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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,059
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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Pennsylvania
1 review
0 helpful votes
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Quality and fit.
January 4, 2023

We love the quality of the fabric as well as the perfect fit.

Date of experience: January 4, 2023
Arizona
1 review
0 helpful votes
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Quality products and great support.
January 4, 2023

Ordered a cover for my table and there was a slight problem. Support took care of it on the first call.
This company went far and beyond what I expected. I will be doing business with this company again. Thank you so much Bruce W.

Date of experience: January 3, 2023
South Carolina
1 review
0 helpful votes
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Excellent experience!
January 4, 2023

Great quality products, easy to order, and delivered very quickly!

Date of experience: January 3, 2023
Canada
1 review
0 helpful votes
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Happy
January 3, 2023

Other than the effort it took to get my order reviewed and designed the way i wanted i am very happy with the product i received.

Date of experience: January 3, 2023
New Jersey
1 review
0 helpful votes
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Had a really unusual large item that needed a custom cover, and the designers were great in going back and forth until we had some so custom and perfect and totally unique. It was a Christmas gift and a total homerun.

Date of experience: January 3, 2023
Pennsylvania
1 review
0 helpful votes
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10 out of 10
January 3, 2023

Super easy, great material, and EXTREMELY satisfied! DEFINITELY going to use again when I need another cover!

Date of experience: January 3, 2023
Florida
1 review
0 helpful votes
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Easy
January 3, 2023

Easy process. Ordered costume size cover. Came as expected.
Will use again without hesitation.
Thanks

Date of experience: January 3, 2023
Minnesota
1 review
0 helpful votes
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Looks great!
January 3, 2023

My organization purchased 5 covers for acrylic art vitrine cases. The material and seams appear strong and durable. I was pleasantly surprised by the side handles and happy with the placement, color, and application of our organizations name on the cover.

Date of experience: January 3, 2023
Texas
1 review
0 helpful votes
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Cover
January 3, 2023

Came in undamaged and fits like i wanted it to on our sauna

Date of experience: January 3, 2023
Minnesota
1 review
0 helpful votes
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Great customer service
January 3, 2023

They made sure the covers fit to the grills I have and followed up on my measurements to ensure everything was accurate. Great product and great service. I have already recommended them to everyone who has an outdoor kitchen or any outdoor cover needs!

Date of experience: January 3, 2023
California
1 review
0 helpful votes
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Excellent service
January 3, 2023

I was concerned about ordering custom-fit covers in case they didn't fit. The sizing process and the methodical back and forth to check and correct measurements before manufacture meant that the covers fit perfectly. I will definitely use this company again.

Date of experience: January 3, 2023
Montana
1 review
0 helpful votes
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Fantastic Value
January 3, 2023

Great product, easy to measure for and order, terrific price!

Date of experience: January 3, 2023
California
1 review
0 helpful votes
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Slightly disappointed
January 3, 2023

My expectation for "draw string" was 1 strong cord" but what I got were 4 short strings one in each corner which doesn't allow you to tighten up the sides.

Date of experience: January 3, 2023
Illinois
1 review
0 helpful votes
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A little tight
January 3, 2023

I can get the covers over my chairs but they are too small and difficult to put on. I double checked the measurements I provided and confirmed them as correct. There was not a chair and your examples that looked like mine exactly so I picked one that was as closest possible. Perhaps this was the reason the covers came out too tight.

Date of experience: January 3, 2023
Massachusetts
1 review
0 helpful votes
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CUSTOM PERFECTION!
January 3, 2023

We had a very difficult custom outdoor grill island which the folks at C&A worked with us diligently on and the result was a perfect fitting cover! I had contacted another similar company first which was unable to produce a cover for this sized custom project. C&A worked through@5 iterations of the cover based on back and forth over their email sytem. They were incredibly responsive and the cover worked out great.

Date of experience: January 3, 2023
Pennsylvania
2 reviews
0 helpful votes
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First Time order and now hooked!
January 3, 2023

We purchased a quality outdoor ping pong table but wanted a good cover for the harsher weather. Following instructions to get correct size was a bit scary but worked EXACTLY as listed - we couldn't be happier with the item, it's fit, the shipping, and 'Covers & All' in general. We will definitely continue to use the company. KUDOS!

Date of experience: January 3, 2023
Michigan
1 review
0 helpful votes
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Good product in the end, but...
February 2, 2023

Approving the art and receiving the product painful.

Date of experience: January 3, 2023
Veeni M. — Covers & All USA Rep
over a year old

Hi John, thanks for taking the time to share your experience with Covers&all. We do acknowledge that there is always a scope for improvement, so it would be great if you could share your ideas for a better customer experience. Thanks again.

Illinois
1 review
0 helpful votes
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Excllent Customer Service
January 3, 2023

Great. Awesome! The customer service experience was great. Answered all my questions and made sure I received my product.

Date of experience: January 3, 2023
Florida
1 review
0 helpful votes
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They look great
January 3, 2023

You were detailed and it was worthwhile. The covers look great and we plan to leave them on through the new

Date of experience: January 3, 2023
California
1 review
0 helpful votes
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My first order was incorrect. After notifying customer service of the error, Covers & All was quick to fix the issue.

Date of experience: January 3, 2023