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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,062
shipping
342
quality
21,525
This company responds to reviews on average within 0 days

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51,451 reviews

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Pennsylvania
1 review
0 helpful votes
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Grill Cover
February 1, 2023

Happy with the quality and fit for our new Grill Cover. Better than the original!

Date of experience: February 1, 2023
West Virginia
1 review
0 helpful votes
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Swing cover
February 1, 2023

Perfect fit. Material is durable and exactly as described. I have recommended to all my friends.

Date of experience: February 1, 2023
Idaho
1 review
0 helpful votes
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Great Cover
February 1, 2023

I needed an outdoor fireplace cover of good quality. You did deliver. Very well built and exactly what I needed. Withstands the winds and the extreme weather conditions.

Date of experience: February 1, 2023
Maine
1 review
0 helpful votes
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Business owners
February 1, 2023

Great customer service and great product and quality. It arrived within 10 days from start to delivery

Date of experience: February 1, 2023
Ohio
1 review
0 helpful votes
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Beige Cover
February 1, 2023

Bought a beige cover for a custom project and it fit perfectly to my specs.

Date of experience: February 1, 2023
Maryland
1 review
0 helpful votes
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Great Custom Cover
February 1, 2023

Great quality, good fit and relatively inexpensive. Will order from this place again if I need covers for anything else.

Date of experience: February 1, 2023
Maine
1 review
0 helpful votes
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Excellent service & product
February 1, 2023

I have ordered several custom
Fit givers fur my porch wicker -9 in all. They all fit perfectly- from table covers to rocking chairs to a chest. Great quality- and I received very quickly -thank you.

Date of experience: February 1, 2023
District of Columbia
1 review
0 helpful votes
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Easy to measure, cover came and it fit perfectly. Excellent service.

Date of experience: February 1, 2023
Illinois
1 review
0 helpful votes
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Cover
February 1, 2023

I wanted indoor material that was soft. You did not have anything.
I have a 5 inch thick pad, and ordered that size, but the cover has excessive material and looks loose instead of a tight fit.

Date of experience: February 1, 2023
Maryland
1 review
0 helpful votes
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Tarps
February 1, 2023

Very satisfied with product very sturdy and good thickness

Date of experience: February 1, 2023
Australia
2 reviews
0 helpful votes
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Absolutely love them
February 1, 2023

The quality and workmanship is amazing, I was a little bit hesitant doing a custom-made order online, but I'm so glad I decided to give the company the benefit of the doubt and they delivered with amazing results

Date of experience: January 31, 2023
California
1 review
0 helpful votes
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Disappointing
March 2, 2023

The fabric is not "luxurious". Feels like plastic. The work was shoddy. Covers too big. No refunds.

Date of experience: January 31, 2023
Veeni M. — Covers & All USA Rep
over a year old

Hello Gayle, We regret hearing about your dissatisfaction with the product. Your feedback is valuable to us, however, we have done our best to mention everything about the material and fabric on our website. We are aware that you have contacted our escalation team, and we have offered the best possible solution. For future orders, you may always call our customer service number or use our 24 hour chat service.

Nevada
1 review
0 helpful votes
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Great Fit
January 31, 2023

This cover fits great and is rain and snow proof. It is exactly what we wanted.

Date of experience: January 31, 2023
Indiana
1 review
0 helpful votes
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Pool heater cover
January 31, 2023

It was fine except for where my gas pipe went into the heater.

Date of experience: January 31, 2023
Pennsylvania
2 reviews
0 helpful votes
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Great Purchase
January 31, 2023

The ordering process was quick and efficient
Cover works well

Date of experience: January 31, 2023
Florida
1 review
0 helpful votes
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Would buy again!
January 31, 2023

Our 15 year old high end grill needed a new cover. Looked at the manufacturer's choices and didn't see one that matched the original, so searched online and found "Covers & All" custom sized and priced reasonably, the cover came quickly and fits perfectly.

Date of experience: January 31, 2023
Nevada
1 review
0 helpful votes
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Water Softner Cover
January 31, 2023
Updated review

After your design team emailed me pictures and verified some measurements, my custom order fits perfectly. Very satisfied with the fit and finish. Jury is out for how long the material will last in the blazing sun of the desert southwest.

Date of experience: January 31, 2023

Difficult with measurements for a custom order
January 14, 2023
Previous review

Difficult with measurements for a custom order - I hope it fits

Date of experience: December 15, 2022
New York
1 review
1 helpful vote
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Great Service. Quality cover
January 31, 2023

Highly recommended. Great quality covers and excellent customer service.

Date of experience: January 30, 2023
Virginia
1 review
0 helpful votes
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Better than expected
January 30, 2023

I needed a cover for a speaker amp and they one to my exact specifications! It was thick material and is exactly what I wanted at a good price!

Date of experience: January 30, 2023
South Carolina
1 review
0 helpful votes
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Firebowl covers
January 30, 2023

Very easy shopping process, quick production and delivery of custom size. Very satisfied. "Cinching" the material is a little stiff/ tight but hopefully it will "relax" in time. I highly recommend Covers and All.

Date of experience: January 30, 2023