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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,056
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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Texas
1 review
0 helpful votes
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I was completely blown away by how much time they took to ensure they had the dimensions correct for our Samsung Tower speaker. It is an unusual shape and they were persistent in making sure I was getting accurate measurements and requested I send additional photos. In the end, the product fits great and I will definitely by from Covers & All again when needed.

I will try to remember to post a picture when I get back home

Date of experience: March 10, 2025
Veeni M. Covers & All USA Rep
over a year old

Hey Nick! We’re delighted to hear about your experience with our team and your custom cover for the Samsung Tower speaker! Ensuring a perfect fit—especially for unique shapes—is something we take great pride in, and we’re so glad our attention to detail met your expectations. We truly appreciate your kind words and your trust in Covers & All. We’d love to see a picture when you have a chance to share! Looking forward to assisting you again in the future.

New York
1 review
0 helpful votes
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Awesome covers for anything!
March 20, 2025

An easy to navigate website, wide selection of cover materials and great prices make Covers & all the best place to shop for any kind of cover!
The custom logo & lettering is a great feature too!

Date of experience: March 10, 2025
Veeni M. Covers & All USA Rep
over a year old

Hello! We’re delighted to hear about your experience with our team and your custom cover for the Samsung Tower speaker! Ensuring a perfect fit—especially for unique shapes—is something we take great pride in, and we’re so glad our attention to detail met your expectations. We truly appreciate your kind words and your trust in Covers & All. We’d love to see a picture when you have a chance to share! Looking forward to assisting you again in the future.

Ohio
1 review
0 helpful votes
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Perfect everytime.
March 20, 2025

Great quality and value. The fabric is water resistant and there is a good variety of colors from which to choose. The turn around time from order to delivery is great. I have recommended this company to friends and family.

Date of experience: March 10, 2025
Veeni M. Covers & All USA Rep
over a year old

Hey Lori! We’re delighted to hear that you’ve had a perfect experience every time! It’s wonderful to know that you appreciate the quality, value, and variety of colors we offer. We also take pride in our quick turnaround time, so we’re glad that met your expectations. Your recommendation to friends and family means a lot to us—thank you for your trust and support! We look forward to serving you again in the future.

California
1 review
0 helpful votes
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Excellent ///////////////////////////////////////////////////////////////

Date of experience: March 10, 2025
Veeni M. Covers & All USA Rep
over a year old

Hey Jeff! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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Highly recommended
March 20, 2025

Take pictures of your items when ordering and the design team will do a true custom fit. Our chairs were club chairs and they made the covers fit just right! Highly recommend! We will never go anywhere else.

Date of experience: March 10, 2025
Veeni M. Covers & All USA Rep
over a year old

Hello Jennifer! We’re thrilled to hear that you had a great experience with our design team and that your custom-fit covers turned out perfectly! Taking pictures during the ordering process truly helps in achieving the best fit, and we’re glad we could meet your expectations. Your kind words and loyalty mean so much to us. Thank you for your recommendation—we look forward to serving you again in the future!

North Carolina
1 review
0 helpful votes
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Amazing quality!
March 20, 2025

My shopping experience was a little iffy because I could not get the tracking to work but it arrived and the quality is OUTSTANDING!

Date of experience: March 10, 2025
Veeni M. Covers & All USA Rep
over a year old

Hey Sheri! We’re delighted to hear that you found the quality of your order outstanding! We appreciate your patience with the tracking issue and are glad your order arrived as expected. Your feedback helps us improve, and we’ll look into ensuring a smoother tracking experience. Thank you for choosing us—we look forward to serving you again!

Georgia
1 review
0 helpful votes
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Satisfaction
March 20, 2025

Design team contacted me with updates several times to make sure I was getting what I wanted.

Date of experience: March 10, 2025
Veeni M. Covers & All USA Rep
over a year old

Thank you, Berrian, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Louisiana
2 reviews
0 helpful votes
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Patio furniture covers
March 20, 2025

Easy order. Great custom work to fit my measurements. Covers look great.

Date of experience: March 10, 2025
Veeni M. Covers & All USA Rep
over a year old

Hey Kevin! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
0 helpful votes
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Excellent!
March 20, 2025

It arrived promptly, smartly packaged with minimal package waste. It seems of good quality, and I have already used it.

Date of experience: March 10, 2025
Veeni M. Covers & All USA Rep
over a year old

Hey Carol! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Pennsylvania
1 review
0 helpful votes
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Timely Deluvery status
March 20, 2025

I paid additional dollars to have delivery earlier & not met

Date of experience: March 10, 2025
Veeni M. Covers & All USA Rep
over a year old

Hi Linda, Thank you for reaching out. We are sorry for any inconvenience caused. Unfortunately, due to unforeseen circumstances, your order was delayed by a day. We appreciate your patience and will ensure we improve our processes to prevent this from happening again. If there’s anything we can do to make this right, please don’t hesitate to reach out. Thank you for your understanding.

