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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,056
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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Texas
1 review
0 helpful votes
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Great!
February 26, 2023

High quality and perfect Measurements! Also, rather quick delivery! Would order from them again

Date of experience: February 26, 2023
Florida
2 reviews
0 helpful votes
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Satisfied
February 26, 2023

Very nice cover I did subtract 1 inch from side to side and front to back as they said they add up to 2 inches this was for a small appliance and wanted a tighter fit

Date of experience: February 26, 2023
Louisiana
1 review
0 helpful votes
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Custom Cover
February 26, 2023

The cover arrived the perfect size and fit just fine. The only problem was the tie cords to cinch in the corners. Two of the cords broke when lightly pulled. I reported the problem and sent pictures. I am a seamstress so I was able to open up the seam and saw that the cord had just snapped in two. I fixed it by hand and reported the issue to the company that their cords are snapping and should consider using a different cord.

Date of experience: February 26, 2023
Michigan
1 review
0 helpful votes
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Fast shipping / Quality product
February 26, 2023

My order for two dog beds came very quickly and was in good order. The beds seem like very good quality beds and the designs were well thought through. I am especially thankful that the zipper for the cover is located on the underside of the bed so my dog won't nibble on it.

Date of experience: February 26, 2023
New Jersey
1 review
0 helpful votes
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Just what we needed
February 26, 2023

We ordered these vinyl curtains to weather proof our gazebo and use as a three season room. The Plastic is heavy duty and exactly what we needed. We added more grommets after the fact because we want to attach the curtains to each other and box out the room. So far we had a windy day and snow and the curtains worked excellent to keep the rain and the snow out and the grommets held up very well. Make sure you indicate if you would like grommets on your curtains at the time of order. We forgo to do that but we instantly chatted up a staff member on the website and they added to our order. Customer service was great and so was the product. Shipping came within days! And I believe it is coming form India. They give free shipping on certain dollar amounts. We will be back!

Date of experience: February 26, 2023
New Hampshire
1 review
0 helpful votes
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Product Review
February 26, 2023

Great, easy, fast delivery, had what I needed, packaging was heavy duty and arrived undamaged

Date of experience: February 26, 2023
Florida
1 review
0 helpful votes
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A Perfect Fit
February 26, 2023
Updated review

Everything was smooth. Gave my measurements and in two weeks I had my cover. Fit perfect!
Second time I have used.

Date of experience: February 26, 2023

Easy process
September 1, 2022
Previous review

Gave my dimensions and a week or so received my covers and fit perfectly!

Date of experience: September 1, 2022
Texas
1 review
0 helpful votes
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Impressed!
February 25, 2023

The website is so easy to use and customer service communicates very well on design. Quality is amazing and ready to order more items.

Date of experience: February 25, 2023
New Mexico
1 review
0 helpful votes
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Exactly what I ordered
February 25, 2023

I set an expectation on my custom order curtain and Covers & All met my expectation with ease

Date of experience: February 25, 2023
North Carolina
1 review
0 helpful votes
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Top of the World
February 25, 2023

Great topper for our wonderful outdoor. Lets us enjoy the outdoor space for many hours each day, not just when conditions are perfect outside.

Date of experience: February 25, 2023
California
1 review
0 helpful votes
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Very Helpful.
February 25, 2023

Covers are the best! Service excellent. They checked in with me on my measurements because on one of my measurements didn't seem right. I got my covers and they fit perfectly again. I will continue using this company.

Date of experience: February 25, 2023
Texas
1 review
0 helpful votes
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Very sarisdied
February 25, 2023

The end product was very good. The biggest challenge seemed to be communicating with the customer service representatives. Language seemed to be somewhat of a barrier at times.

Date of experience: February 25, 2023
California
1 review
0 helpful votes
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Fit perfectly, good quality material.
February 25, 2023

Fantastic. Answered all of my questions.
Friendly agent.
Order came quickly, exactly like they said it would.

Date of experience: February 25, 2023
Georgia
1 review
0 helpful votes
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Great experience
February 25, 2023

The website was so user friendly and the visuals made it so easy to order the correct dimensions. Overall and excellent experience with the site, shipping and the product. The price was extremely reasonable for a custom product. I highly recommend this company. I'll be back.

Date of experience: February 25, 2023
Texas
1 review
0 helpful votes
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Outdoor Party Area
February 24, 2023

My experience with the purchasing process itself was good. The web site was very user friendly. The actual vinyl panel is beautiful but there are several panels that have what looks like tape in various spots on the panel. I am not quite sure why but I am concerned that the tape will detach as it does not look like it is securely on some of the panels. I have contacted customer service and will send photos of the areas on the panels.

Date of experience: February 24, 2023
California
1 review
0 helpful votes
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Great Quality
February 24, 2023

These dog beds are made with very durable fabric and look great in my dogs new crate.

Date of experience: February 24, 2023
Texas
1 review
0 helpful votes
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Great product
February 24, 2023

Very detailed, helped me with a weird design. Great quality.

Date of experience: February 24, 2023
Ohio
1 review
0 helpful votes
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HAND APPLIQUE
February 24, 2023

Highly satisfied. Good quality fabric and excellent customer service.

Date of experience: February 24, 2023
Virginia
1 review
0 helpful votes
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On Line chat was very helpful, I really appreciated the test look of the logo before they manufactured.

Date of experience: February 24, 2023
Michigan
1 review
0 helpful votes
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Awesome product for a great price
February 24, 2023

We've been looking for months for something that could fit our patio cushions that were torn up by a stray cat. We purchased from another site that gave us complete garbage, they didn't fit right and they would not accept returns. These were absolutely perfect. I highly recommend these products.

Date of experience: February 24, 2023