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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Make sure you take your time on the order page. It is easy to make a mistake but they usually send an email pretty quick to make sure you get what you need. I've ordered three times and each time was perfect. I'm pretty impressed and they didn't even have to pay me for this review! LOL
The plastic is very clear and fits perfect. First time I've ordered something like this and was not sure but they came through with flying colors.
Professionalism and customer service is certainly paramount for this organization
Hey Kenneth! We truly appreciate your wonderful feedback! Providing exceptional customer service and maintaining professionalism are top priorities for us, and it’s rewarding to know that our efforts have made a positive impression. Thank you for your support—we look forward to serving you again in the future! If you ever need any assistance, we’re here to help.
Pretty straight forward ordering process even for custom sizes. I was unable to change a dimension after only after a few days after ordering so that was a bad thing but fully understandably on my fault but the good thing was that they moved fast! Shipment was also very good with much faster than quoted delivery date.
Hey Tuan! We are delighted to hear that you are pleased with our product and turnaround time. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Ordered a canvas lawn mower cover - in past just had a tarp thrown over to protect it from the elements. Covers & All customer service reached out to me several times for specific measurements and even showing me drawings until the final dimensions were all confirmed. The result is awesome! The cover fits like a glove and also now my mower doesn't look like an eyesore. Thank you Covers & All for excellent service.
Hey John! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I was a little worried about getting the dimensions wrong custom shape covers. I provided the exact dimensions and they fit perfectly!
Hey Erik! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
This order was a reorder with a modification to the original order. This reorder was very easy even with the modification!
Hey Gary! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
I went through a ton of support tickets, sent a ton of pictures and while I have something that is usable I am a bit frusterated the size is off, and the grommets don't actually allow for install.
Hello Sarah, we sincerely apologize for the inconvenience caused. We strive to deliver products that meet our customers' requirements and are committed to providing efficient service. It’s unfortunate that you faced this issue, but please rest assured that our team will be reaching out to you soon to address your concerns.
The previous orders were made with a little slack in fit which made them easy to use. This time the fit was exactly the size I ordered which made them a little tight to use. Hopefully it will loosen with time.
Hey Richard! We appreciate you taking the time to share your experience. We're glad to hear that your cover was made to the exact size you ordered, though we understand that a slightly looser fit may have been more convenient. Over time, the material may relax, making it easier to use. If you need any adjustments for future orders, feel free to reach out—we’re always happy to assist in finding the best fit for your needs. Thank you for your continued support!
Second purchase from Covers, always high quality and durable
Hey Andrew! We truly appreciate your kind words and your continued trust in us! It’s wonderful to hear that you’ve had a great experience and that our products continue to meet your expectations in quality and durability. Thank you for choosing us again—we look forward to serving you in the future!
Your website was not clear about the dimensions and I was not given a final proof to review. Your customer service is lacking. There is no reason you couldn't take these back and re work the fabric to add what is needed for the depth and create a final piece that fits properly. I would never accept a store credit from you because I would never give you my business again and in fact will review the business poorly and express my extreme disappointment in your company.
The quality was terrible. The fabric was way too thin. The stitching was not thick enough to withstand use. They will never withstand the elements to be used outdoors. The measurements are off not accounting for a proper depth. And lastly your unwillingness to work with me to re work them and actually create something that would fit properly was extremely disappointing. I will be sure to share my disappointment in as many places and as loudly as I can so that other customers do not have the same disappointment in your company. I feel I got ripped off for a ton of money and left with a crappy useless product. Never again.
Hello Jill, we sincerely apologize for the inconvenience caused. Upon reviewing your order details, we confirm that the product was shipped as per the order details and specifications mentioned on our website. However, our team will reach out to you soon to address your concern and provide the best possible resolution.
Hey Maria! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Perfect job thank you very much for the excellent service. Wish every company could do that will gladly place additional orders down the road.
Hey Stephen! We truly appreciate your thoughtful feedback! It’s wonderful to hear that you’re pleased with our service and the quality of your order. Your satisfaction means a lot to us, and we’re grateful for your support. We look forward to assisting you with any future orders and are always here to help.
Do not like the way it fits. Do not like the way it fits, do not like the way it fits. Do not like the way it fits
Hi Greg, Thank you for your feedback, and I’m sorry to hear that the fit isn’t meeting your expectations. We want to ensure you're completely satisfied with your purchase. Could you please raise a ticket from your account? This will allow us to look into the issue further and find a resolution for you. We’re here to help and make things right!
The cover is a rugged rubber type material. Their website states they add an additional 1" to 2" to your measurements, but it is more like 6" to 8" which is way too big. It makes the cover look sloppy. It makes me think they already had a cover made and instead of making g a custom cover, decided to send me the already made cover. If you order don't do the extra fabric. I'm sure most people like myself figure, at least it fits and don't return it.
Hi Frank, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
Wonderful customer experience and this custom cover fits perfectly! Exactly what we needed! We selected the elastic option for the bottom, which provides a snug fit. Very happy with our purchase!
Hey Debi! We are delighted to hear that you are pleased with our products & services. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
These covers are well made and they look great. The one I ordered fits perfect and t is easy to take on and off.
Hey Brad! Thank you for your wonderful feedback! We're delighted to hear that you’re happy with the quality and fit of your cover. It’s great to know that it not only looks great but is also easy to use. We truly appreciate your support and look forward to serving you again in the future. If you ever need anything, feel free to reach out!
Thank you Thank you again. Should install in a few months. Thank you Thank you again. Should install in a few months. Thank you Thank you again. Should install in a few months.
Hey Ronald! Thank you for your feedback! We appreciate your order and are glad to hear you’re planning to install the cover in the coming months. Whenever you're ready, if you need any assistance, feel free to reach out—we’re happy to help! We truly appreciate your support and look forward to hearing your thoughts once the cover is installed.
The ordering process was very efficient, delivery was quick, and the final products met our needs perfectly. Just a great experience all the way around.
Hey Timothy! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Cover & All did a wonderful job. They worked with me on the spare tire cover logo. It turned out great. Thank you
Hey Rosario! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Staff was pleasant to interact with, demonstrated patience and politely answered all my questions.
Hey Leon! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Patrick! We truly appreciate your thoughtful review and your continued trust in us! It’s great to hear that you’ve had a seamless experience with your orders and that our team has been quick to ensure everything is just right. Your kind words mean a lot, and we’re so glad you’re impressed with our service! If you ever need anything, we’re always here to help. Looking forward to serving you again in the future!