, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Nanie! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Arizona
1 review
0 helpful votes
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Outdoor fire pit cover
March 17, 2025

Perfect fit, just what was needed. Fast delivery for a custom order, too. Thank you

Date of experience: March 7, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Richard! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Stage cover
March 17, 2025

Custom cover site is easy to use requires no help. Just need measurements and plug them in pay and wait for delivery

Date of experience: March 7, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Mark! We’re delighted to hear that you found our custom cover ordering process easy and convenient! Providing a seamless experience for our customers is always our goal. Thank you for your support—we look forward to serving you again!

Ohio
1 review
0 helpful votes
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Awaited Covers
April 6, 2025

After our order we were pleased to find out the covers shipped earlier than expected. Unfortunately, the delivery was another story. FedEx first claimed the delivery was out for delivery on 2/21/25, then 2/25/25, and was finally delivered on 3/6/25 after your company and us tried to get updates the entire period. After the covers got here, they fit perfectly on the cushions of our RV dinette. Very pleased with the fit and quality. THANKS

Date of experience: March 7, 2025
California
1 review
0 helpful votes
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Excellent quality
March 17, 2025

This is my second order with covers all and will not be my last. Good quality for the prices.

Date of experience: March 7, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Jon! We truly appreciate your repeat business! It’s wonderful to hear that you’re happy with the quality of our products and find them to be a great value. We look forward to serving you again in the future! If you ever need any assistance, feel free to reach out. Thank you for choosing us!

New York
1 review
0 helpful votes
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Train Cover
March 17, 2025

Graphics quality is excellent and customer service was fast, easy to use, and great.

Date of experience: March 7, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey James! We appreciate your kind words! We're thrilled to hear that you’re happy with the graphics quality of your train cover and that our customer service met your expectations. Providing a seamless experience is our priority, and we’re glad we could assist you. Thank you for choosing us! We look forward to serving you again in the future.

Arizona
1 review
0 helpful votes
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Covers and all have done it again!
March 17, 2025

I can't Sing enough praise for this company!
I have ordered twice and both times have hit the mark and beyond for my needs!
Thank you! Keep up the great work!

Date of experience: March 7, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Wendy! We truly appreciate your kind words and continued support! It’s fantastic to hear that both of your orders have exceeded your expectations. Your satisfaction is our top priority, and we’re grateful for the opportunity to serve you. Thank you for your trust and for being a valued customer. We look forward to assisting you again in the future!

California
1 review
0 helpful votes
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Perfect fit
March 17, 2025

They did good job making the right size. It fits exactly. I'm happy with the cover.

Date of experience: March 7, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Mandeep! We’re delighted to hear that your cover is a perfect fit! Our team takes great care in ensuring precise sizing, and we’re glad we could meet your expectations. Your satisfaction means a lot to us, and we truly appreciate your support. If you ever need anything else, we’re here to help. Thank you for choosing us!

North Carolina
1 review
0 helpful votes
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Good covers!
March 17, 2025

Ordering easy to fill in detailed measurements. Very helpful.

Date of experience: March 7, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Laura! Thank you for your kind words! We're delighted to hear that you found our covers to be of great quality and that the ordering process was easy and detailed. Ensuring a smooth experience for our customers is our priority, and we’re glad we could assist you. We appreciate your support and look forward to serving you again in the future!

Texas
1 review
0 helpful votes
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I love these covers as a way to protect my outdoor furniture from the hot Texas sun and rains.

Date of experience: March 7, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Denise! Thank you for your kind words! We're so pleased to hear that our covers are providing a fast and easy way to protect your outdoor furniture. It's great to know they’re holding up well against the Texas sun and rain! We appreciate your support and look forward to serving you again in the future. If you ever need anything, feel free to reach out.

Texas
1 review
0 helpful votes
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Console cover
March 17, 2025

Very easy to place the order; the staff contacted me on some missing measurements and ensured their rendering was what I needed before they made it. Final product was quickly delivered and excellent fit.

Date of experience: March 7, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Jim! We appreciate you taking the time to share your experience! We're glad to hear that placing your order was easy and that our team could assist in ensuring all measurements were accurate before production. It's wonderful to know that the final product arrived quickly and fit perfectly. Thank you for choosing us! If you ever need anything else, we’re happy to help.

Florida
1 review
0 helpful votes
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Great job
March 17, 2025

Cust service was very responsive thanks for all of your help

Date of experience: March 7, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Levita! We truly appreciate your thoughtful feedback! We're delighted to hear that you had a great experience and that our customer service team was responsive and helpful. Ensuring your satisfaction is always our priority. Thank you for choosing us—we look forward to assisting you again in the future!

California
1 review
0 helpful votes
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Highly recommend this company
March 17, 2025

We were looking for a nice cover for our new commercial meat grinder and my husband found this company online. We put in our measurements and ordered the product. It was that easy! A week and half (or so) we received the cover and it fit perfectly. The fabric and quality were outstanding. I highly recommend this company.

Date of experience: March 6, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Miriam! We are delighted to hear that you are pleased with our product and ordering process. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Good product
March 17, 2025

I am happy with what has been shipped. The material seems durable and as advertised

Date of experience: March 6, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Thomas! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!