Pennsylvania
1 review
0 helpful votes
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Exceptional craftsmanship
March 20, 2025

Happened on this site looking for a cover for my meditation cushion that needed recovered after 20 years of use. My measurements were vague (because it's a cushion after all) but the fit was exact!. I am absolutely amazed at the quality of the handstitched craftsmanship. My item was made with skill and pride and the high quality shows in the product. Thank you!

Date of experience: March 9, 2025
Veeni M. Covers & All USA Rep
over a year old

Hey Matthew! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Fire pit cover
March 20, 2025

Just a touch long but works great
Thank you
…………………………………….

Date of experience: March 9, 2025
Veeni M. Covers & All USA Rep
over a year old

Hi Katrina, Thank you for your feedback! We're glad to hear the product is working well for you. If you ever need any assistance, feel free to reach out.

North Dakota
1 review
0 helpful votes
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Very happy with purchase
March 20, 2025

These seem to be great quality and very well made. Have yet to use them outside but they look and feel like they should hold up nicely. Better than expected!

Date of experience: March 9, 2025
Veeni M. Covers & All USA Rep
over a year old

Hey Andrew! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Illinois
1 review
0 helpful votes
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Good decisions
March 20, 2025

You cannot go wrong with their products. Get your dimensions right and you will be impressed.

Date of experience: March 9, 2025
Veeni M. Covers & All USA Rep
over a year old

Hey Lyle! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Louisiana
2 reviews
0 helpful votes
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Outstanding
March 20, 2025
Updated review

Great product, high quality item. Mad or shall I say irate that I have to for fill your word criteria.I said what I had to say. Almost went back and lower my rating by your demands!

Date of experience: March 9, 2025
Veeni M. Covers & All USA Rep
over a year old

Hey Dwight! We truly appreciate you taking the time to share your thoughts and are thrilled to hear you’re happy with the quality of our product! Your feedback is invaluable to us. We understand that review requirements can sometimes be frustrating, and we sincerely appreciate you sticking with it. Your honest input helps us continue to improve and provide the best experience possible.


Great product, except;; ent Service
December 11, 2020
Previous review

Great product, except;; ent Service

Date of experience: December 11, 2020
California
1 review
0 helpful votes
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I like the measure screen to size the cover. Easy to understand

Date of experience: March 9, 2025
Veeni M. Covers & All USA Rep
over a year old

Hey Leslie! We’re delighted to hear that your cover fits perfectly and stands up to the rain! It’s also great to know that you found our measurement tool easy to use—accuracy and convenience are key to a great experience. Thank you for your support, and we look forward to serving you again in the future!

Alabama
1 review
0 helpful votes
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Worked with design team to create two custom fit covers for my millennium seats on my boat. The design team asked several questions to verify my odd dimensions, since those seats have a non-standard folded setup. Finished product is great

Date of experience: March 9, 2025
Veeni M. Covers & All USA Rep
over a year old

Hey Brian! We’re thrilled to hear that your custom-fit covers for your Millennium seats turned out perfectly! Our design team takes great care in ensuring precise measurements, especially for unique setups, so we’re glad their attention to detail met your expectations. Thank you for trusting us with your custom order—we appreciate your support and look forward to assisting you again in the future!

California
1 review
0 helpful votes
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Great protection for my kiln
March 19, 2025

I had to search the site a bit to find what I wanted... an outdoor kiln cover. They call it a BBQ cover. Actually searching the site was good education. Knowing a tall cylinder would be difficult to put on I opted for a zipper on the side. Thank goodness I did... it works great. Overall, good protection for my kiln.

Date of experience: March 22, 2025
Veeni M. Covers & All USA Rep
over a year old

Hello! We appreciate you taking the time to share your experience! We’re glad to hear that once you found what you were looking for, the rest of the process was smooth. Your feedback is valuable, and we’re always looking for ways to make customization even easier. If you ever need assistance with a future order, please don’t hesitate to reach out. We’d love to help!

Georgia
1 review
0 helpful votes
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Should've done this sooner!
March 19, 2025

Pretty easy to navigate website and figure out what i needed. Hope the covers fit!

Date of experience: March 28, 2025
Veeni M. Covers & All USA Rep
over a year old

Hey Cory! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Georgia
1 review
0 helpful votes
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Difficult to speak with someone. Agent had a accent that was difficult to understand, but we proceeded

Date of experience: March 9, 2025
Veeni M. Covers & All USA Rep
over a year old

Hi Marjorie, Thank you for your feedback. We apologize for any inconvenience you experienced with the sizing and communication during your order process. We always strive to provide accurate measurements and excellent customer support, and we appreciate your patience in working through the situation. If there's anything we can do to further assist you, please don't hesitate to reach out. Your satisfaction is important to us, and we value your input as we work to improve our services.